Ramada Limited Vancouver Downtown
How has this hotel rated in the past?
- Concierge desk
- Wireless internet connection in room (free)
- High-speed internet in room
- Multilingual staff
Travelers also recommend:
- Wireless internet connection in room (free)
- High-speed internet in room
- Multilingual staff
- Concierge desk
Historical Traveler Reviews Ramada Limited Vancouver Downtown
OK for what you pay
We stayed here late last summer for a wedding because we got a very cheap rate and it was very close to the ceremony site. There were pluses and minuses but overall I'd stay there at the same price.
Great location (close to everything); and some of the staff was very friendly (front desk was friendly; guy who did our valet was really rude and took FOREVER; front desk was so apologetic.) We started off in a room that smelled very bad -- very mildewy; the only time I've ever asked to change rooms -- but they moved us with no hestitation to a different room that was clean and smelled fine and actually we ended up in a corner room that had a lot more space. I hate to think of what our stay would have been if another room hadn't been available, though.
Overall, it was fine for what we paid; I'd stay there again if there was a good deal.
Good location for young travelers
Good location close to Gastown, Chinatown, GM Place and all the downtown attractions within walking distance. Popular with young travelers from all over the world.
Stayed in a non-smoking room on the 5th floor the first night. It had a city view and a nice king size bed. But the room was so small, I felt more comfortable with the space I had in the Lufthansa cabin on my inbound flight. Clean and proper washroom with all the usual amenities, though.
If you are a smoker you get a room on the 2nd floor. Thatīs where I stayed for the next two nights. The room was more comfortable with more space, clean and well-maintained. However, that 2nd floor room was on the wrong side of the building and had absolutely no outside view. Got an idea about the outside weather on the Weather Channel.
Staff in general were friendly and helpful only that housekeeping forgot to replace the used coffee filter basket once. In the basement one could enjoy an outstanding breakfast that was as good as one would expect at more expensive hotels.
Satisfied and will come back
I stayed at this hotel over New Years, and had a great time. My girllfriend and I wanted a hotel close to downtown and wanted to be able to walk to shopping and restaurants and didn't want to pay through the nose.
This place was totally cool, and we had great advice from their staff at the check in desk.
We felt totally safe, being two females travelling alone, walking around and stuff, so I don't know what the complaints are all about you read. I saw street people but get real everybody, you see them everywhere not only in vancouver. Totally lame complaints as far as I can tell.
We are planning on coming back in the summer, and have made our reservations to stay here again. The ladies at the check in desk told us they sell out in the summer, and it was a good time to reserve, since prices hadn't gone up yet during the time we wanted to come.
This is the most disgusting hotel I've ever been in! There was BLOOD STAIN on the comforter, which means what ... who knows! It was really, really loud at night, that's because there was no sound proof in the room, and because the hotel tolerates the obnoxious inconsiderate guests. The room was really small, and there was no tooth brush and tooth paste in the bathroom. Breakfast was bad! The neighborhood was really bad. After leaving the car in front of the hotel for only a few minutes so I could go inside and check in, I got out and found out that somebody broke the window to steal stuff in the car. DON'T WASTE YOUR MONEY ON THIS HOTEL and DON'T RUIN YOUR TRIP BY STAYING HERE!
If not alarming, I would find these fictitious comments humourous.
Let me tell you a bit about our hotel. For the past 5 years running, our property has been awarded GOLD KEY status by Ramada Canada. This status only goes to those hotels who maintain their inspection ratings in the top 10% of all hotels in the chain. Our rating in our November 2004 inspection was 494 out of a possible 500. This does not happen through happenstance, or through "Smoke & Mirrors". It happens through hard work and dedication by a whole host of people. Of note, I must also point out that our Housekeeping staff enjoyed another year with no deductions during the inspection. None.
The suggestion that there was a blood stain on a comforter is ludicrous, as all bedding, including comforters are machine washed in our in-house laundry after each guest checks out.
Noisy guests? I cannot think of any hotel that has not had a noisy guest. We as others do, police this as best we can, and do not hesitate to remove offending guests, after certain warnings are given.
Our Complimentary Deluxe Continental Breakfast is second to none in the industry. Our selection of three fresh seasonal fruits, danish, croissants, scones, muffins, bagels, cereals, juices, coffee, tea and milk provides more than ample choice for everyone. Furthermore, guests are not limited to one selection, as in many hotels. Our guests enjoy an open buffet, and are welcome to help themselves as their appetite demands.
Our European Boutique-style property, described in all our marketing material and property website, describes our room sizes as "cozy and comfortable". Though they are not of a grand style, neither are they advertized as such. They are quiet and contain all the comforts one would expect, including wireless hi-speed internet (complimentary to all guests), coffee maker and complimentary coffee and tea, iron and ironing board, complimentary daily newspaper, large screen television, voice mail and data ports.
Our front desk supplies for guests that have forgotten personal items includes, toothpaste, toothbrushes, combs, razors, deodorants, shave cream, and many other personal hygiene products, all at no charge to the guest. Are these items stocked in each guest room? No, but then I cannot recall any hotel that does that.
