Four Points by Sheraton Galveston
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Historical Traveler Reviews Four Points by Sheraton Galveston
No problems at all. A little pricy but nice stay
Conveniently right across from the beach and all the rooms have views (except maybe the ones down on the first floor next to the Western Sizzler). You have a nice little balcony with a couple of chairs sit on in the evening and look out on a sort of sideways view of the water. Nice high ceilings in our room and no bugs or smells.
Bad service, needs improvement
When my wife and I arrived at our room, we discovered that we had to pay an extra $5/night for just a very small refridgerator. We were on the 4th floor, having to use the elevator (there are 2), which sounded like it was going to fall every time we used it, along with being slow to open. Both the elevators were like this. Our second day there we asked an employee for some toilet tissue because the maid didn't leave any (we were totally out) only to get the response "I will bring it right away." We went out sightseeing and returned 7pm and there was nothing sent to us. Then we had to go to the front desk at night to get some, since nobody would do anything. The continental breakfast was a joke, at 7am there was nothing but a scrap of cereal left. We had to go to another floor to get ice, since the one on our floor was broke. This place was very generic and the service was poor. For all the employees this place had, they did nothing for the rooms or the customers. If the service was improved, I would like to stay again. I did like the view of the beach, and the location.
Nothing Special, but Just Fine
We had a nice stay here. It's old, but clean & comfortable. The staff was friendly & helpful. They are remodeling, so if you're looking to hang out at the pool or in your room you might want to check if they are finished. The beach is across the street & there are a lot of fun things to do within walking distance. We did not have a good view from our room, but we didn't go to Galveston to stay in our room. We would stay here again.
the veiw was nice but nothing else,the halls smelt of mildew and the carpet was stained.
The old comfort inn was great!
We stayed at the old Comfort Inn at 23rd and seawalls the weekend of Oct 3rd.
The view from our private blacony was fantastic and the service was very good and staff was friendly. The room itself was huge and well furnished with a microwave and little fridge too. The location is very good. We brought our 2 daughters and they loved it also. In short, i feel we got a $200 room for $85 and we will definately stay there again. Im sorry some of the other posters before me didnt find it ideal, but for the price we really loved it. Maybe going in the off season is better?
New Comfort Inn
We stayed at the Comfort Inn. There are two but we stayed at the new one. Everything was great. Very clean and courteous staff. Will stay again.
Convenient and Affordable
Being from hot and dry North Texas, a great one night place to stay is Comfort Inn on Seawald Blvd. This Comfort Inn is one of two Comfort Inns on Seawall. This hotel is the oldest one of the two but a guest has amenities like hair dryers, iron and ironing board, in -room coffee machine, free newspaper, good ice machines, lighted parking, and friendly, helpful desk ckerks. The air conditioning was wonderful and the linens and bath were very clean.A 6-9 a.m. breakfast consists of cereal and milk, juices, coffee, and delicious muffins. This Comfort Inn is so close to good restaurants, Interstate 45, and the Galveston historic district. The ocean can be seen from every room which has a balcony with chairs. A guest can just walk across Seawall Blvd. to get to the beach.Granted, this Comfort Inn is not a Hilton but then..we didn't feel like we were making a mortgage payment for just a night.
Had troubles too
My husband & I stayed two nights in Jan. 2003. When I called (both the
800 number & the hotel directly) I was assured our credit card would be
processed, & our suite ready for us, when we arrived at 10am. The young
man at the hotel spoke english, but not alot, and I don't speak
spanish. Needless to say the mgr never got the message to run the
credit card in advance. So when we had not arrived by 7am they
cancelled our reservations. When the woman behind the counter said she
could get us into a room with no problem, she also added, "but not at
the rate you had, only the mgr can approve that." We came dragging in
from our first cruise, ready to call home, and then get some rest, I
was not in the mood for this. Luckily my husband handled it by asking
for the Mgr. We ended up with a mini suit on the top floor w/a balcony
(covered in broken glass) & ocean view, only to discover the phone
didn't work. After 3 failed attempts to get the phone replaced & the
glass swept up, my husband, again, got it done for me. (He's a business
man & has a way with people...like he said, it's not like it was the
busy time of the year, can't they take care of the few customers they
The 'Free Breakfast' consists of one gallon of milk for the whole place, one gal of OJ, & dry muffins. (which the birds loved to eat on the balcony, but we couldn't handle them, even with coffee.)
We couldn't recall one time ever hearing, "Thank you", or any apologies either. We did hear a lot of excuses though.
We are returning to Galveston in Aug., but we will NOT be staying here.
When I made my reservations I asked for a room with ocean view. Which the person taking my reservations assured me every room has a view. Well when we checked in our children ran to the curtain to open it up and see the beach and there was a brick wall. That was our view. I went down and they gave me another key. We got to our 2nd room and it smelt of pee. The air was broke, the room was musty and smelled of pee. The view was good...but you couldn't stand the smell. So we change rooms AGAIN...get in our 3rd room and the TV doesn't work. So we change rooms again. Out of all this trouble and changing rooms this many times I didn't get not one apology or anything. I emailed this hotel when we returned and wrote them a letter. Still Nothing!! I would not suggest anyone stay in this hotel. It is not worth the price they charge.
Avoid Like The Plague
I stayed here with my family of five. Admittedly, I didn't do much research. I thought I was getting a good price, but I later learned that I could have gotten more for my money. We had to move rooms 3 times. The air condition didn't work well in either of the rooms we were in. The rooms stank severly. There were stains on the carpet & comforter. Only stay here if you are on a tight budget or plan on just partying and don't want to feel guilty about vomiting on the floor.
TripAdvisor Reviews Four Points by Sheraton Galveston
Travel Blogs from Galveston
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... which made for an interesting encounter for Roger and me.
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