Radisson Hotel Seattle Airport
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Free High-Speed Internet
- Business Services
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TravelPod Member ReviewsRadisson Hotel Seattle Airport
Goed hotel met een restaurant in het hotel waar je ook eten kunt meenemen naar je kamer. Wel wat gehorig..
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Radisson Hotel Seattle Airport
Walk to the airport from this gem.
This is a relatively small hotel with small rooms in a very competitive market. So it has to have a good business plan to survive. And it does have several advantages over its neighboring properties. For instance, its restaurant (hearty food in large portions) and bar (walnut-paneled with a fireplace) are nice enough to pull in people from the community. Also, this is the only hotel I've stayed in that has the much advertised air-pillow bed system. It's an expensive toy, but quite comfortable to sleep on and makes up for the hotel's compact rooms.
Both of my room's phones we're cordless and could be carried anywhere--including the bathroom. Wireless Internet access was strong and supported quick-upload of graphics files; a special business service allowed me to use the check-in desk's laser-printer from my room (now *that is neat').
And this property is situated across the street from SeaTac airport's main driveway so you can, quite literally, walk to the airport in five minutes without the hotel's 24-hour shuttle.
Room service was also above average. For instance, I ordered dinner one night at 9:30pm and had it arrive at my door in 20 minutes. Room service here is *not* cheap. My linguine pomodoro with rock shrimp, salad, wine, and dessert ran to $45 with tax and tip. But the portions were *huge* and could have easily fed two people (next time I'll ask for half portions).
By the way, if you don't mind riding on an articulated-bus, the main Seattle-to-Tacoma transit route goes right past this hotel.
Don't Waste Your Time
We arrived one night after 12 hours of traveling to find that the hotel had given our confirmed reservation away! We had booked this hotel back in May, confirmed before our travel, and even PAID for it before we arrived, only to be told they were "overbooked" and had to give our reservation away. Apparently having a confirmed reservation means nothing. They put us up in a dirty, nasty hotel called the "Renton Inn" that was literally between a pawn shop and a massage parlor, and miles away from where we needed to be. They were going to offer us another free night at a Radisson, but we said no thank you! They still have not credited us our charge card, so we are still arguing with the credit card company about that.
Don't bother staying here -- even with a reservation -- it will not guarantee anything.
Finally, a decent airport hotel
We don't expect much from airport hotels...a good night's sleep and help catching an early morning flight...but we rarely have found even that.
The Radisson Gateway is the first airport hotel we'd go back to. Especially appreciated the Sleep Comfort bed.
The Hotwire rate of $85 was well worth it. We'll stay again.
Great Hotel - Airport or No!
The Radisson is especially convenient to the airport but it's a great hotel even if you don't need to stay by the airport! Amazingly warm and comfortable it provides everything you need with extras in a homey atmosphere; far different than the usual airport hotel. Beds that adjust in firmness/softness are a gift that should be required in every hotel! Good spot for business travelers or others just needing a jewel of a place to stay at a good value.
Great hotel, great location
I couldn't understand all of the negative reviews of this property, but I believe they've just finished a big renovation project. I think it's great.
Immaculate, modern, spacious rooms...FREE PARKING...nice bar and dining room with excellent food...friendly, professional staff...free in-room WiFi...and you can walk to the airport. I timed my walk and it was about 8 minutes from the terminal to the crosswalk by the hotel. It's faster than waiting for the shuttle.
I will definitely be back, and will recommend it to my co-workers who visit Seattle frequently.
Loved the hotel
I have stayed at this hotel several times over the past year. The renovation is great and I love the new Sleep Number Beds. The place is clean and the staff is very friendly.
Motel 6 would be better
They advertise they have just completed a renovation. HA! The lobby is beautiful. But the rooms in the adjacent building (which I assume you get unless you pay rack rate) are Roach Motel type! Honestly, the elevator shakes and shutters, the doors in the room are original and have been painted over so many times they are a quarter inch fatter than originaly designed. It stinks and is dank. And whats with the TV advertising about these new beds? Ours were the same hard rocks with squeeks that hotels have been passing off for 50 years.
Naw - I'll stay at a Courtyard or even Fairfield or Holiday Inn Express before I stay at a Radisson again.
