Sheraton Indianapolis City Centre Hotel

Address: 31 W Ohio St, Indianapolis, Indiana, 46204-1916, United States | 4 star hotel
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This 4 star hotel, located in the Central Indianapolis area of Indianapolis, is near Indiana War Memorial, Conseco Fieldhouse, Colonel Eli Lilly Civil War Museum - Soldiers & Sailors Monument, and Scottish Rite Cathedral.
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          • Swimming pool
          • Restaurant
          • Fitness/Health center


          • Refrigerator in room
          • Air-Conditioning


          • Suites

          TravelPod Member ReviewsSheraton Indianapolis City Centre Hotel

          Reviewed by krissica

          Great View

          Reviewed Mar 26, 2010
          by (17 reviews) , United States Flag of United States

          We are all about views and we opened our curtains to see the City Circle right below us.

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Sheraton Indianapolis City Centre Hotel

          Hated the Radisson


          We stayed at this hotel for a mini-vacation weekend to relax. We were very impressed by the fancy lobby and the curteious staff. However, when we stepped out of the elevator on the 16th floor, we saw that the knobs on the room doors were knobs-- not handles. Now, when you have a physically challenged friend, this is very hard (even though they had a handicapped room). The numbers on the room doors were number plates screwed on the door-- the gold metal numbers that you would buy at a hardware store. When we went into our room, it smelled horribly. It was a non-smoking room too. The worst was the bathroom. It had no fan so it smelled really bad. But the worst part of the bathroom was the toilet. The handle was under the sink and it was one like you find in an airport-- one that you flush by kicking the handle with your shoe. It was loud too-- we could hear others flushing their toilets in the middle of the night. We named it the power potty. The food was good, but it was overpriced. And the walls are paper thin too. I've stayed in all of the hotels in downtown Indianapolis-- I recommend either the Hyatt Regency or the Embassy Suites. Good Luck!!!

          Nice Hotel...but...


          A few of us stayed here over the Indy weekend. As soon as I opened the hotel room I could smell stale smoke immediately - it was extremely unpleasant. I was surprised as we had booked all NON- SMOKING rooms.

          My husband and I complained but as the hotel was fully booked we couldn't be moved so we asked the girl at the front desk to contact us as soon as a non-smoking room was available.

          We got back from the race and asked if there was a room free again. We got one on the Gold Members floor which was much better.

          This is a nice hotel and in a good location. The smoking rooms are very tatty and worn out where as the non-smoking rooms are very nice.

          Very good experience


          I read some reviews on this hotel after I booked it and was a bit concerned. After I stayed there, I was very pleasantly surprised. Good value for a downtown hotel. Location was perfect. Staff was great. Easy to find. Close to many restaurants. If you want to complain, you can find fault with anything. I'll stay here again and again.

          Overpriced lodging


          We stayed at this hotel in downtown Indy during our visit because it was close to downtown. Booked it on Expedia, which went rather smoothly (no hassles at the counter when I told them my name). The walls were extremely thin and we could hear the neighbors across the hallway conversing with a maid. Everything you have read from the other reviews is right on - walls are paper thin and the toilets are very crappy (have to reach way under the countertop to flush the toilet. The bathrooms also did not even have a ventilation fan (hey, not everybody goes #1 all the time)! Also, the bathtub is very narrow and not a standard width tub.

          I was shocked to see that parking was an additional $12 for hotel guests on top of the already-expensive $147.71 hotel room. In addition, the front desk employee did not properly validate my parking, so when I tried to leave (after paying for parking when I first checked in), the gate would not open and the card reader said that I did not pay. The employee did not "validate" my parking card after she went ahead with charging my credit card! What a huge inconvenience having to go inside as my car was blocking the exit to the garage. Another inconvenience (but rather standard for all hotels) is that you cannot enter the elevator from the garage without a hotel keycard, so if you stay here, be sure to check in before you pull into the parking garage.

          The only positives we found were high speed internet included, a modern thermostat, and a nice view from the 15th floor. The beds were comfortable enough, but the hotel is way overpriced (as are all hotels in downtown Indianapolis).

          Not worth the price...wouldn't do again!


