Great Hotel in Amsterdam

I am so glad I stayed at this hotel. I cannot comment enough how much the staff helped before I arrived (with great info, trains, directions etc.). This hotel has a great location yet it is in a quiet very clean street. Very helpful once we arrived. A great big room w/balcony, it was spotless and a wonderful breakfast. The rate was very reasonable especially compared with all the other hotels....if you can get a room here consider yourself very lucky.

Agreat start to each day....

What a way to start the day! An excellent buffet breakfast with a cornucopia of well prepared food stuffs both in the European and American styles!! Great table service for coffee, tea, etc. The rooms were similar to US Ramada Inn standards--clean, air conditioned (!!), well designed but not overly compact. A good hotel with friendly service and good facilities. Great location across from the Leidseplein, one of the main squares of Amsterdam.

Rude, argumentative staff almost ruined my stay

The Hotel AMS Terdam was in a great location, and was a fairly nice hotel. We had a huge room (two single beds) in the front window of the hotel, which could get a bit noisy. The problem with the hotel was the staff. They did not replace our towels ever, they came into our room without knocking one night at 7 pm presumably to show the room, said 'oh!' when they saw us and scuttled away without apologizing, and they neglected to give us the wake up call we asked for. When I mentioned these incidents at check-out, the desk clerk was rude and argumentative (showing me the wake-up call list that I wasn't on, and refusing to acknowledge that the fact that I wasn't on it WAS the problem!). She also didn't seem to believe our complaint that someone had entered our room without knocking -- "No, that can't be. That seems very strange." It was rude and infuriating. I was already in a panic because we were 1/2 an hour late for our flight because of the lack of wake-up call, and this made me angry and I left Amsterdam with negative feelings because of our hotel experience.

Amsterdam itself, of course, is wonderful. The hotel is in a great location. If you stay there, beware the staff, and also avoid the breakfast -- it is not good and horribly overpriced. And make sure they don't charge you for it!! Also, avoid their organized tours at all costs!

I have stayed here 4 times

The staff is a little standoff-ish...but not too much. The location is superb. Try to get here early so you do not get a room on 1 or 0 or -1 level. They feel very basement like. I will stay here again due to its location. The larger rooms are worth the extra 20-30 USD.

Merely adequate

This hotel is merely adequate. The front desk staff was helpful, and we were allowed to check in extremely early (9 am) upon our arrival in Amsterdam. Location is fine, within a short walk from the Leidesplein and a tram stop. The bathroom was clean, hot water plentiful, water pressure good, there was a safe in the room. All in all adequate, but at these prices I would not recommend the hotel, and would myself rather try staying somewhere else than stay here again. The room was rather shabby and perhaps last decorated in the early 1980's, it was quite small (luckily my partner and I had very little luggage), and the bed was not comfortable at all. This combined with jet lag to prevent me from really sleeping at all the three nights we were there.

Nice Hotel

I stayed at this hotel and was overall very happy! The room was a good size and was very clean. The staff weren't the friendliest but were efficient. We didn't bother with breakfast as there was loads of places nearby where you could grab a bite on the street. On the 1, 2 & 5 tram route and close to shops, museums & restaurants. Not up there with the Hiltons & Marriotts but for the price, I can't complain.

Very pleased with Hotel; hate the city

I'm curious how some people had small rooms. My husband and I and my in-laws (in a different room) had HUGE rooms. We were extremely pleased with our room and hotel.We went to Anne Frank's house, did a canal cruise, and ate at Panakueken (spell?). All of that was lovely; however, the other parts of town (minus the museums) are not worth your time. Unless, you are in to sex and drugs.We took a day trip to Kukenhof Gardens. We all absolutely enjoyed this (ages 24, 27, 54, 55).In summary, the staff were not that friendly...rooms really big...city is beautiful, shame so much crap has to be there.We used e-vacations and were totally impressed with them.

Don't expect a warm greeting

This hotel was really strange. First of all we were met by Frau Fabisina who thought if she smiled her face would crack - which it probably would have. THey did not have the rooms we had requested for our family and when we asked to see some other rooms she was very upset about this. The rooms were clean, very small but air-conditioning wasn't the greatest even by European standards. Breakfast was nauseating. Lots of noise and smoke in the halls. Would not stay here again and if you are travelling with children (even teens) stay away from the Leidseplein area in general. You'll feel like you're staying in pre-Guiliani Times Square and worse! Stay closer to the Spui area or don't bother with Amsterdam at all. Museums are great but if you're travelling to Paris and Rome it's not worth the bother. We went to Brugge for 1 day while we were in Paris and that was great and we got a feeling for Dutch culture there.

A good bargain at $79/night

The Best Western AMS Terdam is a great bargain in Amsterdam's often-overpriced hotel market. Although the rooms are small, they are clean and comfortable. The hotel is easy to find -- near the upscale Leidseplein, just a 10-15 minute tram ride from Centraal Station, and right behind the impossible-to-miss Amsterdam Marriott. I'd pass on the overpriced breakfast buffet, however. At $79/night, it's a worthy choice.

Loved the Hotel Terdam

Spent 8 nights at the AMS Hotel Terdam and found it to be centrally located and very near most attractions. We were one block from Leidsplein, where most restaurants are located and near the museums and the largest Casino. The hotel was very accommodating and the rooms were very large by European standards and very clean. We had a sitting room with a couch and a TV. We had one small problem, but they were very nice about fixing it. We booked the rooms through the internet and when we checked out, our rate was incorrectly billed at $215 per night instead of $79. We provided documentation of the rates with a confirmation number from the web site that we booked and they fixed the invoice without question. Plus I had written the hotel to confirm the rates prior to booking my airfare, and I had a copy of their confirmation. I suggest that anyone who books through the internet bring a copy of the confimations with them and it will save any problems with billing at the time of departure. All in all, a lovely hotel in a nice area with great accommodations. Loved Amsterdam