Historical Traveler Reviews of Raffles Hotel Singapore
Over-rated
from Ratbag
I was so looking forward to our stay here, even though it does have some negative feedback, it was a bit disappointing!
We stayed in a Personality Suite, but I'm not entirely sure how it differed from any of the other suites. It was a very pleasant room, subdivided into lounge / dining area, bedroom, dressing room and bathroom with lovely furniture and soft furnishings, which opened onto a long verandah-type walkway overlooking the gardens.
The breakfast was fantastic with a huge choice and all delicious. Having a tiffin curry for lunch is also advised, as this was a great curry buffet. The big downside is that if you stay at what is supposed to be a decent hotel, you expect the staff to know who you are (and if they can manage this in a much larger hotel then I would certainly expect them to do so here). Unfortunately as there are so many darn tourists gawping at the place and trying to get inside, that it was very off-putting for the first 3 days to have our way into the hotel barred by the doormen and polite enquiry made as to exactly how they could be of service to us. Eventually they got used to us, but it took a looong time!
The rooftop pool is open 24/7 and it's great to swim in there at 2 am all alone.
It was an experience, but probably not worth the money and if we go back to Singapore we'll try the Shangri-La, which I have heard is much better in terms of service. Raffles is also not particularly well sited if you are there to shop, althoughthe taxis are so cheap it doesn't matter that much.
Excellent Service--Lives up to Reputation
from TouringLawyer
We stayed 5 nights (in a suite fronting on the Palm Court) and were pleased with the room--5 doors from Somerset Maugham's suite, the exemplary service from the the concierge, room valet and limo service. The hotel is, fortunately, divided between a shopping and restaurant area which is a tourist destination and the traditional hotel area reserved for "residents."
One of the most helpful things the hotel offers is the ability to check-in when you arrive (most flights from the USA arrive very early in the morning). The hotel also has an excellent car service (we were picked up in an S-Class Mercedes and returned to the airport in an immense vintage Daimler).
Particularly impressive was the hotel staffs' ability to greet guests (generally by name) upon arrival and departure each time we went to the lobby.
While most of the major luxury hotel chains are represented in Singapore, this is a rare opportunity to stay in a truly, historic site. How many luxury hotels have their own museum?
Everyone should stay at raffles at least once
from A TripAdvisor Member
We recently stayed at Raffles for two nights and would recomend staying at this hotel, Ok its nearly twice the price of other 5 star hotels which I have stayed at in Singapore, but its worth it.
You cannot help but feel slightly smug as you walk past the hordes of tourists into areas they cannot enter and have a complimentry singapore sling sent to your room on arrival. Also the staff are amazing, we arrived at 9pm and my wife needed some medicne, we were told by concierge that unfortunately all chemists were closed but they would see what they could do, 10 minutes later room service arrived with the tablets and no extra charge other than the medicine.
The rooms are big, although if you wanted to be really critical, slightly dated, although this is a minor point as everything else makes up for it. The table and chairs outside your room on the verander are wonderful to sit and read at, you cannot help yourself imagining who else in history has sat and done the same. Also would recommend having afternoon tea sent to your room, as its a real treat, plus make sure you take advantage of the 24 hour check in/out policy especially if you are on a night flight.
Our only slight negative was dinner at royal china, which was partly our own fault for not checking it out first, the food is very good but we wanted something slightly more slick, the atmosphere was more canteen than restaurant.
Overall Rafffes is a truly memorable experience that everyone should experience at least once!
Real Luxury,top service,sunday brunch ,3 stars food !!!!
from oew
came i n sunday 28th,early from melbourne and got a really nice room on the verandah ,perfect service,helping to set up pc,aveda amenities,the pool is a little bit small,the spa too.
they have a sunday brunch,and i am writing a reataurant guide for Vienna and some parts of austria,and it was the best brunch for the last ten years,with everything from oysters to goose liver pate,but freshly produced pastas and special chinese dishes,especially the hors d euves and sweets were tremendiously,a real perfect sundaymorning,but you have to make reservations before,it is always booked.The Singapore Sling at the bar is terrible,i only can follow the other review here.You know once in your lifetime you have had stayed at a legend,especially if you are a hotelier,like myself.
