Average

Stayed four nights at the Radisson SAS Palais in September. Hotel is nicely situated across from StadtPark and a few minutes away from train station and walking distance to other city attractions. Room was clean and nicely decorated but was uncomfortably small even for two people. We were on the fourth floor and did not have a good view, so we had to keep drapes closed. Breakfast was not included in our rates and saw price was quite steep, but there is no shortage of cafes to go to anyway.

Staff was quite helpful and were able to assist us with our requests.

Will probably check other hotels next time just because of the size of the rooms.

Very nice, good location on the Ring

Stayed at the Radisson-SAS on the Ringstrasse in September, 2004, for 3 nights. Good rate through Expedia.com special offer. You're steps away from the tram and 5 minute walk to the U-Bahn. Hotel is very well appointed, friendly staff. Breakfast was not included in my rate, and after having ascertained the price (23.50 Euros) I decided to explore the Vienese cafes which worked out quite nicely and much less expensive. Room was small, but modern, quiet, well appointed and the A/C worked great. I had a non-smoking room but the room was on the same floor as some conference rooms and the smoke from these conference rooms fogged up the hallway. Surprisingly, though, the room stayed free of the smell. Would recommend but only at a good rate (I paid appx. 150 USD/night during the high season)

Rather disappointing

My husband and I stayed here for 3 nights in August. I've stayed in many top quality hotels in Europe, but overall I found this hotel rather disappointing for its category. Room and bathroom both rather small. Front desk too busy and staff not very interested - so without queuing for ages you had no hope of getting any info or advice. Breakfast buffet expensive (but that is the case with all these type of hotels) but in this case the breakfast room was overcrowded and waiters/waitresses seem to be students or trainees with not much clue - slopping coffee around and not refilling the various food supplies so that one had to ask for basic stuff like milk and orange juice because they had forgotten to top it up. All in all we loved Vienna but not this hotel so will stay somewhere else next time

European Charm - Excellent Service

We stayed at the Radisson SAS Palais in Vienna the first week of July 2004. Having stayed in various classes of hotels throughout Europe, we enjoyed the Palais' combination of consistent service and European charm. The staff was very professional, cordial and willing to accommodate. Our room was clean, attractive and adequately supplied with toiletries and linens. The facilities and services were above average as well. The Palais is conveniently located within walking distance of most attractions, including shopping and restaurants. In fact, subsequent to our stay in Vienna, we stayed in the Radisson SAS Beké in Budapest. Based on comparison and our personal experience at each hotel, we would definitely stay at the Radisson SAS PALAIS again.

Nice Hotel

Stayed here for three nights in mid April. Good location and nice lobby area. Rooms were on the small side. Food was average and staff could be more helpful. Quite often nobody at front desk. Door man pushed hotel taxi when the local taxis adjacent to the hotel were much better value. Problems with rate and had to show internet printout to secure. Had a quick glance at the neighbouring hotels and it did seem to compete well with these. Maybe the Westin a few doors closer the main centre has an edge on it.

A refined Hotel in the splendour of Vienna

I stauyed at this hotel last week, and the setting, food quality and room were of excellent quality. I was really impressed by the attitude of staff - helpful and polite. Breakfast was superb as was dinner especially good for vegetarians. This is one of the better Radisson Hotels that I have stayed in, and I would recommend it very highly. A satisfied customer who enjoyed the hospitality that was given.

Excellent Service

I had an experince of staying in 5 stars hotels in many countries starting from Japan ending by Italy, As a quality engineer I should say that I got more than I was expected services in this hotel.

Average City Centre Hotel

Having stayed in many Radisson hotels throughout the world I found this one to be a very average city centre hotel. It is conveniently located on the Ringstrasse for easy access to the old town but the hotel itself failed to live up to expectations. It also had the unique touch of charging 10 euros for the use of its very small gym!

A Gem

One of the best hotels in the world. Everyone was wonderfully accomodating. Everything you want in a palace and much more. What a magnificent place.

Perfect choice to stay in Vienna

Perfect chioce for elegant stay in Vienna - nice hotel, excellent hospitality, first class location - in total: spirit of old Vienna with modern touch