The Lodge at Santa Fe
How has this hotel rated in the past?
TravelPod Member ReviewsThe Lodge at Santa Fe
This place needs some work on the beds, the bedding and the hot tub. Intermittent Internet connectivity was very frustrating
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
The first night we were here, there was a SCREAMING baby next door who woke us up every two hours. When we asked the front desk clerk if, in the event the people next door were not checking out that day, we could have another room, she immediately moved us. She found a room that was available right away so we could move before heading out for the day, and upgraded us to a higher priced room since it was ready. The rooms are extremely nice and comfortable.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews The Lodge at Santa Fe
Very comfortable hotel at a fair price. Staff was helpful, rooms were nice - newly renovated. Pool area was also nice - very spacious. Good place for a weekend getaway. Would recommend this property if you don't mind the distance from the plaza.
Ok stay at the Radisson
The room we initially were checked into had water damage from the shower, was dripping through the ceiling, so we asked for another room. The second room was on the 2nd floor and was much nicer, very comfortable and had a great view of the mountain range. The pool & hottub were nice. It is located far enough away from the Plaza to have to take a car in to town, or the hotel has a shuttle bus that runs each hour, so the location didn't feel inconvenient at all. We were a bit surprised by the cost of the Sunday buffet. Our breakfast for 2 was $27, and we didn't feel like we had eaten enough food to justify the price! Would have been less expensive to order room service. The dining room has some very nice views towards the mountains, and service was good. It was a comfortable stay, but next time, I'll look for something closer to the Plaza.
We won a Skyauction auction to this Radisson, and got a good deal. When we got there (which wasn't easy to do, as others have noted), we found out why; it is undergoing pretty major renovations.
The room, though on the small side, was nicely decorated in Santa Fe style. Maid service was bad (they left dirty glasses in the room and provided no cups for the in-room coffee). Also old room service trays sat in the halls for a long time. Windows and carpets were dirty, etc.
We were just glad not to have spent a lot of money there. A better place to stay would have been any of the hotels right around the Plaza, but they are also quite expensive. Santa Fe is a nice place to visit, but don't plan on seeing much on Mondays as we found that museums, etc. are closed that day.
This place has nothing to recommend it. It's far away from the heart of Santa Fe--and not easy to find. Our room was run down and the service was poor. The grounds were filled with strings to mark future garden planting. The strings weren't visible and one of the people in our party tripped and fell over one, injuring herself. Medics had to be called, but the motel personnel were hardly responsive. No apologies were given and no amends made. Abominable.
This place was so bad that I resolved afterwards to avoid all Radisson properties.
Decent Hotel, But Don't Believe the Hype
Beware what you read about this hotel from its website or from travel agency web sites. This is an average hotel with some problems and some neat quirks. It is nowhere near the city plaza.
First Issue: Most web sites list this hotel as being near the city's plaza center (which is where anything worth seeing is located). It's not. In fact, it's a good couple of miles away. It's in a really irrelevant location, next to a highway entrance. It is on a hill, so there is a nice view, if your room happens to have a view. But if you want to get downtown, walking is not an option. Rent a car, or take the hotel's shuttle bus.
Second Issue: If your room is on the bottom floor (as mine was) you will hear everything from the room above you. Reminds me of a motel, not a hotel.
Now for the rest of the review: The hotel does a good job of displaying a "Santa Fe" feel - the rooms are decorated in a deep Southwestern theme, although it feels very fake. But good effort, and a neat touch. The maid service is acceptable, and the rooms are clean.
Although the location is not near the plaza, the location is good for some things. Unlike everything in the plaza, it is easy to find. It is also next to a main highway, so you have no trouble leaving the area to go gambling or move on with your trip.
Overall, this is an average hotel. I thought I paid too much, and I was really disappointed by how far away it is from the plaza area. On the other hand, it might be a good compromise - most downtown plaza hotels run well over $150 a night, whereas the Radisson cost me about $90 a night. That's more expensive than staying on the city's outskirts on Cerillos Road, but an acceptable price for being close to (but nowhere within walking distance of) the plaza area.
If you have a car, you might as well save some money and stay on Cerillos Road and drive into the plaza each day. If you have no car, pay up and stay in a plaza hotel right downtown. I guess that means the Radisson makes little sense as an option, but it's not a bad place.
Just a Basic Motel
This is a very difficult hotel to find if you are driving at night and the guide book says it is in downtown Santa Fe. We had to enter some hotel in the city to ask where it was and he gave us a map, after driving about an hour through strange roads, we finally found the hotel, realizing that it was atop a mountain and near a freeway which we had missed. The hotel is a blend of ancient Zuni architecture and Spanish Mission style, inside the service is rather lackluster, considering that it was empty and a 4 star hotel. Not even a "good night" from the immature lady at the desk. The rooms were clean, spacious and with enough room, decorated again by Indian motifs, the drawback is that one has to "drive" around like a visitor at a Motel 6 to find their room instead of centralized parking which is more related to an upscale hotel. They throw you out at around 11 am which is ridiculous considering we had just arrived at 1 am. Great view of the cemetary with white crosses, I think it is a military one. Drawbacks are very expensive for basic service, even mediocre, location is too distant from downtown Santa Fe so if you don't have a car, you are screwed. Just a basic mountain motel in my opinion.
Bad location- too far from the Plaza
The Radisson is a four star hotel with unbeatable service, atmosphere and food. It's one drawback is that it is located a few miles from the plaza between a suburban neighborhood and the highway. There are many hotels that have similar prices and are within walking distance of the plaza. I would strongly recommend that visitors to Sante Fe select a hotel that is more conveniently located.
Newly Rennovated: Building & Staff
This hotel was above all expectatons. When I researched this hotel on www.tripadvisor.com I received a lot of negative feedback from the consumer reviews. Even the reviews on travelocity were less than promising. There was only one good reveiw and that was from a travler who had used Priceline. She mentioned that the hotel was undergoing rennovations at that time. So when I arrived at the Radisson I knew to ask for a newly rennovated room. Good thing for me, all of the rooms were completely rennovated. The downside is that the pool and whirlpool were closed while I was there (December 2003). Considering the high was only in the upper 50s I figured I wouldn't do much swimming anyway. (The pool is outdoor only.) The decor was was great. The bathroom was regal. And the view of the mountains was exceptional. There's even a woman that will perform messages in your room at your request. This hotel exceeded all of my negative vibes... Above all, the customer service here is extremely kind from everyone that I had interactions with. They answered all of my questions and helped me with all of my request with a "can do" attitude as well as a smile.
My husband & I stayed here also in July 2003. I stayed here because I did a Priceline bid. When I read reader reviews I was worried. But I had no complaints when I got there. The staff was friendly and responded quickly to our needs, check in was quick, and the room was clean and done in a very southwestern motif. They are renovating so I wonder if the former reviewer stayed in an older room. It was quiet too, and our room overlooked the pool!
Does not deserve 3 stars at all
The hotel definitely did NOT deserve a 3 star rating. It was filthy, fixtures were broken, paint was peeling in the bathroom, there were hairs in our sheets. Everything was old and ugly and in dire need of repair or renovation. The hotel corridors smelled like smoke. The room was not ready when we arrived. The restaurant/ breakfast was pitiful: bad quality and small selection of food and expensive. We couldn't eat anywhere else, because the hotel was in the middle of nowhere and we just had missed the shuttle and would have had to wait another hour for the next one.Only the staff was nice and professional and was trying to make the best of this hotel in need of major reparations and investments.Very disappointing stay.
TripAdvisor Reviews The Lodge at Santa Fe
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