Crowne Plaza Hotel Kansas City Downtown
How has this hotel rated in the past?
- Swimming pool
- Free High-Speed Internet
- Room service
- Wheelchair accessibility
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TravelPod Member ReviewsCrowne Plaza Hotel Kansas City Downtown
My stay at the Crowne Plaza was very good. The newly renovated rooms were huge and so comfortable. This hotel is really conveniently located, close to everything. My only complaint is that the heat/aircon fans are very loud and did wake me from time to time when they cycled on or off.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Crowne Plaza Hotel Kansas City Downtown
None of the problems noted in other reviews
I got this hotel on Priceline for a Fri/Sa night totalling out at $101 after all taxes and fees. It was then that I started reading about it here on TripAdvisor, and I must say was not expecting a good stay.
The room was large enough, furniture and bedding looked very new, and everything was in working order.
The front desk was extremely helpful and friendly when I had questions about KC on two different occaisions. The staff seems a little overworked at busy times - 4pm+ and at checkout times. The hotel is quite large with 29 or 30 floors, I was on 27.
Perhaps the only thing I noticed as I tried to find all of the problems listed in the other reviews was that the choice of a light colored carpet led it to appear more worn than its age. I had two great nights' sleep.
Get a suite
I booked a hotel room at the Radisson on priceline.com and got a good deal. Before checking into the hotel I read some reviews and was concerned. I have to admit that when I first checked in I was very disappoined with the room. The carpet had stains and the bathroom shower had mildew on the cocking. It needed to be recocked. Anyway, to make a long story short, I complained and we got our room upgraded to a suite. The suite was awesome!! The bed rocked. It was a select comfort adjustable bed and the best part was that the shower didn't have any mildew, it had been recently recocked. When I upgraded my room they told me that there would be no extra charge. However, in the morning they tried to re-charge me. I would advise other people to be careful and make sure that if they get an upgrade and the deskman tells them that there will be no charge, that they don't get re-charged. All in all, I would say that the regular rooms are about a 2 and the suite is a 4. If you stay at this hotel...GET A SUITE!!!!
Nice place for a 4 star but this is not one!
We stayed 4 nights Aug.9th thru the 13th. Got to the hotel to check in and it looked very nice, lobby, resturant, and lounge but after leaving lobby this place is a dump. The parking garage entrance that lets you in was broke most of the time, the elevators seem unsafe they stop at random floors and when they open you might have a 12 inch step up or down out of elevator. Entered room it was very dim and dreary, dated, and dinky! I have stayed in motel 6's that have bigger rooms than this was. The bathroom was so small it was hard for one person to fit plus it was old, stained, wall paper peeling etc... Then it came time for bed, the beds were like oversize twins they did not seem to be full size, they were so old, flat and uncomfortable I moved to the floor, The maid service could not speak english and did not understand to clean room or leave you alone. When they did clean it was so so and did not throw out bags of trash. The air cond. system was terrible too, even though the room was sooo small it would never cool down good enough to shut off, ran all the time and was noisey. Then the last thing was one night it was storming so we called room service, the guy did not speak real good english but said it would be up in about 30 minutes, after one hour I called them back and they said, oh yeah what room are you in? I told them and they said they wrote the wrong room number done but we have your order right here and will bring it right up they did give us 50% off but the food was cold and nasty. I would have rather had good hot food at the regular price. The veiw was nice and the 8 block walk to eat a filet at the Hereford House was well worth it! but this place needs a major renovation to say the least!
Exceeded my expectations
I was really impressed. I stayed in their King suite and they exceeded my expectations regarding the size of the room and the amenities. I enjoyed the Comfort Select bed and really enjoyed my time there. The gift shop is below average. Breakfast was a little pricey.
If you are paying $45 it's fine
This hotel is showing it's age...
