L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, California, 90210, United States | 5 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 5 star hotel, located in the Westside area of Beverly Hills, is near Two Rodeo Drive, Park La Brea, Carroll & Co., and Spa 415.
Map this hotel


Photos of L'Ermitage Beverly Hills


          TravelPod Member ReviewsL'Ermitage Beverly Hills

          Reviewed by alicemsc77

          Awesome Easter Brunch

          Reviewed Mar 30, 2013
          by (7 reviews) , United States Flag of United States

          This is the only place serving brunch buffet i

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews L'Ermitage Beverly Hills

          Best hotel I've stayed in on West Coast


          Can't describe a better experience anywhere. Friendly, professional at checkin. Valet greeting kind, considerate. Rooms large, elagently decorated, well designed and quite functional. Every detail is thought out by management. Pool and spa quiet, discrete. Food and beverage outstanding. Concierge staff polite, understanding, knowledgable and accomodating to perfection. The whole package here and I travel often in major cities. Have stayed four occasions at L E'rmitage and consistent excellence at this hotel.

          One of the best hotel experiences I've had


          I have stayed at many a hotels and I have to say, L'Ermitage is one of my best hotel experiences.

          - service was superb. I had doormen running to open my cab for me (at 3 a.m.!) and run up the stairs to open the door as I entered.

          - professional greetings every time. Each time I was addressed at the front desk and when I called the front desk, they referred to me professionally by my last name.

          - bags were brought to my room on time.

          - gourmet pastries every day.

          - rooms cleaned and restocked twice a day.

          - I was greeted each time I was met in the hall by staff.

          - room were a wonderful mix of modern Asian furniture and interior design with warm lights. Beautiful vanity area, tubs were good size, and the bath products - Aveda - were therapeutic to my busy business-related days.

          - the most comfortable king-sized beds.

          - Staff was at the bar immediately if I needed to order food and drinks.


          - Drinks are so incredibly expensive.

          Attractive, Good Food, Responsive


          After years of searching for a "go-to" hotel in Los Angeles (I've tried Mondrian [Suddenly, the Hip-Hop Hotel that redefines deferred maintenance], Chateau Marmont [The food and decor makes you want to overdose on some heroin of your own], Four Seasons [boring], Viceroy [bad food, small rooms], Shutters [boring], Maison 140 [terrible service, bad bathrooms], Argyle [ugly all around]), I have finally settled on the Raffles. The service, food, electronics, and decor are all very good. The location is central. Only "cons" are (i) some of the cool gadgetry shows its age by breaking from time to time, and (ii) no real lobby scene (if you want that in your hotel).

          So good we stayed there twice!


          Stayed at this hotel in November 2003, thought it was so wonderful we cancelled our reservations elsewhere at the end of our holiday tour and returned. Arrived on a Saturday evening, facials and massages first thingon Sunday morning to get over the jetlag - really wonderful!

          Lovely rooms, helpful staff. Look forward to the next visit!

          Everyting and More


          Raffles L'Ermitage was everything we had hoped and more! Upon arriving staff could not have been more helpful but not stuffy. The hotel lobby bar area was really happening. Location was great and the rooms, although not big, gave the impression of a much larger room. Super high tech as well, one remote does it all. Would go back in a minute.

          Not impressed


          I stayed at L'Ermitage for the month of July 2003. The rooms are nice, but they are begining to show some wear. The cream colored carpeting throughout much of the hotel needs to replaced. The gym and "spa" are small and not very well equipped or maintained. Since when does a small steam room in the men's bathroom count as a spa, and there were always dirty towels strewn about the "spa."

          The service at the hotel is lousy. The hotel seemed to be severely understaffed. There was seldom anyone at the pool to take drink orders, telephone calls to room service or housekeeping would seldom be answered, would roll over to the reception and ring 20 times before anyone picked up. It would take 15-20 minutes to have luggage brought up.

          The front desk managers were rude and dismissive. When I checked in the hotel did not have the correct room category for me, so they placed me in a lesser room with a promise to change my room the next day. I packed my bags and they proceeded to move my luggage to an "upgraded" room that was literally half the size of the room I was initially placed in and overlooked a parking lot. The manager explained that this was an upgraded room because the carpets and bedspreads had been replaced and it was on an "executive floor" that was identical in every respect to a regular floor and offered no additional amenities.

          After I complained, I was moved back to my original room, and it took another two days before the hotel could move me to the room category I was initially suppossed to have. I was not offered any apology or amenity for this annoyance. Also, for $300 + per night, guests should not be offered upgrades based upon the condition of the carpeting and bedspreads.

          The food was mediocre and the service in the lobby lounge was very slow. The full service restaurant always seemed to be empty and may not have even been open.

          Despite the hotel's small size, it is not an initimate or friendly place. Even though I was there for an entire month, I was seldom greeted by name. Nor did management call to check on me or send any amenity to me during the month to let me know that they appreciate my business. When I checked out the clerk did not even inquire as to how my stay was.

          I stayed out the month because I did not want to have to send out a new absence memo at work and the hotel was around $50 less than some of the top hotels in Beverly Hills. In retrospect, I should have spent the extra $50 and stayed elsewhere. I doubt that I will return to the L'Ermitage.

          Can`t beat that experience!


