Raintree'S Club Regina Puerto Vallarta
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TravelPod Member ReviewsRaintree'S Club Regina Puerto Vallarta
I like location, rooms and every in the rooms is totaly renew.Great for large families
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Raintree'S Club Regina Puerto Vallarta
My wife and I have stayed at the Westin Regina in PV about five times in five years. It has gone from one of the best to not very good. The last time we were there we were astonished to find algae in the pool; service was not up to par; room cleanliness not up to par. Also they used to have free coffee in the lobby early in the morning before the restaurants opened....not any more. I'm afraid in an effort to cut costs they have cut service and maintenance. What a shame for an otherwise beautiful hotel. I can't believe Westin would let this happen to one of their properties.
Had a great time
me and my wife honeymooned here in may 2003. we stayed at the westin-regina resort. after reading many bad reviews right before leaving i considered changing resorts. i am glad i didnt. we were never once were bothered by time-share salespeople. the bed was incredible, we took a nap everyday just to lay in the bed. the pools were very nice and lots of food, booze and good times. we ate at le cliffe one evening and was very impressed, all though the cab ride there is a bit far it is worth it. we also went on the rhythm of the night dinner cruise and had a great time. grab a hammock by the ocean after dinner and relax. the dinner i was not impressed with was at la palapa. i had read some good reviews of the atsmoshpere and food so i made reservations for our last night in town. the service was soooooo slow. i am very easy to please but i had to serve myself practically. i got up on serval occasions to refill my new wifes wine glass and my own. the food was bland and they were out of lobster that night also. i would not recommend eating here. all in all we had a great time p.v. and all of the locals were very friendly.
Perfect Resort home-base
Stayed at Westin Regina for 8 days in early July. Received excellent service from hotel staff - front desk, housekeeping, bellboys, poolbars.
Stay away from El Palmar hotel restaurant - poor quality food and very overpriced. Only place we'd recommend dining at here is the pool bars - they make some great guacamole.
Well worth taking a taxi into downtown for shopping and dining. Best mexican food we found was at Cafe de Olla just a few blocks south of the bridge over Rio Cuale. Have the cab drop you there and walk the rest of the way to save yourself $2.
Spent several evenings on Olas Altas beach at a little bar called Cuates y Cuentes. Buckets of beer - 5 beers for $4. Nice atmosphere, great place to watch the sunset, nice staff. A few too many wandering street vendors, but most went away once we told them No thanks.
Went on the Rhythm of the Night cruise. Not really worth the $80. Boat ride was nice. Beachfront candle-lit dinner was nice. Show was pretty lame. If you do go, skip the show and just stay with your honey on the beach.
Geronimo catamaran day-cruise was well worth the money. Sylvia and her staff make it a very nice day. Saw tons of dolphins swimming alongside on the way home.
Overall, had a great time in Puerto Vallarta. We'll be back someday and it will be hard to decide on any other hotel after our stay at the Westin - beds really are heavenly!
My wife and I chose Puerto Vallarta and the Westin Regina as the site to celebrate our wedding anniversary and we couldn't have made a better choice. The Westin itself is amazing. The staff was very polite and helpful. The rooms were clean. The hotel restaurants were very good, a bit pricey, but you get what you pay for! The Marina is very close by (5 minute walk) and there are tons of restaurants in this area to choose from that are good and cheap. The pools and newly redone beach (from last years hurricane) were breathtaking! Four pools spread out throughout the property with palm trees everywhere. Pool bars and restaurants were you can swim upfor a cocktail or a bite to eat. The hotel/pool area was very quiet andrelaxing for the most part. We were not bothered at all by any timeshare people in the Westin itself. On the streets a different story. There were people from the Mayan Palace hawking you everywhere you went. Trying to get you to come to there presentation. My wife and I did attend after being given 2 free tickets to "The Rythyms of the Night" and a round of golf at The Mayan course on Nuevo Vallarta plus a free breakfast before the presentation. We already planned on doing the Rhythms of the Night and when they offered it for free we couldn't pass it up. It's an amazing boat rideup the coast to Las Caletas for a candle-light dinner on the beach and a performance done by Indian tribes after dinner. Well worth the $80.00 US we were going to pay for it. We took a bus into downtown once (a must!) and taxis the other times... Transportation is cheap ($5.00 US taxi/40c bus)and fun.. We shopped in very nice areas along the Malecon along with areas of flee markets were you can bartar for some great deals... El Panorama was spectacular for a sunset dinner high above the city... The city was very clean and the people were extremely polite. We stayed for seven nights and I have no complaints. I've been to The Islands of Hawaii on several vacations and this was my favorite trip to date. Can't wait to goback...
My wife and I just returned from a week at the Club Regina which is affiliated with the Westin and had one of the best vacations ever. This was our first trip to PV but our third year in a row to Mexico (last two years in Cabo) and will definitely return to the area and to Club Regina in Puerto Vallarta. The people could not have been nicer and the service was excellent. The Beach has been reconstructed and is great and, with several pools you have no limit of where to sit to enjoy the sun. Thre are also several shaded areas for those who want to be close to the water but out of the sun. The facility is a short walk to the Marina where we found several restaurants that were very reasonably priced ($4-5 Breakfast, $8-12 Dinner) so there is no reason to eat at the hotel. Our only bad experience was with the Mayan Palace timeshare people who are everywhere you go in this area. Our advice is to Steer Clear of the Mayan Palace at all costs. If you really want to attend a Timeshare presentation go the Club Regina where you will be treated with respect and dignity. Thanks to Miguel, Abraham, Patricia, Guillermo, Martha and Rolio for making our stay so enjoyable. We will be back soon.
