Crowne Plaza Hotel St. Louis Downtown
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TravelPod Member ReviewsCrowne Plaza Hotel St. Louis Downtown Saint Louis
Very nice hotel close to the arch, stadiums and many other attractions.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
I loved the hotel - the staff are so bubbly and friendly we had a laugh with them
And the view from the window was brilliant right on to the gateway arch and the Mississippi
The room was nice and spacious, big beds and lovely soft pillows
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Crowne Plaza Hotel St. Louis Downtown Saint Louis
Great location for sporting events
Stayed here with my 8 year old son Dec 4-6 to see Rams game. Took Metrolink from the airport, and the hotel was a 10 minute walk from 8th and Pine stop. Hotel is 10 minute walk from Edward Jones Dome and Busch stadium. Had a room with a knockout view of the arch. Room was pleasant, quite large with 2 double beds. Bathroom was small but adequate. Hotel had everything you need. If you're looking for a first class romantic hotel, Adams Mark next door fits the bill. If you're looking for budget accommodations in a good serviceable location, this will work.
Hard to beat this hotel
We stayed there on a Sunday night after a Rams game. The Hotel had rooms available at 8:00 Sunday morning, so we were able to check-in well before the stated check-in time. Staff was friendly and fast with check-in. Parking was only $10 with in and out privledges which was great compared to the $20+ for parking nearby during a Rams game. The hotel is located downtown close to Busch Stadium, Edward Jones Dome, the Arch and Lacledes Landing. The building, not too long ago, used to be apartments I think so Radisson recently finished refurbishing the entire building. They did a very impressive job with an older building. Our room appeared to be new furnishings, carpet, bathroom fixtures and marble sink. For the price, well less than $50 on Priceline.com, this was an excellent hotel. Definetly not the quality and class of the Adams Mark, which is right next door, but if you are attending an event in the downtown area and want to be near everything without spending alot of money, you can't beat the Radisson.
No parking needed? Stay here!
Hotel is nice enough. We got a king bed/non-smoking on the 7th floor. Our room was down a short secondary corridor that had doors to our room (704) and one other. It appeared that they had taken a suite and chopped it into these two rooms.
The door to our room opened into a little hallway type area that wasn't large enough for any furniture but did have a nice big mirror. The room itself was cramped--furniture was entirely too big for the room, and because of the layout of the outlets, the furniture was only able to be arranged oddly. All the furniture except the bed appeared to have just been put in the room...everything was pulled out from the wall and at weird angles. On the plus side, all the furniture appeared to be brand new or close to it. The mattress still had tags on it. Some parts of the room appeared to be not quite done--carpet near the floor a/c unit was not trimmed, and an area by the closet didn't have the baseboard style carpet trim. Speaking of the a/c--it was pretty pitiful. Good thing it wasn't hot because trying to get the thing to do more than sigh at you was fruitless.
The bathroom had been redone, but it needs additional help. Beautiful countertop, nice wallpaper, new shower curtain. However the tile walls/floor/bathroom surround really need help.
Internet access is available at $9.95/24 hour period. Room had hair dryer, coffee pot, iron and board, many hangers. Ice machines on every other floor--ours had one thank goodness. Workout room appeared to be clean, only had a few machines and we didn't give them a try. Restaurant was nice, reasonably priced, and staff was superb (we had dessert there Sunday night). Actually all the staff we had contact with were very friendly and helpful. Had to call for towels two nights and they were brought to the room promptly and with a smile.
Now. The MAJOR down side to this hotel: the parking. First, they charge $10/day with in and out. Not too bad until you realize that on weekends it's cheaper to pay the regular rate instead (which we didn't realize until too late). Second, you are in an underground maze that is difficult to navigate at best. It extends the entire city block and is several layers deep, services two apartment buildings as well. By the third day we had sort of figured it out. Aside from that, the door into the hotel from the parking lot requires one to walk past the hotel dumpster. Dear Lord. It's AWFUL. It smells like they keep dead bodies in there. What's worse is the smell continues on into the entrance that guests are supposed to use. The floor in this entrance was always covered with nasty black smudges too. Because of the parking, we will not go back to this hotel. It was that bad.
Never stay here
We stayed at the Radisson in Downtown St. Louis for two nights in August 2004. The hotel is terrible. The walls between the rooms are so thin that you hear the entire conversation of someone in the next room. The shower was filled with mold and the toilets were not cleaned. We woke up and found bugs in our room. The elevators are old and you wait forever to get one. We will never stay at a Radisson again.
