Great management and staff

We stayed in the Ramada in Branson, Mo. recently for several days. The room was clean and well maintained daily. The management and staff were courteous and helpful. Especially, the Manager, Mr. David Herd. Our car broke down the day before we were scheduled to leave. Parts had to be flown in from out of the area and took a while to arrive and install. We had no place to go the day we were to leave. Mr. Herd realized our plight and graciouslly offered the room to us until the repairs were scheduled to be completed. Our kids had a place to be and not walking the streets for several hours with us. Further, Mr. Herd offered to drive us to the mechanic when the vehicle was fixed. He knew we were running low on cash and couldn't afford another day of renting a car! I think this type of customer service should be complemented and recognized! Are you listening Ramada? I would hope anyone looking at a quality stay in the Branson, Mo. area would look seriously at Mr. Herd's Ramada. We'd do it again! Thank You!

Had a great stay

We a had a great time at the Ramada and the rooms were clean and quiet. Location was close to the shows we wanted to see.

Buyer Beware (Caveat emptor)

Made internet reservations to include one handicapped room as well as regular room. Website said no king beds available but showed handicapped rooms available. Upon arrival were told no handicap rooms available and that this hotel "doesn't guarantee availability of anything reserved over the internet." Well what good is an internet reservation then!?!?!? Was told that we'd get a break on the room because of this lack of availability but then were told "you'll have to come back and talk to the manager because I don't have any authority to change the price."

During our check-in, witnessed guests needing management, maintenance and housekeeping none of which were around the place or reachable even though there was a posted manager on duty (but we were told he was out of the country at the time!). Got it all straightened out eventually, but we had to do without the handicap room 1st night and then make 2 trips back to the hotel the next day to get this all straightened out which took away from siteseeing time.

Our free breakfast was a joke! Turned out to be a skimpy continental breakfast in the backroom - so handicap parking out front was a waste cause we still had to walk around the building - of the restaurant next door.

Rooms were clean, and they gave us a break on the rooms after all the screwups, but all in all, I think we could've done MUCH better staying somewhere else. From the looks of the rest of the reviews of this place, seems like we're not alone in our feelings.

Dirty Sheets and Towels -- two thumbs down

The only good part about this hotel was its location near the highway and the two pools. Do not stay here -- yuck!

Friendly staff, Big property

We had a great time at the Ramada. The staff saved us time/money and we could walk to the Dixie Stampede. Make sure to ask for maps and show discounts. The rooms were very clean and the breakfast was great.

Nice Lobby....but the rest is old.

The lobby next to the strip is very nice and new. But the hotel rooms are old and sort of scary. I didn't find the staff particular friendly either. There are many better places to stay in Branson.

A third rate hotel at best

If you're planning a trip to Branson, stay somewhere else! We just got back from a two-day trip there. The beds were extremely uncomfortable, the towels were like paper sacks, and the showers had absolutely no water pressure. I would pay a little more and upgrade to a better hotel. They really need to renovate this place.

Not what promised.

I was promised an oversized room with 2 queen size beds and a pull out sofa. When we arrived, the room given only had 2 queen sized beds. When I called the front desk, they stated that their oversized rooms were unavailable and if they did have one it would be $10 more a night. I called their customer service center and filed a complaint to which the hotel hasn't responded. The hotel also advertised a deluxe breakfast but we only received a basic breakfast with coffee (no juice or water) due to other plans for their breakfast area. The room was clean but that is the only good thing I can say.

Great Place to Stay

I had a great time in Branson. I wish people in my area were as friendly as the staff at the Ramada. I recommend the Ramada highly

Trouble with reservations

Made reservations nearly 1 year in advance for 2 handicap accessible rooms for special event in May (Mardi Gras in May). Was assured on a couple of occasions that rooms wold be on ground floor. When we arrived, rooms were on 4th floor (no elevator) & was told no handicap rooms available. Ramada would not refund money (rooms were prepaid) because we did not cancel in advance. Also found 3 cockroaches in room.

If you are handicapped, would advise not to take word of reservationist that a room will be available if you book in advance.