Just Say Noooo!
Stayed at the Westin Regina for eight nights beginning 05/17/03. Upon check-in, the registration desks provided a letter that the Regina Club (the timeshare portion of the resort) is not owned or affliated with the Westin Hotels. The hotel only provides cleaning and food services. However, during our stay we got multiple phonecalls asking us to pick-up our welcome package from the Information Desk. Don't fall for it - it's those darn timeshare people. And how did they know my name, room number, check-in and check-out date? Why the totalllly unrelated Westin Hotel provided it of course. Also, as reflected in other reviews of this hotel, we also had incorrect charges for the minibar. We didn't even have a key to the minibar!!! Check you bill carefully.
Adequete hotel -- Great City
I just returned from a week's stay at the Westin Regina Puerto Vallarta. I read the other reviews on this site before I went there, but I went anyway, since I had one of the best vacations ever at the Westin Regina Los Cabos in January (impeccable service there). The hotel is very pretty, but the service is hit & miss. The time share people didn't bother me; I think some other reviewers are overly sensitive. The food is OK for a hotel; however the city has so many great restaurants that you really have to get out & see the city. I got some great dining reccomendations from the conceirge. Pool bar is slow & understaffed. You have to flag them down sometimes. Pool bar closes too early (6pm). The Tlaquepaque pool had a little algae problem on the pool tiles, I did notify the manager. When I arrived there was no room service menu; the hotel was fully booked & they apologized nicely & offered to read the menu to me when I called. I asked if they could photocopy a menu; they said they'd find me a menu, but didn't. The next day I called the manager & received a menu immediately. Tobacco shop staff had very poor service skills. The two sales girls were more interested in opening a can of jalepenos (for a snack, I guess) than ringing up my purchases. Puerto Vallarta is a gorgeous city with a great variety of activities. This hotel is attractive, comfortable & the palm trees around the pool are spectacular. I watched dolphins in the water from my balcony at sunset-- really a treat. The beach isn't great, but most of the beaches in PV aren't that great. Hire someone from the beach in front of the hotel to take you (via boat) to a private beach -- well worth the $$. Overall, this hotel is prettier than most & they've got those great heavenly beds. The service issues are mostly minor & could be taken care of by management if they're motivated to do so.
OK, didn't think it would be so, but I agree!!!!
I read all of these reviews before my Westin Regina PV vacation in April 2003. I didn't believe that the timeshare sales pressure could be so bad. WOW!!! I have never seen such hounding!! VERY AGRESSIVE, ALMOST RUDE, and CONSTANT!!! THEY truly DO CALL your ROOM!!! Front desk people are RUDE!!! Probably because the guests are so tired and grumpy from being followed around by timeshare hawks that they snap at the front desk. Every need or want that you called the desk for they simply said "Sir, we can't accomodate that, our hotel is full" What does THAT mean? You can't change my light bulb because your hotel is full? The real question is how does an ill run place like this stay FULL????
Terrible. What a disappointment. Dirty, old and not what a Westin resort should be. Beaches are black sand due to the hurricane and floating garbage in the water. Everyone is a "UNDERCOVER TIME SHARE AGENT" and are constantly hawking you. Front desk personnel extremely rude! Don't waste your time or vacation at this resort. Not worth it at all.!
My wife and were at the Westin Regina for one week early April 2003. First trip since we had purchased a timeshare week the year prior. We were a bit reluctant after reading some bad reviews, but they all prove wrong. We got our room as soon as we arrived, way before check-in time. We were in the Premier (pink) Tower. The room was beautifully decorated and clean, with a gorgeous view of the ocean. The bathroom was roomy with separate shower and soker tub. The food was excellent and reasonably priced, given the quality and level of service (20% discount to club members!). The staff was very, very, very helpful and polite. The beach was clean and so were the 9 pools. The short bus ride to the busy part of the hotel zone was pleasent and very inexpensive compared to the taxi ride. Plenty of good restaurants in this area of all price ranges. Same with the shopping. In summary, we had a great stay at the Westin Regina as timeshare owners and can't wait to go back. This is a top quality resort suitable for a quiet stay but, at the same time, a short bus ride from all the action.
TripAdvisor Reviews Raintree'S Club Regina Puerto Vallarta
Travel Blogs from Puerto Vallarta
Lausenviro stayed here on Jun 20, 2010 during their trip titled: Vallarta.
Our main waiter was born in Mexico but lived most of his life in LA! He came back to Puerto Vallarta as he feels it is a great and perfect place to live. He is a very family oriented individual.
The food was unsurpassed. For an appetizer, we chose their amazing giant coconut shrimp served on some mustard sauce surrounding a small bit of leek and potatoes.
Marilyn had the beef medallions and I had the pecan crusted perch.
... was really getting into those dance moves with the kids throughout the night! I've never seen any other manager get into the disco as much as she did! She had them all WORKIN' IT!
Heather*, Jenny*, Kalie*, Vanna*, and I got dressed up and went to the Ultimate Deck Party to dance and hang out. The cruise staff led everyone in learning how to wobble. SO funny!
We all met up with the others in the crew bar afterward for a quick drink before I left for bed. ...
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