Lastly, the suggestion that a guest's vehicle could be broken into in our valet parking lane while the guest is checking in, without our staff being aware is nonsensical. This has never happened to any of our guests. All one needs to consider is this: Why would a guest whose vehicle was just broken into in front of the hotel, as suggested, not immediately make this known to the front desk and valet staff? Simply, because it has never happened at our hotel.
I abhor writing lengthy responses such as this. However, I felt that the person who is targeting our property with these fictitious comments needs to take up another hobby.
We welcome the commentary of other travellers, and the individual who wrote the comment that our cleaning staff inconvenienced them with early morning vacuuming, was rightfully disatisfied. Those formative comments assist us in ensuring things like that do not happen again. That is valuable feedback.
This other, is just fiction and should be recognized for what it is. I would hope that the administrators at Trip Advisor realize that their website is only as valuable as the comments provided by travellers sharing their true and reasonable commentary.
The Ramada - one of the nicest experiences!.......
As Airline crew, we travel extensively. We give this Hotel a 5-star rating in every category. The location cannot be beaten. We stayed one week prior to an Alaskan cruise. Shopping is a few minutes walking distance, as is the Gastown district - which has a fantastic atmosphere and great restaurants. Everything was so accessible, including Canada Place pier (shipping terminal) which took us only ten minutes to walk to. The Hotel, itself, is lovely. Great rooms with a 'european boutique-style influence' to them. The cleaners were very efficient and took great pride in their work. We were very pleased with the cleanliness of the Ramada - from the rooms to the Hotel lobby. Breakfast was fantastic. There was far more on offer than the usual 'American-style breakfasts' they serve in the U.S. Different types of danishes and muffins, as well as toast, fruit and a variety of cereals were on offer - and FRESHLY BREWED COFFEE (yes! PROPER coffee, not powdered rubbish). The staff were so friendly and genuinely interested in our stay, especially Mike Reid (Management) who made our stay very enjoyable and could not do enough for us. We have very happy memories of our stay at the Ramada and definitely plan to return in the future.
OK but sort out your cleaners
- walkable to downtown and gastown districts
- free breakfast
- expensive valet parking no self parking offered
- long queue to check in
- worst aspect room was very small and had just one small frosted window, resembled a cell
- woken everyday by noisy cleaners at 7:30am, at 10:30am despite us having a do not distrub sign up the cleaners rang up to ask if they could do the room? WTF? this happened both days. I mentioned it to the hotel staff on reception but they couldn't care less
- lot of panhandlers in the area, for old or single women the location is probably not recommended
Hotel has European resemblences.
Recently a group of us stayed in 12 seperate rooms, but met in lobby wondering where to tour and eat for the 2 days before an Alaskan cruise. I want to say that desk personnel were AWSOME at what buses to take to N Vancouver or Granville Island, or the restaurant we chose for that evening. Thanks Amanda and Anga! The hotel reminded me of LeMeridien on Ramblas street in Barcelona. The staircase, the elevator, and lobby floor depicted the characteristics of this high end European hotel. Loved the hotel, personnel, and even was able to walk to the ship with luggage, since getting 24 people in seperate cabs was time consuming.
To amplify other reviews, this hotel is a few blocks from the cleaner, tourist-y downtown area, and there is some interesting street traffic (and retail establishments!) that some may find a bit much. But the entire area is a little on the funky side, so I think you will find some variation of this problem in all but a few hotels, and on virtually any stroll you take.
My negative experience was not based on location, however.
Booked a (pre-paid) room here for one night before leaving on an Alaskan cruise app. 5 months in advance. Specifically chose this hotel for it's downtown location so that we could walk around a bit. Upon arriving (at about 2:00 in the afternoon) we were told that they were "overbooked" and that we would be transfered to another Ramada that was "20 or 25 minutes" away via taxi. Never mind that I have never had a pre-paid room "overbooked", the distance was unacceptable.
When we asked to speak with the manager, and after much back and forth, he eventually offered us a suite in another Ramada that was 5 or 6 blocks away, but for an additional $100! Ultimately he backed down and gave us the suite (which was tiny, by the way, and hardly deserved the term) for the price we had originally paid.
They did pay for our cab to the 2nd hotel, and our fare the next day to the ship, by the way, but overall this was not an acceptable way to handle the situation, and i would not stay here again. By the way, one of the desk people said this "happens all the time" which was hardly encouraging, and suggests they overbook the downtown location and shift excess out to the less desirable location.
A very pleasant surprise
My wife and I visited Vancouver last fall, taking a cruise from Vancouver to Alaska. We stayed at this lovely hotel before we boarded our ship, and were pleasantly surprised!The rooms are quaint and well maintained. The staff was extremely helpful with directions and choices of restaurants.I would recommend it, as an affordable and comfortable hotel to visit, while in Vancouver. We are planning to return to spend some time touring the Vancouver area, and will stay again at this gem, no question.
TripAdvisor Reviews Ramada Limited Vancouver Downtown
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