Very Disappointing: dirty, dingy, smelly hotel
Our family of 4 (two adults, two kids age 9 and 13) stayed here on July 12. We had moved from a decent Mariott Residence Inn on Lake Union (downtown Seattle) because we had a 6am flight on July 13. We've never had really good experiences at Radisson Hotels, but this hotel was the closest one we could find to the airport, and we figured the convenience would be worth it given our early departure time.
In retrospect, we probably should have stayed downtown and done the early morning drive in to the airport. The Radisson is a poor hotel. Granted, you can get a room there for as little as $110 a night, but the rooms are not worth that much, in our opinion.
(FYI, as noted by another reviewer, this hotel used to be the "Prime Hotel". It apparently had good management at that time, as it received ok reviews. If you dig further, you'll discover that this also used to be a Wyndham, also with reasonably good reviews. Those decent reviews figure into the current 4 star TA overall rating; in our opinion, there is no way this hotel is better than 2 or 2.5 stars in its current incarnation.)
So here are the details of our stay:
- Check-in: fast, but not the most professional ever. The clerk was efficient but not all that friendly. He also had a somewhat rumpled look about him. At least our reservation details were correct, so that was good.
-Unfortunately, getting the details correct does not guarantee that you'll get the type of room you want at this hotel. We specifically had requested a non-smoking room. Got to the room and it reeked of smoke. Called downstairs and they curtly replied that the hotel was full. The attitude of the staff certainly did not reflect the "100% Satisfaction Guarantee or your money back" ads that were posted in the room. Of course, we'll write Radisson, but we are expecting little in the way of satisfaction.
-Other room details: the room was fairly small in size. The double beds seemed unusually small and were uncomfortable (even though they are advertised as pillow-top). The carpet was quite dirty, the room was dark, dingy and well-scuffed. The chair at the desk was really dusty! The bathroom was nice (granite counter top) and clean, and you get free wireless internet in the rooms, but those were the only positives.
-The hotel hallways are a dismal and dated beige color (they are also well-scuffed) and had a musty-smell.
-The pool is indoors and is fairly dismal -- about what you get in a Wingate Inn or other small business motel. Our kids are crazy about hotel pools, but even they took one look and said forget it.
-So we were in a room that stunk (literally). All we wanted to do was get out for a few hours, then return for a few hours of sleep before escaping to the airport. Unfortunately, the area around the hotel is not that nice; no shops that we could see. Not many restaurants; just a "Grand Roasters" chicken place and a Denny's close by. We tried the chicken place; it was bad! Some really overpowering seasoning on the chicken made it inedible. Decided to have dessert in the Radisson restaurant. Our waitress was very nice. The cheesecake was not fresh or that tasty really, but it was ok for a sweet fix.
-Checkout at 4:30am was fine and the front desk person on the night shift was nice. The two-minute shuttle ride to the airport was also ok. But be aware that the shuttle does not take you to the terminal itself. After they let you out, you may still have to go up an escalator, across a bridge and then up another escalator before you get to the check-in counters. It might actually have been easier to walk directly from the hotel to the terminal --we didn't have much luggage.
In summary, crash here if you have to, but make sure you don't pay much, because you will not get much. This is a mediocre hotel in desparate need of renovation. I think $60 or $70 per night may be a fairer price than what we paid. The Red Lion Hotel next door and the Gold Coast Hotel a hundred yards away looked newer and might be better than this Radisson; I can't imagine that they would be much worse!
Booked the Prime got the Radisson
When we booked the hotel, about 2 months prior to our visit is was the Prime Hotel Seattle-Tacoma Airport. We were surprised when we asked our van driver to take us to the Prime and he informed us that about two weeks prior to our stay (mid June '05) it changed to a Radisson.
The hotel is located directly across from the airport and was very quite considering its location. The rooms were showing their age and could use a good cleaning. The shower heads were at a ridiculously low height. I'm 5'6" and had to bend down to wash my hair. My 6'1" husband was not happy at all. The furniture in the main lobby is desperately in need of replacement. The pool was adequate and happily used by our children.
The shuttle service provide by the hotel to the airport was great. The driver was very accommodating and informative.
TripAdvisor Reviews Radisson Hotel Seattle Airport
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