Citigate Melbourne

270 Flinders Street, Melbourne, Victoria, 3000, Australia | 4 star hotel
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This 4 star hotel, located in the Melbourne CBD area of Melbourne, is near Block Arcade, Australian Centre for the Moving Image, St. Paul's Cathedral, and Flinders Street Station.
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    Historical Traveler Reviews Citigate Melbourne

    Walk to anything, great clean rooms


    I hadn't heard of this hotel before but wanted one in the centre of town for a weekend away and this was perfect! We could walk to the shops and Crown easily, then had room service when we finally got back to our room...Next day went to the footy, just a short tram ride away, trams are at the doorstep.

    The reception staff were friendly, the rooms fresh and clean, free movies (Foxtel), large king bed. We'd definately stay again if we wanted a night in town.

    Great location, friendly staff


    My room on the 11th floor at the back of the hotel was quiet, and a bit smaller than I'd hoped for, however, when you're coming to Melbourne to sightsee and enjoy the nightlife, room size shouldn't be a factor.

    The best thing about this hotel is it's location.

    Public transport options are plentiful here with Flinders Street Station right across the road, and tram stops close by. One day, I took the train to Brighton Beach (Sandringham Line) to see the beach boxes, then got a return train to Richmond and went shopping along Bridge Road. After being on my feet for several hours (and carrying several bags of bargains), getting a tram which stopped at Federation Square - a minute to the door of the hotel was great!

    Federation Square, Arts centre and MCG are all within easy walking distance. The free City Circle tram also runs along Flinders Street.

    There's a Coles supermarket around the corner, and a bottle shop, and there are ATM's just a few doors down from the front of the Hotel.

    Concierge was extremely helpful regarding places to go after hours, and all staff I met were friendly.

    Give the hotel bar and restaurant a miss. Besides, you're so close to Southbank and the city, so go and explore. Some nice restaurants also in Hardware Lane which won't cost you an arm and a leg.

    Excellent location Great Veiw


    Located across the road from Flinders Street Station in the heart of Melbourne. Staff were friendly and efficient on arrival and the concierge looked after our car for us without delay. Unfortunatley, the car park is not on the premisise and your car is whisked away to a location unknown. Flinders St is also busy and you get a bit intimidated by the traffic wizzing past your car in the street until it is taken away. We had a room at the front, so had a view of the Yarra River, Southbank and Flinders Street Station. The higher up you can stay the better. Our room was well appointed with what looked like reasonably new if not new furniture and fittings. We had the Bed and Breakfast deal which was reasonable and the breakfast was the normal hot buffett in the Restaurant on site. 20 Minutes warning to the concierge is required to get your car back, but if you ring just before you go down to reception and pay your bill, the car wont br far behind. Would definitely stay again and in fact we have.

    Small rooms


    Our room was very small and there was not even a proper wardrobe to hang our clothes in. There was just a small unenclosed hanging space area to place our clothes in and there was no space to place our two suitcases.

    Our room rate was A$185 per night and we were there for seven nights. Our room faced directly onto the railway station area and the views were quite good but the room was very stuffy as we could not open any of the windows.

    All the rooms on the side of the building face directly onto a brick wall which is about one metre away.

    Qantas advertise that Ramada are one of their partners but I have been trying to obtain my Frequent Flyer points for some months now and they will not even answer any of my four e-mails. I don't think you need partners like this!

    We would not stay there again.

    Definitely not a 4 star!


    Led to believe this was a four star, and maybe the rest of the hotel is, but my room wasn't! You can do much better than this for the price, even on discounted sites. The room was clean, but small, and on the third floor looking onto a terrace of the restaurant next door - luckily it was cold, but I noted the huge outdoor barbeque, so stay clear of this side in summer as it clearly is a huge entertaining deck for the restaurant. If you can, get a high floor. Pretty awful foyer as well, and the location although central is in one of the least appealing parts of the city, which is worse at present because of all the construction around.

    Excellent Value! Will Return!


    My husband and I visited Melbourne at the end of 2004 and had a great stay at Ramada Melbourne. I had read the reviews on Tripadvisor, and was a little concerned, however, we recieved an excellent deal through Flight Centre, Australia (online) at $99/night so thought we'd give it a go.

    This Hotel is in an excellent position for sightseeing Melbourne. You're placed on one of the main streets, just over the bridge (5 minutes walk) is fabulous dining along the river and markets on the weekend.

    As far as transport, you're right opposite Flinders St Station so you can catch any train or tram there that you want. Also, right outside the Ramada door there's a boarding spot for the free tram that goes around Melbourne City Centre. Great position! We walked or 'trammed' everywhere.

    The room was small and didn't have a view, but what can you expect for $99.00/night? We still thought it was great value for money. One complaint, there was only one sheet, a bottom one and then you just slept directly under the quilt. Is this usual??? I've never encountered it before and I was a bit concerned about it (not enough to complain though!).

    The service was excellent especially notable was Brett (Brent?) in the restaurant. He helped us with menu advice and made an excellent coffee for us LATE one night. Charles also helped us with our booking etc.

    All in all, a great Hotel with excellent value for money. Thanks Ramada Melbourne. We'll be back!!

    This should be a 2 star hotel


    For AUS$280 per night you would expect something half decent. I don't know how they class this hotel as 4 star. The room was clean but very average for the money. Our room on the top floor had one tiny window that looked out to a nice concrete slab of the building next door. My friend in another room down the hall had her wallet stolen from the room, however, concierge were extremely good at helping us with the police etc.

    The only photographs available on the net was an 3D rendering of the building that looks quite modern. It is a 70's building re vamped. If you can get this hotel for AUS$100 - $150 per night it would be OK otherwise try somewhere else.

    Extremely dissapointed.




    With the exception of a very helpful and friendly concierge, Ramada Melbourne was a big disappointment. The snappy and unhelpful attitude of reception staff to the unavailability of the room well after check-in time, poor water pressure, no news channel and no access to the business centre on Sunday all combined to spoil the stay.

    Very Nice Place


    I was there from 10 to 15 December 2003. Very nice and pleasant room.

    Place is well located in the heart of the city where everything in the city is within a walking distance. Do try to get rooms number 11 onwards e.g 4011 for a nice view of the observation deck and not 10 or below or you will risk looking at walls out your window. One word of caution though, i was there from wednesday till the next monday and they served the same breakfast everyday.

    Shower in cold water during winter


    The water temperature could changed drastically from hot to chilled from bath tub shower. (my room was 5010)

    TripAdvisor Reviews Citigate Melbourne

    3.50 of 5 stars Very Good

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