Quality Inn & Conference Center
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Historical Traveler Reviews Quality Inn & Conference Center Burr Ridge
This hotel was booked as part of a package from White Star Tours. The hotel was not ready when we arrived (approximately 3:30 pm). There were not enough table and chairs for our group at dinner time.. people were left standing with no where to dine. We had the same problem the following morning with breakfast...not enough room, not enough plates, cups, not enough chairs and no coffee until about 30 minutes after the food was brought in. The first morning the breakfast was delicious with choices of fruit among other items. The rest of the mornings there was no choice and if you arrived 5 minutes after opening time there was no food and usually no coffee. The pool was closed for the entire 5 days we were there. Forget free newspapers.....they didn't even have enough to purchase one at 7:30 in the morning! The rooms were not clean and the air conditioning was not very effective. FIND ANOTHER PLACE TO STAY!
I need to write this review to vent so my head doesn't explode i'm SO
Friendly Folks in Chicago
The hotel needs a little updating but when you have staff that are ready to make sure everything is perfect, you can't find a better hotel. The owner, the staff behind the counter, and even the cleaning crew had a positive attitude and were ready to help with any needs. They provided shuttles to a training class each day, they provided a shuttle to the train, they suggested great restaurants and places to visit, they really made me feel at home while away for a week of training. The rooms, swimming area and hot tub were clean and comfortable. The morning breakfasts were better than average. A convenient lounge was also inviting. I would recommend this place for a conveniently located great buy in the Chicago area.
Great Stay for Conference
I spent an overnight for a Women's Conference. The room was nice and the staff friendly and accomodating. Extra pillows etc. The meeting rooms were appealing to the eye and the service at meals was great. Food was prepared and presented wonderfully and not too large of a portion. Some surprise features such as steak tartare and petit fours. Salads had a nice mix of greens and good choice of dressings. Beverages were served in pitchures and refilled as needed.
I don't know what happened to the woman who posted the previous review as she had me concerned, but what she wrote is not at all what we experienced.
Terrible, terrible, terrible
This was one of the worst hotels I've stayed at. It was a two night stay on business and I checked out after the first night. The hotel is very tired and run down looking and the whole place has this mold or mildew smell. Never again.
"Nice young lady at the front desk"
I stayed at this hotel for the first time last weekend and I was quite pleased with the service the young lady at the front desk provided me....I think her name might have been Charleen?...She was very helpful and when she didn't know the answer to one of my questions she was more than willing to get her supervisor Dan to help. And he was a very friendly man who helped me to the best of his ability. The rooms were fairly clean and the restaurant staff was also very nice and friendly. The hotel is located in a suburb of chicago and in a quiet neighborhood. Overall the service was excellent and the rooms were spacious and clean. I would definately stay here again.
We reserved two rooms for a family wedding. The rooms were marginal, cleaning and maintenance appear to be low priorities.
Our school reunion was held here in September. I had read some of the other reviews and was quite pleased to find them more than a little inaccurate. I've stayed in many hotels because of my job and found this one to be everything a hotel should be. I was particularly pleased that they use fitted sheets on their beds. I wouldn't hesitate to stay here again.
Terrible Visit to the Oaks
I booked a stay at the Oaks a hotel associated with a nearby reception hall the night of my wedding. Not only did I book a room 30 people in my reception booked rooms as well. Of course i had the sweet when i walked into my room a part of the ceiling had fallen in the bathroom and left a mess room service never even even came to clean it up. As I walked into the hotel the manager gave me "my first and only warning " and proceeded to call the police ensuring that no one had fun the night of my wedding poor managment all around.
Avoid this Hotel at all costs.
I will never stay at this hotel again. When I arrived at my room there was broken glass all over the floor outside my door. The TV stations came it with lots of static. The handles on our dresser drawers were broken. There is absolutely no water pressure in the shower. They booked our room wrong, two beds instead of one. And the whole hotel smells musty.