No Security, Service--Stay Away
My family and I stayed at the Radisson for 3 nights in July. It was horrible. There was a convention that the hotel allowed to get out of control. There was heavy drinking, cursing and partying in the halls until 5:00 A.M. My family and I got zero sleep. One night I was awakened at 2:00 A.M. by 3 men outside my door threatening to come into my room. I called the front desk and was informed that there was a convention going on. Security never came. It was frightening. The service was slow--breakfast off the menu took 1 hour and a half. Toliets backed up. Hand towels were left and no bath towels. Smoking on nonsmoking floors and the elevators was allowed. Air Conditioners did not work properly. No valet parking and no security in parking garage. I have contacted Radisson and this behavior appears to be acceptable to them--"remember it was a convention." The poor service was bad enough; however, the lack of security is inexcusable. Beware if you are not part of "the convention" because you have no rights, service or security at the Radisson St. Louis.
This was a baseball outing with my sister and her husband myself and my husband. The hotel was within walking distance of the stadium as are most of the downtown hotels. The renovations I guess are complete but the check-in part of the lobby is still a little dull. Our room was large and completely re-done all new linens etc my sisters room was smaller but still new. The pool on the roof with a view of the arch is really nice. The staff at this hotel was FABULOUS everyone went out of their way to make sure we had a great time, where to go to eat, entertainment etc. I found the whole city to be friendly.
WONDERFUL CONVENTION HOTEL
The Radisson Hotel in downtown St. Louis has a restaurant view of the arch that is fantastic not to mention the delicious food served there and in the convention rooms. Bellhops went the second mile to make sure of our safety in the parking lot.Their method of temperature control for the comfort of all guests was an asset.
Great View but Way too Many Problems
My fiancee and I stayed in the Radisson in downtown St. Louis during June 2003 to go to a few baseball games and see the sights of the town. The hotel was very reasonably priced ($70 per night) and was in a great location, near everything in downtown and close to the light rail. We loved the view we had, as our room on the 20th floor overlooked the Arch and the Mississippi River. Plus, the hotel staff was very good about suggesting things we could do in St. Louis and how to get to various places in St. Louis. However, we were very disappointed by everything else during our time at the Radisson. Some of the minor problems (which normally wouldn't be problems unless if it was for the major problems) included not getting a copy of the morning paper like they promised, the limited number of channels on the TV (we had about 12 channels), the remote control to the TV in the living room area not working (they did correct this problem after we called down to the front) and one of the fixtures in the bathroom falling down after we took a shower and were cleaning off the mirror.
However, it was the major (and pretty much unacceptable) problems that really bothered us. First, the hotel staff never put enough towels in the bathroom anytime they cleaned the room. We came back from a baseball game one afternoon and discovered that we only had one hand towel and one wash cloth. Needless to say, it was very difficult for me to take a shower after the game. We also discovered that the ice machine on our floor and the two floors above and below didn't work. When I called down to the front desk about where a working ice machine was, I was told that none of them worked and housekeeping would bring up ice to my room. While that got me the ice that I desired, wouldn't it have been better to have working ice machines? And finally, the hallways smelled like DAMP DOG. Since there was no dog to be found, that meant mildew. It was very nasty in the hallways. We did not notice it in the room, but still not the way you want to walk out of your room to get to the elevators.
Overall, I know that the Radisson was undergoing changes, but I felt that they should have done a better job of keeping up their place. I've been to many cheaper motels that had none of the problems of this hotel. While I had a good time in St. Louis, my fiancee and I have agree never go to a Radisson again after this experience.
Great Experience Time and Time Again!!
I stayed at this hotel a handful of times in 2003. We went as a family, a couple and I even brought a Girl Scout troop down. Each time was a great experience and brought me back again. I would recommend this hotel to anyone, anytime! Our last stay was on the 4th of July and even the "busy time" of the city didn't frazzle the staff. Everyone was very kind and helpful. We will be back next summer!
Do not stay at this hotel
This has been the worst hotel experience I have ever endured. The hotel was reasonably priced considering the condition the hotel was in. I am sure Radisson understands this and that is why I saw signs about an impending renovation during my stay. Then the billing problems began. I booked the room through expedia for $173.24 on my credit card. Then a charge of $137.74 appeared on my debit card. I did pay $16.00 for parking on my debit card but that was it. My bank disputed the $137.74 charge and it was put back into my account. Then my bank called me and said they are now disputing the $137.74! Now they are saying that I claim that I cancelled the room with hotels. I didn't make this reservation with hotels.com!Once again, do not stay here. You will be dealing with problems four months later. Also, there is not much to do in downtown St Louis other than the Cardinals anyway.
TripAdvisor Reviews Crowne Plaza Hotel St. Louis Downtown Saint Louis
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