          We booked this hotel for a night in Indianapolis to see a show at the Murat Theatre. While it wasn't as close to the theatre as I would have liked, it was only 3 blocks from Circle Centre Mall and the RCA Dome and close to many other attractions. We arrived about 15 minutes early and the clerk at the front desk informed us that we couldn't check in until 3:00. He was very rude and short with us. We then asked how to get to the mall and he gave us directions that took us 5 blocks out of the way (it was only 3 blocks away). After the mall, we checked in. There was new staff members at the front desk, however, the clerk that checked us in was extremely snotty. I asked for directions to the Murat and she loudly sighed and handed me a map. After checking in, we took a tour of the hotel. The hotel appeared nice. They offered valet parking in the parking garage for $18 or self parking in the parking garage for $12. We thought they should validate parking for their guests but they did not. The overall view of the hotel was nice but the rooms were very plain. The bathrooms were small, old and in need of repair. The toilets flushed extremely loud, we heard everyone else's toilets flushing all night. The shower were full of mildew. The beds were very uncomfortable, neither my husband nor me could sleep well. There was a nice restaurant downstairs, Ethans, but beware that it is very expensive for such small portions. The rolls that came with the meal were as hard as rocks. We ordered room service later in the night and it was really quick and a very good meal. While the first two clerks at the front desk were very rude, there was a young woman working the night shift, Ronny, that was so sweet and helpful. The other staff members could learn from her. Our wake-up call was 5 minutes late. Overall, this hotel does little things to make itself appear "fancier" but it lacks the bigs things that make a nice hotel. If we went back, we would pick another nearby hotel because the location was great but the hotel was not, especially for the price we paid.

          So disappointing!


          My husband and I stayed here for one night this past Monday. We thought we got really lucky when we saw the lobby and first floor which were very nice and contemporary. However, our room was pitiful to say the least. It was downright ugly! It was in dire need of an update and a good cleaning especially the bathroom. The toilet was obnoxiously loud (it was like a toilet you'd use in a mall or store -- industrial strength -- where you'd use your shoe to flush the metal handle) and we could hear other guests using theirs upstairs and next door! You know it's bad when you are woken from a sound sleep by the guy upstairs flushing his toilet! The walls seemed very thin and we could hear everything. It was a very unpleasant sleep!

          I DO NOT recommend this hotel unless you are incredibly, incredibly desperate.

          Beautiful location and hotel


          This is a beautiful hotel overlooking the circle in downtown Indianapolis. The view from our room on the 20th floor was awesome. There was very little noise compared to what I have read here. Maybe it's because we were basically on the top floor. The staff was friendly and respectful. The restaraunt and bar serve great food and drink. The pool, on the 9th floor roof area, also overlooks the circle and is the greatest place to get sun. (I tanned in like 45 minutes!)

          I loved this hotel. We had a little confusion about what came with our room but the hotel clerk adjusted rate which made it very nice for us.

          I would recommend this hotel, especially the 20th floor to anyone and everyone.

          Very disappointed!


          My wife and I stayed at the Radisson to celebrate our 3rd anniversary.

          Check in was 3:00...we didn't get our room until almost 4:30. We were upgraded to a suite, which was nice. We were supposed to receive a roomservice surprise from family. We had to call the front desk 4 times to get them to bring it to our room. And, a cheerleading competition was in the city that weekend, so girls were running up and down the halls at all hours, making lots of noise and slamming room doors. The walls were paper thin. We were on the 12th floor, and the street noise sounded as if it were right outside our window. We called security 5 times to try to get them to do something about the girls in the halls.

          Nothing every happened. We finally gave up and checked out at 1 a.m., demanded a refund, and drove 2 hours back home. We spent our wedding night 3 years ago in a Radisson. We were greatly disappointed this time.

          Beautiful rooms.


          The rooms were beautiful, comfortable and relaxing. The staff was accomodating, and I enjoyed myself immensely.

          A Little Noise


          rooms are in need of a little Modification. you can here everything, Besides street noise. Very helpful staff.

          TripAdvisor Reviews Sheraton Indianapolis City Centre Hotel

          3.50 of 5 stars Very Good

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