Ramada Burbank Airport
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Historical Traveler Reviews Ramada Burbank Airport
Needs a management shake-up.
Huge disappointment. We stayed here hoping to get restful sleep before the Rose Parade over the New Year's holiday. There was a very loud and rowdy party with at least twenty people in the room next to us that started about 11 PM New Year's Eve. The party spilled out to the walkway in front. We decided to give the partiers until after midnight and called the front desk at about 12:30 to complain. It rang and rang. I got dressed to go down, avoiding several amorous drunken couples wet from the rain, to find the office locked and no one inside! I then called the Burbank police who said they were backed up on complaint calls and, unless there was something illegal going on, they couldn't respond. The party went on until 2 AM and slowly fizzled out. We got perhaps three hours sleep. I requested a refund from the manager of at least half our $65 rate the next morning. All he'd do was 10%.
This property is not well managed and is in rapid decline. Though the parade was postponed because of rain, we weren't going to spend another minute putting up with this. Strongly suggest you find somewhere else.
Hotel in the getto
Who said this hotel was not that bad? If the company I work for had not already paid for this hotel and I had the money to go some place else I would have done it in a heart beat. Bed is hard, sheets, pillows & towels stink. Electric sockets in wall would not work. Bathroom dirty. Took 1 & 45 minutes to get food. Don't get the asian dish!!!!!!! It came with cabbage, carrots & celery.........BIG chucks and the sauce was gross. And if you venture out to look for food or a corner store be real careful, you are in the hood!
Don't stay here!
All the traffic noise from I-5 & other people. Don't eat in the restaurant. Food fair to poor. It closes in the middle of the lunch hour at 1230pm, for some strange reason. A/C noise terrible. Barely slept. TV volume broken. Next to railroad track with train whistles during the night. Hard bed. Hard to find. Hidden. Needs to go out of business.
Couldn't even stay there
We booked this hotel via Expedia for a bargain rate for an emergency funeral trip. The check in staff was rude, unhelpful and combative when they gave us a smoking vs. the reserved non-smoking rooms. We refused the room and did not check in. When we tried to cancel our reservations after we went to a different motel in the area hours later, we were told that we were there in the hotel! I might be willing to stay there alone in the future if I absolutely had to, but would highly recommend finding somewhere else.
Lights hanging off the wall, flooding in the bathroom and when we asked for maintenance we were told to come down to the front desk to get towels and clean it up. Filthy bathrooms and linens. Rude staff would not help out no matter how much we asked. No parking anywhere...
Not bad for airport hotel!
We read the reviews and were a little worried about staying here. The truth be told, this place was not that bad. The rooms were old and could use to be updated but they were VERY clean. The staff was very friendly and willing to help. I would stay again if I need a nights rest before flying out in the morning. Fair price too!
Above average for budget hotel
Driving down from San Francisco for a funeral, I booked this last minute and had low expectations. I was pleasantly surprised that the Burbank Ramada had all of the amenities that I like to have (large room, HBO, in-room movies, room service option from their restaurant, etc.) and an efficient staff. Check-in was instantaneous and problem free. Got the room that we wanted and no trouble with preferences.
While it is surrounded on three sides by the airport, a train route, and Interstate 5, the hotel is relatively quiet and laid out around a courtyard which is actually pretty nice - with fair sized swimming pool, large lawn, tropical trees/foliage and stone walkways.
We stayed for three nights with no real complaints, besides the tight parking situation mentioned by other reviewers. I wanted to make sure and write this review because the others were so negative! It really wasn't bad at all for the price (around $75).
A complete hole
I stayed at the Ramada Inn at the Burbank airport for only a few hours -- and thank goodness not any longer! First, the lobby is very shabby. Faded carpeting, cheap fake-wood paneling. Inattentive staff. And, of course, it's right between I-5 and a very busy highway, and adjacent to a noisy railroad. The adjacent nightlife includes a Jack-In-The-Box and a gas station. Also, the hotel has soda machines located every 10 feet -- many of them right outside your door. It was "clink clink clink THUD" all night long. And the toilet ran all night. I could hear the neighbor's air conditioner as if it were in my own room. The "non-smoking" room had cigarette stains on the sink and cigarette holes in the blanket. I've been in nicer Motel 6's. What a rip.
Minimally OK for an overnight ... no good for anything else
Parking is very poor. Night security at rear doors is non-existant.
Hotel in general poor condition (aging). WiFi is $10/day but w/ poor signal strength in some locations. Tried using the phone for dialing in to check email ... resulted in dropped calls about every 5 minutes.
Heating/AC unit fan does not stay on even though there is a switch that is supposed to keep the fan on (thus, a lot of noise in the middle of the night when both compressor and fan start up ... keeps waking you).
Rather uncomfortable and hard bedding. Finally, paying $1.50 at a soda machine was fine, but dispensing the wrong soda was, well, frustrating.
But, the people that work there couldn't be nicer (front desk and shuttle bus), and while it's right next to a freeway (I-5), it was still pretty quiet.
So, bottom line ... if your staying overnight to catch an early flight out of Burbank, with the room price about $100 less than the Hilton, I'd stay there again (unless I found another $75/night room somewhere).
For any other event, I'd pass.
Problem on parking when there are some function in the hotel. I have compliant in the front desk and I was told that they can't help me, while the front desk employees were eating in fornt of me. I was told by the front desk that I should ask about the parking before I checking in or may be I just go to other hotel that's provide parking. I have ask if there is any manager or superviosr on duty and I was told none. I was told to call in the morning about my concern and they can't help me. This is the poorest service I have receive in my intire life. I give them a failed rating and will not do business with them again and will not recommend.
TripAdvisor Reviews Ramada Burbank Airport
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