Hyatt Santa Barbara
How has this hotel rated in the past?
Historical Traveler Reviews Hyatt Santa Barbara
Great beach front location, large room but a bit of a smell
We booked this hotel for one night because of the great oceanfront location. It has an ideal location on the beach. The staff is friendly and very prompt to respond. The towels were out in the pool area and they immediately brought more out. We went inside to order drinks to take to the pool area and they sent a waiter out. The nighttime manager was helpful with restaurant recommendations. The day room manager was very friendly as well. The room itself was nice, clean, and large. The only problem that it smelled (the hallways and our room) of a sewer type smell. Not pleasant and my nose never got used to it. I probably wouldn't stay there again for this reason.
Radisson was Spectacular!
Service was good. The room service was prompt and delicious. Location is superb. The view from our room was of the ocean and the breeze was pleasant. To be improved was the air-conditioning units within the room (poor controls). Other than that small glitch the rooms were excellent.
Loved the Radisson!
My daughter and I stayed at the Santa Barbara Radisson over Memorial day weekend. I had reserved an ocean view room, but when we went to look at it, the view was obscured.
I asked the bellman to call the front desk and see if another room was available. They immediately assigned us another room. When we saw it, we were thrilled! It was huge with incredible ocean views! The staff were all extremely pleasant and accomodating and the grounds were beautiful.
The location is top notch - down the street from the zoo and across the street from East Beach - one of the nicest beaches in Santa Barbara. We were so pleased, we're returning this month!
What a huge dissapointment
Just spent a weekend at the Radison and my husband and I could not have been more dissapointed. Our experience of this property is that it is run-down, poorly managed & generally in need of some serious remodeling.
Upon check in we were given an "ocean-view" room which was a room overlooking busy Cabrillo Blvd. (the ocean is across the blvd. as is true with all the Santa Barbara hotels we saw). The room was noisey and you could hardly see the ocean. We asked to be moved to a quieter room and were moved to a room behind the main building with a view of - I kid you not - a roof of the building next door! My husband and I actually had to laugh as it was that bad!
The restaurant was o.k. but VERY poor service. Even at the breakfast buffet we could not get ANY service and were forced to get our own water, utensils and condiments. We listened to the manager admonish the staff within earshot every time we attended the restaurant. (apparently they weren't listening). The front desk was staffed by college students and it must have been training week for them because we witnessed them gossiping/complaing about guests while we were in the lobby and were forced to wait until they were finished with their gab session before helping us. Very UNprofessional.
Location is quite a distance from State Street so be prepared to walk or wait for a the shuttle/take a cab.
Pool, jacuzzi were unremarkable. Gift shop seemed like it was on its last leg. I kept getting the feeling this place would be out of business within the next couple of months. And that is not necessarily a bad thing.
If you're looking for a romantic getaway I would suggest you try someplace else. If you're looking for a hotel where you feel pampered and taken care of I suggest you try someplace else. I really can't find much good to say about this place.
Heavenly Location for a Beautiful Hotel
I loved this hotel. It is in a gorgeous location overlooking East Beach near the heart of elegant downtown Santa Barbara. I stayed in a really cute "studio" room that was actually quite comfortable and very cozy, perfect for a couple. The decor was adobe tiles in the bathroom and nice bedding, clean carpets and sweet window furnishings. I loved the classy chairs and small antique-like tables in the room as well. My bed was comfortable and the room did not overlook the ocean. The hotel itself is one of the nicest looking on the strip, Mediterranean style roof and lush grounds abound. I loved my breakfast in the attractive breakfast Cantina the next morning. The food was very fresh and tasty and the service impeccable. I would recommend this gem to a couple on their romantic get-a-way or honeymoon; a little pricey, but what a find!!!!
Will not go back!
I booked on Hotwire and thought I was getting two beds. When I arrived I discovered only one bed was reserved. The front desk said there were no other rooms but I could stay at there "sister" hotel down the street. They said it would be $45.00 a night cheaper. That helped to ease the pain and thought that would be a good compromise, so I agreed.
It wasn't worth it staying so far from the main Hotel. Well I talked to 3 different people after I returned home to try to get my refund. Bob in accounting said he would issue me a refund. I waited a month and never received it. I called back and now they said they are not going to refund it. Hotwire was also no help. I will never stay at a Radisson again.
Nice, But Not Great
While this hotel certainly is nice for a Radisson, I feel that the previous reviews on this board overstate things somewhat.
The hotel was clean, and the room was fine. The location is directly accross from East Beach, but a long walk to State Street/Downtown.
The restaurant/bar facilities did not look very inviting. The pool was modest, but nice.
Basically, it's an OK place. If you go in expecting Radisson quality, you will probably be very pleased. If you go expecting 5* or excellent, as some reviews state, you will probably be disappointed. It's not a Four Seasons, nor a Marriott for that matter.
We got a great internet rate of $95, so we were happy. If it had been more money, I would have preferred something a little closer to town, like the Doubletree.
Above-average ocean front lodging
If you get one of the recently renovated rooms, you'll enjoy your stay here. Our room had a large balcony overlooking the beach and ocean.
There was plenty of on-site parking at no extra charge.
The hotel has a small but clean pool outside that is also equipped with a separate jacuzzi. The restaurant serves simple but very good meals.
Overall, the hotel is in decent shape and the staff is friendly and helpful.
The older rooms that had not been renovated appeared tired, and the hallways had a musty/moldy smell to them. I can't comment on the inside of those rooms other than my first impressions after passing some open doors when maids were servicing them.
We paid $275/night, which included the $29/day room tax. At this price, we felt the room was a good deal considering Santa Barbara is pricey to begin with. I would stay here again.
Currently being renovated...
This is quite a nice hotel if you get one of the renovated rooms. We were initially put in the ground floor, facing away from the beach. The room looked old, with worn fixtures and carpet and a functional (but no more) bathroom. We're generally not picky, so we stayed there the first night. We hadn't really noticed how dark and mildewy the room was until my wife woke the next morning with a sinus headache.
Friends had the room across the hall which smelled slightly of fresh paint and had obviously been recently redecorated. Their room was sunny and had a small area outside overlooking the beach. Hoping to get a room like our friends', we asked to have our room changed, and the staff was quite apologetic and professional. Within a few hours we had a new room, on the second floor with a very nice beach view. It was just as nice as our friends' on the first floor, and we had no further problems.
So, if you get a redone room I suspect you'll be pleased. If the room is as bad as ours was, the staff is likely to be exemplary and fix your problem.
What a Beautiful Location-great service-great for Families or Couples!
What a Beautiful location-the view from our balcony was just Ocean and Palm trees! Our family enjoyed the heated pool and out walk across the street to one of the best Zoos we've been to yet! We had a wonderful breakfast in their restaurant-the Bistro 1111-looking right out on the water. The service was excellent-the bellman called us by name every day we were there and was very helpful with what to do in the area. We rented bicycles right there at the hotel and rode down the waterfront to downtown and the Pier. The art show along the water was a great surprise on Sunday morning. We will definitely return to this hotel again!
TripAdvisor Reviews Hyatt Santa Barbara
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