Ramada Plaza Hotel Macon
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Historical Traveler Reviews Hotel Bradet Sovata
I was there for a business meeting. Because I've had a prior bad experience at the hotel I did not stay overnight. I drove 2 hours to return home and drove back to Macon the following day. The public portion of the hotel was filthy. There was mildew on the ceiling of the conference room. The room smelled stale. I won't even go into the condition of the public restroom. Suffice it to say I waited until I returned home.
Will not be back!
I just got back from a conference at the Crowne Plaza and my experience at the hotel was horrible. I checked in around 10:00PM. I went to wash my face after a long day of traveling only to find that I had no towels in my room. It took quite awhile to bring them up. I awoke the next morning at 6am only to find that there was no hot water. They had told me that the problem would be fixed shortly. An hour later I took an ice cold shower. The facility was extremely cold. When we inquired about how cold it was- the person said they were not on duty. People were leaving the conference due to the coldness. The food was terrible. All around- it was an aweful experience staying at the Crowne Plaza.
Less than impressive
I just returned from an overnight stay at the Crowne Plaza Macon and was very disappointed in many aspects of my stay. The beds are comfortable which is about the only compliment I have.
Check in is at 3:00 and we arrived at 5:30 and were told we could not check in. They claimed they were full the night before and it would be a 45 minute wait. I sat in the lobby to wait and saw several guests who arrived behind me get a room. I went back through the line and was again told there were no rooms. I asked if they were taking names to ensure those who arrived first would get a room first. They said no so I refused to leave the counter until I got a room. It only took about 3 additional minutes. If they were full the night before, hire more staff because it sounds like this is a constant problem.
We were in meetings all day on the coldest day of the year in Macon. The meetings were FREEZING! When we complained, they stated it was because the front doors kept opening and closing. The meeting rooms were far away from the front door so I don't believe that line. They should have turned up the heat or provided hot beverages at no cost. It is not enjoyable to site in meetings with a coat and gloves on.
The rooms were not as clean as I would have liked (mildew stains in the tub) but weren't bad. I did not find the staff to be friendly and hope to not stay here again.
This was our 3rd time staying at the Crowne Plaza. Just gets better every time. We started having quarterly meetings last year and hopefully will continue to. As we checked in, the front desk was more than happy for us to be there. It seemed like everyone we had contact with was in just the best mood. They catered our lunches both days and it was just fabulous. We decided to eat in their restaurant and were pleasantly surprised. This hotel really makes you feel welcome, outstanding service in my book. Not to mention their new bedding, this is to die for. They even gave us a relaxation CD to listen to... I slept WONDERFULLY
I was hesitant to stay here after reading some of the negative reviews, but we enjoyed our stay. The room was nice and clean, service was good, and I recommend paying a few bucks more (I think it was 6 bucks) to have breakfast included. The food was pretty good for a hotel and the service was good too. We stayed at this hotel and went to the Keith Urban show at the Centreplex and the Crowne Plaza is the closest hotel. If you are going to a concert in Macon and don't want to drive far after the show , this is a good choice.
Other good things worth mentioning---free parking, fitenss center didn't look bad, but it was closed for some reason...
Negatives--Probably a little over priced....We payed $95 for 2 people (including breakfast) for 1 night for a regular double room....I think it should have been about 65-70 dollars.
Better than Most Hotels
I was there on Business. Checked in on Sunday, Staff very courteous. My entire stay was Good. I was disappointed at the parking. The parking spots are too tight and the parking lot is not safe for women travelers. The Crown really need to work on new parking in this era. More SUV's are on the roads. The furniture in my room needed to be replaced. The dresser appeared to have water or termite damage. Bathroom could be a little bigger. The housekeeping service got worse over time. They didn't clean the room as they should by the end of the week. I stayed there for 5 nights, compared to what my co workers said about their motels, I was in luxury. Will I stay there again ? hmmm I am still indecisive.
Less Than What I Expected
We stayed in a 2 bed room suite with living area. I was surprise to see that there was not a kitchen, nor microwave, nor refrigerator in the room. The bedrooms were smaller than any suite that I have stayed in. Overall the accommodations were very much overpriced. The saving grace at this facility is the very helpful and courteous staff.
Not up to Crowne Plaza standards
I stayed in this hotel as part of a group in October 2002. The room was quite large and well laid out but let me tell you that is where the compliments end. It was more like a $30 Motel 6 than a Holiday Inn Crowne Plaza. YUCK
There were ants on all of the tables at breakfast (they got into the sugar and jam and honey on the table) NASTY
Not worth the money
Was very disappointed in this place with their check in time rule it sucks, would not stay here again ever, would advise anyone seek other hotels before considering staying here, its not what I Thought Crowne Plaza Represented.....
My business associates and I were in Macon to facilitate a conference - we were told we could check in as early as 7 am (we joined their "club" to ensure this). When we actually arrived around 11 am, we were informed that we could not check in prior to 3 because they had been full the night before. When we explained what we had been told, we were asked if we could "walk around" or "go eat." For four hours. The front desk staff was less than polite, in their suggestions.
When I checked into my actual room, it smelled so badly that I had to find a maid and borrow some room deodorizer. I requested an ice bucket, and was told one would be brought. It was not.
When I went to shave, my sink was broken (the lever to pull the stopper down pulled right out). I pushed the stopper down manually and then, of course, could not pull it up. No matter. It leaked. Beside me the faucet on the tub ran constantly. I attempted to turn it off but it would have taken vice grips.
Around 12/1AM I got in from setting up the conference. I turned back the blanket, where I found the source of the sour smell - a vomit stain. I recall sesame seeds.
At 1AM I called and complained to the manager, and I was given another room. The only one available was smoking. I do not smoke, but oddly enough, this smell was preferable. The door to the closet was broken, but this seemed small in comparison.
I was not going to have time to physically check out the morning of my departure, and the front desk said no problem, they would fax the bill. They did not. It took me three calls and a special request to get something other than voicemail. Long distance.
How much did this lovely 2-night stay cost? 209.88. That's with a tax waiver.
I would recommend staying anywhere else. The street. The park. Jail. Same level of service, less cost. Thank you, Crowne Plaza, for a lovely evening. I'm sure you make Macon proud.
TripAdvisor Reviews Hotel Bradet Sovata
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