Ramada Inn Miami Airport North
Travel Blogs from Hialeah
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... in our room consists of items we have been carrying with us topped up later in the residents bar with a few bar snack local delicacies...chips! i chat with a chap from Atlanta who tries to explain baseball to me. Looks like rounders for men. Hurricane Sandy has whipped up a fair storm and horizontal rain and high winds keep me awake most of the night. Miami is still there at ...
How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- Room service
- Free High-Speed Internet
- Wheelchair accessibility
Historical Traveler Reviews Ramada Inn Miami Airport North Hialeah
Worst Ramada I've ever stayed in. In reading the reviews I see that this has been a problem for several years. I would think that Ramada would not want their name on it. Service was terrible, room was dirty, even had big rusty hole in the bathtub. I could feel the springs in the mattress and the mattresses looked like they were stained with blood. The room rates were cheap, but I would have gladly payed more for a decent (at least clean) room. There were four of us in the room but towels and other supplies for only two. When we called down for more towels, a grumpy desk person said that she would send some up right away. We finally got them about two hours later after we called again.
They lost my reservation, lobby and room were filthy, the tub plumbing mechanism was half out as if it were being repaired and the elevator didn't stop flush with the floor when it DID stop. The television reception was poor and the internet service did not work. Being a business trip the internet service was key. In attempting to get a different room I spoke with 3 very rude people who refused to do anything and then the toilet backed up. Promptly left the hotel the following morning after barely sleeping in a lumpy and I suspect less than clean bed. Management refused to do anything, Ramada Corporate replied with a "sent your concerns off to the hotel". I am disputing the bill with my credit card company as it appears Ramada is not standing behind this disasterous francisee. DO NOT stay there unless you enjoy filthy, unsafe conditions and rude staff.
As a long time resident of Hialeah I have always wondered who stayed at this hotel. While some will say otherwise, Hialeah is a safe neighborhood. Granted it's not perfect but then again no place is. However I have to say that this hotel is disgusting. I had a friend visiting once and she asked about staying at the Ramada and I strongly discouraged her to do so.
A dirty Inn
Unlike other Ramada Inns the room and lobby were dirty. I found eggshells on the bed. This makes me suspect that they didn't even changed the sheets after the previous guests.
We arrived at the hotel at 11:30 at night only to be met by a bad, stale smell as we came through the door. The front desk staff was rude but it was late and we were tired and had an early flight the next morning. When the door of the elevator opened on the fourth floor there was garbage strewn all over the floor. When we entered our room we found that someone had been sleeping in one of the beds and was now gone. We went right back down to the front desk (and should have left) but it was late and so they assigned us another room. In this room the exact same thing -- it appeared that someone had been using a bed in that room for only a brief time and then had left again. It was so bad that we left and chose to sleep in our car for the night rather than stay in that hotel. When we returned from our trip we notified the Ramada headquarters about our experience but their response was tepid at best. Sleep in your car for the night before you stay here.
This is a bad place to stay. The Days INN Miami North is worse, the the Ramada Inn in Hileah, FL is a contender. Don't bother with the shuttle during the day, pay for a cab if you insist on lodging here. The woman at the front desk had a serious attitude and worked on a housekeeping check list for 10 mins while I was standing in front of her at the desk waiting to check in. Don't bother being polite to them, you'll get your problems fixed by acting like them if there's any chance of correction at all? The room key didn't work, took two hours for the staff to fix it, had to go down to the front desk 4x just to get them to do something and was told basically to do as I was told and stand by my room. Housekeeping does speak Spanish so brush up on it if you're not familiar. I have no gripes about the Spanish as that's what it is there. Restaurant and bar staff are pretty rude, they include the gratuity on the ticket of 15%, trust me that no more is deserved as 15% is pushin it. I would not vacation here and just stay if I were passing through. Don't expect much though and don't worry about tips, they don't work for it at this place so keep your cash for polite workers.
This was a truly awful experience.
1) Pet urine odors in hallway - strong 2) Large hole and stains inside bedspreads 3) Some kind of bar under the sink 4) No soap in room 5) Windows very dirty 6) Tub all pitted out
Do NOT attempt to stay at this hotel
The only reason I stayed at this hotel, was because it offered a free shuttle to the airport. Upon my arrival (an hour after the shuttle stopped by), the front desk agent gave me a room key to an already OCCUPIED room. After changing it to a VACANT room, I was appalled to find a dirty diaper in the bathroom, have to sleep on smelly sheets and endure a rather noisy elevator the entire night. I ordered room service, and had my chicken sandwich (not exactly a full course meal) delivered TWO hours late! Even after I called the second time (45 minutes into the wait), the lady promised to deliver within the next five minutes. NOT so the CASE...just steer clear of this hotel, pay $20 more for cab fare or for a better ranking hotel, you'll thank me in the morning!
Avoid Ramada Inn Miami Airport North
Our group stayed at the Ramada Inn Miami Airport North in 10/02 before a cruise. It started badly with the complimentary shuttle taking over an hour. Others in our group on a later flight gave up and took a taxi. Our room had gnats flying around and they only gave us two towels and one washcloth. The ice machines did not work on our floor. The restaurant was very slow and supposed to stay open until 10pm but closed at 9pm forcing some of our group to eat dinner from the vending machines instead. Would never stay here or at the Days Inn next door which others in our shuttle relayed a similar experience.
I would recommend that travelers avoid the Ramada Inn Miami Airport hotel at all costs. I stayed there in November 2002 and was most unhappy about it. The hotel lost my reservation, but (unfortunately for me) was able to provide a room anyway. When I called Ramada's toll-free number from my room to try to find out more about the lost reservation, the hotel billed me for the call (even though it was their fault that the reservation was missing). The manager refused to remove the charge, but I was able to dispute it with my credit card company to have it removed.The room was of very poor quality. Traffic noise was so loud that I had to keep a pillow over my head all night in an attempt to muffle the sounds. (No use.) The bathroom sink fixture was broken and spewed water all over whenever I turned it on.My problems did not end upon my departure, as a few days later I found that I was missing a personal item and called the hotel to see if it had been found in the room. Twice the front desk transferred me to housekeeping, and twice I was connected with someone who spoke only Spanish. (Not my native tongue.)What I learned: A name brand doesn't guarantee a quality hotel. When in Miami, spend the extra money and stay someplace nice.