1) The common areas are run down and dingy
2) The rooms are just run down and need to be updated. The first time we stayed there there were spots on the sheets and there was no remote control in the room, that was just the start! The second time (we got unlucky on Priceline!) the mirror on the closet door was broken, there were small blood stains on our pillow, the internet box was missing it's cord and was hard to fix, there were flies buzzing around the lobby, our room was next door to the weight room (which they do not lock) Not a problem if there are not 15-year olds slamming down the weight stacks until 2 a.m. and starting agin at 10 a.m.!! The hotel couldn't seem to fiure out how to remedy this
3) Downtown Kansas City does not have a ton of bars and restaurants, so plan on having a car. The hotel also has NO nightlife what so ever.
Just an FYI both times we were there (once last year, once this year) the hotel was hosting large youth (teenage) conferences.
Summary: If you are looking for a cheap place to sleep and that is it, this hotel gets the job done. The bathrooms aren't great, but not awful. We would avoid this hotel in the future! We have gotten this room for as low as $40 a night on Priceline.
Ok for the Price
Went to KC for a mini vacation, Didn't want to spend a whole lot of money on a hotel, so went to Priceline. Got a great deal. The receptionist at the front desk when we checked in couldn't have been nicer. When we got in the elevator to go to our room, we noticed that it liked to skip floors even though someone had pushed the button. The carpet was stained. We go to our room on the 22nd floor and housekeeping was still cleaning. It was 7 o'clock on a Friday night, you would think that they'd be done by now. Our room was clean, except for the stained carpets. The room was warm though and we had no washcloths. We tried to call the front desk and the phone wasn't programmed, so my fiance had to go down to the desk. They said they would send someone right up to fix the A/C and bring towels. They both came within 15 minutes, but they had to replace the A/C in our room. I don't know if they just pulled it from another room, but it was loud and clanked on and off throughout the night. The beds were great though. They had the new sleep number beds that you hear about on tv. They were very comfortable. So all in all, if you see a great deal, take it, but don't pay full price for this place!
July '05--Motel 8 is better
I stayed here and the service was horrible. Check in was at 3pm and NO rooms were ready. After waiting to my room it just got worse. I stayed on the 10th floor and it had a very rank smell. The pop machines did not work on my floor and they only put them on even numbered floors. I tried floors 8,6 and 4 and they did not work either. The room had trash in the trash can, 2 screws on the floor where somebody was a 2 X 4 to the base of the wall and a dead bug on the floor. I THOUGHT THE PREVIOUS PEOPLE WERE JUST BEING SNOBBY and paid no attention to their reviews. I was wrong and wished i had paid the extra $15 on price line and got 5 star hotel.
Very bad hotel -- yuck
We booked this hotel through priceline. We checked into the Radisson Hotel, formerly known as the Doubletree Hotel. We were assured we had one of the nicest rooms they had to offer. This room was a dump! There were stains on the carpet, the beds were small and hard as a rock. The beds had old dingy stained comforters on them, the bathroom was tiny and the closet door was broken. I am not one of those people accustomed to a five star hotel. I just ask for a nice, clean room to sleep in. My friend and I checked out of the hotel within thirty minutes and found a great room at the Pear Tree Inn. I would not recommend the Radisson in Kansas City to anyone.
Loved the new Radisson
I travel a lot for buisness and I must say that I don't always choose a hotel because it is a 5 star experience but because of the people and location. I have stayed with this hotel when it was the Doubletree and since the change over to Radisson and it is the only place I will stay in Kansas City. The rooms arn't the Ritz but they are comfortable and affordable and what makes this property are the people they are always helpfull and remember my name during my return visits that say to me that I am more than a dollar sign to them.....
Better choices are in the area
Showing its age and badly needing a refurbishing the recently aquired Radison Hotel Downtown Kansas City simply does not compare with other Hotels in the area. Pluses were a competent front desk staff and $6 a night parking in their garage. But in comparing this Hotel to others in the area would recommend it only at a deeply discounted price through Priceline. Simply not a 4-Star Hotel.
TripAdvisor Reviews Crowne Plaza Hotel Kansas City Downtown
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