In a pretty location in Bergen

This business class hotel in Bergen boasts friendly efficient staff and is in a pretty location right on the harbour and close to the citadel.

The lobby bar lacks atmosphere and is something of a disappointment but the coffee shop restaurant is pleasant enough although the staff at breakfast display a Scandinavian reserve which is close to surly.

On the first evening of our two night stay our supper was marred a little by a band rehearsing in an adjacent nightclub - they really did need the practice...

There is a little haven on the fifth floor where free coffee and tea is available all day and this area enjoys a pleasant view across the harbour.

Like all Scandinavian hotels it is expensive mid week but we were able to take advantage of the weekend rate which made it quite affordable. Altogether we would rate our stay as above average.

Overheated in room 517

I realize it was in the middle of tourist season, but the rate was unusually high for the quality of room. We travel a lot and are used to a much higher quality for the price. The room was small with very worn furnishings etc. The temperature in the room even with the air conditioning on could not be brought down from 25-26C. We complained at the front desk 2x and was assured that the problem would be resolved. The next night was the same. I brought it to the attention of the front desk again and was assured they would repair the problem or supply another room. Needless to say nothing was done. I now feel that at this hotel " value for the money" is not part of managements vocabulary. The front staff seemed unfriendly and uncaring. We will certainly strike this hotel from our list of hotels in Bergen.

Great location in a modern business hotel

Another Radisson SAS deluxe business hotel, this one enjoys a great location in Bryggen (Bergen's old town) in the midst of the museum and shopping district. The SAS Flybussen stops here from Flesland airport, making it very convenient for travellers with luggage. The hotel is relatively new, made to fit in with the Hanseatic buildings in the neighborhood, but not of historic interest, and has all the modern conveniences one would expect. Breakfast is fine, amenities are all there. On the downside, it is a long walk from the railway station, and frankly Bryggen is altogether touristy and filled with the same fast food restaurants as the US, though I did manage to get some decent meals there. While I can recommend the hotel without reservation, I have a harder time recommending Bergen for more than one day--it's a lot like spending your vacation at Fanueil Hall Marketplace, South Street Seaport or Pier 39 in San Francisco. I appreciate the fish market, but beyond that just how many fudge shops do you need to see in one place?? It does make a good base for doing the Norway in a Nutshell tour though.

Perfect location

We've stayed twice now at the SAS Radisson Royal on the Bryggen in Bergen, Norway. We took the Coatal Voyage, Hurtigruten. Our stay at the Radisson was a day before and a day after the ship left port in Bergen. The staff were very friendly. The airport bus leaves the hotel on the hour all day long. The breakfast, included in room rate, was ample and delicious. The rooms were twin-bedded and quite adequate. Do not expect a view although there are openable windows in each room. Best of all was the location. It is right where you want to be for walking and exploring Bergen.

Excellent service

We arrived in Bergen around 9pm on the night before our wedding anniversary. We had booked the Dreggen Hotel for two nights seven months earlier by e-mail. When we turned up at the Dreggen we were told that they would be shutting for Easter and so we could only stay one night. They called another hotel on the other side of the bay and booked us in there for the following night but told us we would need to make our own way there.

Instead we went to the SAS Royal Hotel, told them what had happened and asked if they has a room for 2 nights. For only 100 NOK per night more, they booked us in and upgraded us to a business class room for 2 nights. Then, on our wedding anniversary the front desk left complimentary wine, fruit and chocolates in our room with a lovely little note.

The hotel was great, facilities superb, food excellent with a huge breakfast buffet and the staff extremely pleasant and helpful throughout our stay. The location is perfect, next to the Bryggen and close to the funicular. I suggest you stay here.

Great hotel

Very nice hotel.

Best location in town, wonderful, clean and spacious junior suite for an average rate . The view from the big window in my room was beautiful. Wonderful breakfast buffet.The staff was friendly and helpful. Was a great pleasure staying there and I would highly recommend it.

Disappointed by the Royal

The Radisson Royal has a great location, situated on the Bryggen and could be a fantastic hotel. We stayed there for 4 nights, a fortnight ago, and do not feel that it deserves its rating. It needs renovating and service training for some of the staff.

There were four of us travelling and on arrival one of the party had to go and find a porter to bring in the luggage. Our room, although it had two windows and a pleasant view of the sea, had one of the curtains hanging off the rail for three of the four days. The hair dryer in the bathroom was like the ones found in public swimming baths and quite useless for styling hair.

Several tour companies use it just for overnight stays and so one morning we ate our breakfast, balancing it on a low bar table because the dining room for breakfast was full. However the food at the hotel is good and the restaurant staff are very pleasant. One of the female staff on reception told us she was unable to call a cab to come 15 minutes later as the call had to be made for immediate pickup or more than 15 minutes- i ask you!!!

With a fabulous location like this, it would pay Radisson to really spend some money on this hotel. It it were refurbished, I would go back

Review of SAS Royal Hotel

We stayed at the SAS Royal Hotel in Bergen , Norway for 2 nights. THe room was large with twin beds, clean, nice furniture, full bath, mini-bar, and hair-dryer, and coffee/teamaker. The breakfast buffet was outstanding. Service all around was excellent! Bus from airport stops directly in front of hotel, so very convenient. Great place---would go back.

Give this one a miss

We pre booked 2 nights at this hotel which promises a waterfront hotel tatefully blending the tradtional with modern luxuary and service.

The hotel has what on the face of it looks to have a great location right at the end of the famous Bryggen. On arrival what we found was a modern chain hotel one block back from the waterfront (yes the hotels English style pub was on the waterfront). Having travelled in Norway and got used to light bright rooms this could not be further from what we got at this hotel a small little dark room with only a half size window 2 other bedrooms face you across a gap of about 10 foot, dark furniture. This was not the blending of the modern with tradition it was simply a case of using a historic frontage to hide this plain and shabby hotel.

The beds where broken the furntuire sctrached and damaged and there was mold growing all over the bathroom sealant. We complianed to the front desk and was told all the rooms where the same so there was not point looking at any other they did eventually agree to send some to check the beds who on arrival found that 3 of the legs where broken and tried to tighten them to help things.

The recption staff where unhelpful and disinterested to the extent that we wrote a note to the duty manager listing our complaints and when we checked in the morning to see why we had not heard from him where told that the front desk staff had not passed it on. Even throught we had prepaid for the 2nd night aprrox $150 we decided to checkout and find a different hotel. To add insult to injury the radisson SAS chain has information sheets in the rooms whth the GEO name and photo on promeisng 100% satisfaction. it basically says if you have a problem and the hotel is unable to resolve it the stay is free well this just appears to be markerting as at this hotel that promise is entpy and not honoured.