Spectacular Raffles, Lives up to it's Reputation
from A TripAdvisor Member
I first stayed at Raffles in 2002 for five nights, since then we have been back 4 times, last year staying for Christmas and the Grand Ball at New Year. We went back in July for 8 nights and are going back again this year for Christmas and the Grand Ball at New Year. We are not corporate people on business, just holiday makers who like good hotels. I know it can seem expensive but when you compare with other hotels you do get real value for money. Yes as one other reviewer said you could have the presidential suite in the Ritz Carlton for a similar price. But if you have been to Singapore and have seen that hotel it is just another tall building with no soul and zero personality. When your relaxing round the 3rd floor pool you can see that hotel.
The food is plentiful and exquisite, the buffet in the Tiffin Room caters to all tastes. In July this year we celebrated my partners birthday with a seven course meal in the Raffles Grill Room, which took a little under 3 hours to consume! The prices are of a decent London restaurant even the bar drinks in the lobby at the writers bar are not over priced. A glass of Veuve Clicquot Champagne works out roughly around £8 depending on the exchange rate.
At Raffles you are not just paying for the luxury accommodation it's the service which is exemplary, 24 hour on call valets to cater to your evey whim. The staff are only to happy to help, we were amazed how every one new whom we were, even people we hadn't met seem to know that we were residing in the hotel.
We have been welcomed back like visiting royalty; it has become our home in Southeast Asia when we are there. Raffles is not just a hotel, it's a little bit of history, and the staff treat you with great respect whether you're a "resident" as guests are called or visitor. No matter if you only visit to see this Great White Palace, or just dine there, or are more lucky enough to stay there I assure you, you won't leave disappointed.
Singapore Sling at Raffles
from A TripAdvisor Member
We were looking forward to the legendary Singapore Sling at the Raffles. Fronting up to the Long Bar was very pleasant until we were charged $18.50 Sing for each cocktail which was basically a fruit flavoured cordial. We later found out that they are 'on tap' which explains the absence of fanfare when producing these drinks! I guess that's the price you pay for being a real tourist. I'll stick to doing my own thinf in future .
One of the Great Hotels of the World . . . but
from Stenna
Stayed at the Raffles hotel for one night in late 2003 as part of their promotion for local residents. Got upgraded five catagories to a suite in the original building with a large veranda. Definately nice - good antiquies etc and we got our monies worth at about US$300 for the night. However, the list price on this room is US$1500. Anyone paying anything close to that price would be severely disappointed. Check out the nearby Ritz Carlton, get the presidential suite for the same money and stay in absolute luxury. Then, head down to the Raffles for dinner at the Grill or (my favourite) the Tiffin room to experience the Raffles Hotel ambience. Service rivals the best available anywhere in Asia.
Afternoon tea at the Tiffin Room
from JAM_1977
We only spent a few hours at Raffles but it was enough to soak up the colonialism and culture in the centre of the garden city of Singapore. We booked afternoon tea in The Tiffin Room and the experience was wonderful. We were served by immaculately uniformed gentlemen who know the meaning of customer service. The selection of delights to eat was too much to comprehend on one visit and we would definitely recommend a visit to this treasure in the centre of Singapore.
Lives up to its Legend
from TEEVEE
A recent stay at the legendary Raffles Hotel in Singapore exceeded expectations.
You can disappear into another world there! Service is impeccable. Private 'butlers' with pagers, shoes shined while we were out shopping...nothing was left undone.
Rooms were large and still had the feel of "old style Singapore from long ago" - the grounds were beautiful. Tried 3 restaurants within the complex and all were good. Especially delightful was the Chinese restaurant. When we asked about internet service, they quickly hooked up a laptop in our room. The only problem is you'll never want to leave the grounds and then you'd miss all the great sights of Singapore!
A world of its own...
from A TripAdvisor Member
Spent only one night at the legendary Raffles Hotel in Singapore but the memory will last a lifetime.
Beautifully refurbished and restored - good sized rooms and very luxurious. Service was discreet yet exemplary - from personalised check-in (with a short history of the hotel thrown in for good measure) to check out, the staff could not have been more helpful. They even opened up the business centre to allow me internet access - and all for no charge!
Spa and pool are a little hidden away - but well worth the search.
Numerous excellent restaurants and bars on site including the historic Pool Bar.
Expensive, yes - but you really do get what you pay for. If only all hotels were like this.........