          We stayed at the Raffles Beverly Hills from June 7 to June 9, 2003. Having stayed at luxury hotels all over the world, this place deserves the highest praise. From check-in to the dining experience at their asian-inspired JAAN restaurant, everything was perfect. HUGE rooms. Very helpful staff, from valet to the restaurant manager and server. Marvelous room interior, we never slept better in a hotel! Absolutely NO noise from other rooms. All nonalcoholic drinks from the wetbar were FREE (upon checkout they mentioned they are changing this policy), and my wife had the best massage treatment of her life. Very fast valet service, those boys are really up to their job. This will be our place for all future visits to LA!

          Gorgeous hotel, serious mgt problems


          I have stayed 3 times at the l'Ermitage for business staying 5 days each time, in October and November 2002. I loved everything about the hotel--brought my dogs, excellent staff, wonderful food. However, I did know someone who was employed there and soon found out the managment seriously cut the staff's wages during special credit card promotions instead of absorbing said discounts through the room rates. This was not impressive. Then I was to return on a business trip, in February 2003, and my mother became seriously ill, and was hospitalized and I had to fly home. I called the L'Ermitage 3 hours late of the cancellation policy time period and they charged me 450.00. They refused to put that amount towards a further stay. I was not impressed, to say the least. I have since been informed of a continuing high turnover of staff and based on the poor management of the hotel....too bad. It really is lovely, but there are other beautiful hotels in Beverley Hotels!

          Greatest oatmeal cookies


          After having looked through various guide books to see where we wanted to stay we opted for the L'Ermitage. During 2001-2002 we stayed on 3 different occasions usually for 2-3 nights. From the time you arrive to the time you leave you feel that you are floating. Everything that can make your stay easier is done. The large rooms with dressing area to the large emperor bed and tv allow you to relax as well as give you enough room to get ready for the night ahead. The car service is hardly used giving an effortless means to get around beverly hills (they also pick you up (try finding a taxi)). The turn down service is always innovative and consists of different things pralines, cookies, fruit, savouries from the wonderful kitchen. As for the staff you might feel intimidated at first as to the number and the way they are presented but they are very courteous and efficient. I made a couple of comments on my checking out one time and the next time I arrived the tiny details that I had mentioned had been put in place. The concierge found a wonderful hairdresser for my girlfriend. Well worth the money and now you get mileage with Lufthansa!

          Recommended in Beverly Hills


          L'Ermitage is a very well-managed hotel in Beverly Hills. The rooms are of reasonable size and beautifully furnished. Very large TV, DVD player, webTV if required, large bathroom, free soft drinks. There is a little-used rooftop pool.

          Staff are all very efficient and helpful. Concierge can generally make reservations, offer recommendations and get guests in to many local entertainments which have a restrictive door policy.

          Valet parking attendants always quick, friendly and welcoming.

          One of the best hotels in Beverly Hills.

          TripAdvisor Reviews L'Ermitage Beverly Hills

          4.50 of 5 stars Outstanding

          Travel Blogs from Beverly Hills

          Monday 24/8 - off to Beverly Hills

          A travel blog entry by strife-13 on Aug 24, 2015

          3 comments, 8 photos

          ... us through the scary parts of Brooklyn. So this time we are prepared and have the phone numbers of taxis - provided by our Beverly Hills hotel. There were rumblings during the night here at Oceanside - and it wasn't anything we ate. There is some sort of military training camp here - marines I think - and they make noises that sound like thunder. I don't know what they are doing - shooting guns - letting off bombs - something. It can ...

          Universal Studios

          A travel blog entry by chevs_abroad on Aug 10, 2015

          16 photos

          ... in Krustyland being thrown around on the Simpsons ride. More fool them! The Simpsons ride was a 3d simulator (Jonathan takes up the tail as a keen rider who tried all the rides he could) and I'm pleased to say they've sorted out all the micro synchronisation problems which used to make me feel iller on a simulator than on a real roller coaster. So the ride was great fun, all those that did it enjoyed it (particularly Florence who turned out to be a big fan of the simulator ...

          Arrived in LA

          A travel blog entry by chevs_abroad on Aug 09, 2015

          1 comment, 10 photos

          ... part of Sequoia National Park is at 7000ft!  I know there are lots of fantastic pictures taken by the intrepid explorers in the group, but they've not been uploaded yet. Here are a couple to give you a sense of the height and breathtaking views. It was an incredible way to start the day - amazing natural beauty - quite a contrast to what we would later find in LA! In the cars for 9am and our 4.5 hour drive was underway. We left Sequoia ...

          Universal Studios

          A travel blog entry by christo_w on Jul 15, 2015

          17 photos

          ... So we walked back to Springfield and got some burgers from Cletus's Chicken Shack and ate them in Moe's Tavern. While in Springfield we did The Simpson's Ride. Mum & the Girls loved the ride but Dad, not so much.
          After lunch we headed over to the Minion Area and the girls did the Despicable Me Mayhem Ride. As the day was hot we walked into Super Silly Fun Land and did the plane ride, getting a little wet on the way from all the ...

          Answering service

          A travel blog entry by novoicemail on Feb 11, 2015

          Published on Feb 6, 2015. Let us handle all your inbound and outbound calls. It's like having a professional call center under your fingertips for a fraction of the price. Our promise is the best possible service at the best price ! Please give us a call @ 844-399-9880