DoubleTree by Hilton Memphis Downtown

Address: 185 Union Avenue, Memphis, Tennessee, 38103, United States | 3 star hotel
 
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Location

This 3 star hotel, located in the Midtown area of Memphis, is near Peabody Hotel, AutoZone Park, American Dream Safari, and Handy Park.
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Amenities

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      Historical Traveler Reviews DoubleTree by Hilton Memphis Downtown

      Great location, great rate, great staff

      from

      Stayed here on Sept 19 - 21st. The location was great, right in the middle of downtown. 1/2 a block away from the Rendezvous and across the street from Denny's (Breakfast). The staff here were great and very pleasant. They did have some difficulty when I wanted to pay for the room by travellers cheque, since they are only allowed to cash upto $100 per room per day. We ended up just using our credit card to pay for the room. The lobby was very nice with an atrium bar to watch all the people coming and going. We had an excellent rate of $75 a night and could not complain at all. The room was very spacious and clean. We didn't find noise to be a problem at all. We were very satisfied with our stay at the Radisson.

      Best part of our trip

      from

      My husband and I visited on the 4th of July 2003. We stayed 2 nights here. Our room was not ready by the time we got to the hotel so management upgraded us into a larger room. ( We did arrive well before checkin time) Bonus!!!. Our room was very nice, large, clean and well kept. Staff were very kind and always able to help with questions.

      Internet access for FREE is great. Had breakfast at TGI Fridays and it was fine, not sure what other people are complaining about. Bar staff are great at TGI's. Very friendly and a great place to go for a drink after a day out.

      Only complaint is that we should have booked a few extra nights here.

      I highly recommend this place if you are going to Memphis, I would not stay anywhere else.

      Central location, WiFi rulez!

      from

      I've stayed here several times on business. Access from the airport is easy, a straight shot down Union from the inner loop and right across the street from the fantastic Redwings stadium. This place has free WiFi broadband access and it's awesome! More hotels wanting clientele on business should offer likewise. Front desk staff is the best: friendly, professional and committed to customer service. Rooms have average decor, lighting could be improved but size is above average, very clean and beds are comfortable. Dinner at TGI Friday's is okay but service is extremely unprofessional, mgmt take notice! Avoid breakfast buffet except for the biscuits and milk gravy. Wish it had country ham and sorghum molasses (this is West TN, after all). Atrium bar is pleasant, great service. Small but attractive and immaculate pool.

      Location: close to baseball, Beale St, downtown business, short drive to Midtown and St. Jude's. Plusses: WiFi everywhere (even poolside!), great front desk, comfy bed, central location Minuses: Room lighting, TGI Friday's (go eat elsewhere downtown, like Automatic Slim's for Caribbean or Buckley's for steak)

      A great start to our holiday!

      from

      From when we were first greeted by the valet parking boys we enjoyed this hotel.

      Good room and friendly staff throughout (if a bit tardy in opening tbe bar).

      Ideally placed for Beale, Sun studios, Gibson factory, Mud Island we would go again but for longer.

      Good hotel in a good location

      from

      We recently stayed at the Memphis Radisson for 2 nights and it was great,no problems at all.The location is great,just 2 blocks from Beale Street.There was 4 of us and we had adjoining rooms which was great,they were just like basic hotel rooms,2 double beds(or 1 king and a sofa bed)but they were clean and comfortable. The hotel has a TGI Fridays adjoined to it which was good.

      Hated the service

      from

      Room was adequate but rather dark as windows are small; it appears that room allocation is somewhat of a lottery as some rooms are much more spacious than others for the same rates. Major problem with our room: the strip light failed in the bathroom during the night which meant that the following morning we were unable to shower or even use the toilet with the door closed - internal bathrooms have NO natural light. This was reported at 9am before we left the hotel for the morning and again at 1pm when we returned all hot and bothered for a shower. At 4pm we complained again at the front desk and even approached the room maid who incidently did not clean the room until 5pm. She somehow managed to clean the bathroom in complete darkness! At 6pm we demanded full refund of rates as this hotel heartily endorses in their literature if they "can't fix it". No refund but a maintenance guy arrived at 7pm and took a full hour to replace the complete light fitting as the ballast had failed. Our day and evening were ruined because of poor service and not a pleasant experience. TGI Friday breakfast was very inadequate: the toast we requested had not even been started by the time we finished our meal: the response from the waitress was that there was a queue at the toaster and she couldn't get to it !! Give this one a miss.

      Highly Recommended

      from

      We stayed at the Radisson (Downtown) on vacation in May 2003, after checking out tripadvisor.com for the lowdown on Memphis hotels. In terms of location (next to the Peabody and within easy walking distance of Beale Street) it was excellent. The rooms were spacious, spotlessly clean and well serviced. The hotel lobby was quite grand and gave the feeling that you were staying somewhere a little bit special. There was a useful free internet & e-mail facility in the lobby, which we utilised to stay in touch with the family and events back home. The staff were generally helpful and friendly. A special mention goes to Mary, the Front Office Supervisor, for whom nothing seemed to be too much trouble. We would definitely go back there and, as should be apparent from the above, we would highly recommend.

      WOW!!

      from

      Stayed at the Radisson Downtown. Beautiful facility, the room was elegant and the staff was extremely friendly and helpful. I wanted to see the sights and they provided everthing from limo service to room service. Can't say enough about our trip and the people there.

      Front Desk Problem

      from

      I left my bags with the front desk while I attended the last event of a conference, when I returned home, I found my evening gown lying on top of my clothes in my suitcase was missing. Very upsetting.

      Great location, excellent hotel

      from

      We stayed at this hotel for 3 nights at the beginning of our trip across Tennessee, and then again on the last night (we had originally planned to spend the last night in Nashville, but loved Memphis so much we didn't want to leave without spending more time there). I would cetainly recommend this hotel to anybody looking to stay in downtown Memphis without paying Peabody rates.

      Everything is within easy walking distance - the hotel is just 3 blocks from Beale Street, right opposite the entrance to The Peabody and across from Autozone Park. It was also handy for us as the entrance to the Greyhound station is just down the road (but don't let that put you off - you hardly know it's there!)

      Both the rooms we had were large, clean and quiet. The only thing that let it down slightly was the quality of the breakfast that you take in the adjoining TGI Friday (our rate included it the first time) - even though we were eating well before breakfast closed, the food tasted as if it had been standing for a couple of hours. Not a big problem, we just took a cheaper rate the second time and ate breakfast elsewhere.

      I would certainly stay there again.

      TripAdvisor Reviews DoubleTree by Hilton Memphis Downtown

      3.50 of 5 stars Very Good
       

      Travel Blogs from Memphis

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