Radisson Hotel Hacienda Cancun
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Juan had organised for us to meet for breakfast at 9.30am but he didn't show up! This is typical of his behaviour during our time together, he generally hasn't been bothered. We all wanted to say goodbye and the breakfast was his idea but he just didn't show up...
We had breakfast and then we went back to the hotel and packed our bags and …
We drove our car and dropped it at LA, and flew to Mexico using Air Mexico. Luckly, we did not hit by any air turbulence and it was a pleasant flight. We had a connection at Mexico city and arrived to Cancun after midnight. Earlier, I was nervous about getting to the airport so late at night and getting to the hotel by our own driving rental car. …
Finally arrived in Cancun,with my bag and could actually shower and change my clothes!! Woohoo!! After meeting my roommate for the next two weeks,Christine and I headed off for some dinner,we were starving!! We decided to eat at the first place we came too -unfortunately that was Macdonalds!!! We had a great laugh - first taste of authentic …
... that the current was so strong and they advised against swimming. It didn't look as bad as back home but I guess they were catering for Americans who may sue! So better be safe than sorry! We got to Cancun airport early so we had a big lunch at Bubba Gump with Forrest Gump playing on the TVs before boarding the flight to Dallas. We received our business class upgrade using our points so we were able to use the lounge in Dallas and again in Brisbane before arriving home to ...
How has this hotel rated in the past?
Historical Traveler Reviews Radisson Hotel Hacienda Cancun
Our flight of Jan 5 to Toronto was delayed and Jetsgo put us up at the Radisson. I realize it was just a place to stay for the night, or should I say early morning as we had to be in the lobby by 2am to go back out to the airport, however the meal we were given at the hotel restaurant was not only terrible food, several people became ill. The passenger beside me had vacationed at a hotel on the strip and had no problems till she ate her dinner here & she tried to go to sleep, with severe stomach cramps, etc. She was telling me about this on the plane when we noticed my husband holding his stomach and grimacing. He was sick to his stomach twice during the flight and several times at our home airport. Another fellow, who stayed at our resort on the Mayan riviera was also feeling unwell on the plane and it hit him just as the plane touched down. Standing in line at customs and in the ladies washroom, I overheard several people complaining of stomach upset etc.
The Radisson was great! The staff were all very helpful. The restaraunt waiters and bartender were especially friendly and would always wave to us when they saw us. There was free entertainment in the evenings, and they took requests too! The rooms were nice as well- comfy and clean. I never went to the pool, but the beach the shuttle took us to was quiet and clean. One negative thought is that the floors do not have rugs or carpeting, so anything in the hallway can be heard quite clearly in your room. It cost us 100 pesos (about 9 dollars) to take the cab into the heart of the touristy stuff (about 10 minutes away- further than I thought), but it was worth it to only pay $80/night instead of paying hundreds to be located on "the strip." I would definitely return.
Not Bad-Not Great
Stayed for 7 days in Nov. 2003- Hotel is clean, Restuarant was AWFUL!, STILL NO ICE MACHINES (See reviews below). They spent the week painting the ice machine rooms with noxious smelling paints that filled the air of the hotel, seems odd because they never did turn the ice machines back on. Go to the restaurant bar for ice, sometimes they are accomodating about ice sometimes no so much. Hotel was alright, expensive taxi rides to the Hotel Zone. Don't catch a taxi in front of the hotel, there is an extra charge, walk about a block away and hail a cheaper cab.
We stayed at the Radisson Hacienda for 2 weeks in October 2003. The hotel is very clean with friendly helpful staff. It's within walking distance for restaurants and local bars in Downtown Cancun. We had a good holiday based there, local buses ran every few minutes to the beaches in the hotel zone and cost around 6 peso (50p). Souvenirs are very expensive. Beer is around 20 peso for two bottles (BOGOF)in Downtown. The hotel also has a free shuttle bus to it's beach club, you can walk along the beach from there to the shopping mall and the hub of cancun's hotel zone. The swimming pool at the hotel is a bit of a let-down, it's in need of re-tiling, but that's the only negative thought I have about the hotel. Timeshare touts are everywhere, they pay you around 100 dollars and free trips for going on one.
Spend more money and go somewhere else. The bellhops and the service maids were very nice, but we encountered some unresolved problems while there. They lied to us about the price of phone calls and overcharged us by a couple hundred dollars. Be careful! Also, no ice machines, pop machines, beds are lousy, they are doing construction on 2nd and 4th floors, so lots of banging, and lots of tiles missing and chipped in the pool.
This was a great deal for what I paid on ****, where the advertised deal was 3 nights and the 4th one free. I paid $225 for 4 nightsPros -The staff is wonderful and are very accomodating. -It is a nicely decorated and very pretty hotel. -The food quite tasty and very resonable priced. -Convenient to the R-1 Bus that takes you into the Hotel Zone which is where the nightlife and popular shops are. -The Avalon Beach Club in the Hotel Zone, which the shuttle takes you to, is small but it is great because it is not too crowded. It is also very nicely done up with otu ebing overwhelming. You also get a 20% discount on your food and beverages. The staff is great and the food tasty. -The on premise beauty salon offers services at at really good prices and the staff is great.Cons -The rooms are in need of some upgrading. Avoid rooms like 247 which face the street as it can be nosy. I asked for a change and got a room facing the pool. -The shuttle's last pick up is at 3:30, but if you want extra sun time, you can take the bus or a taxi back. -There is not much to do in the evening, so if you want serious partying, you have to go into the Hotel Zone. -The fitness center is a joke. The machines are very old and there is no air conditioning.
On the outside, this courtyard hacienda-style hotel is still gorgeous, but on the inside the rooms are definitely starting to age. Nevertheless, the rooms are kept exceptionally clean. The service at the hotel is good too- the maids and the rest of the staff is very accomodating. My only real complaint is that the mattresses are extremely old, and desperately need to be changed (perhaps this is true only in the room we stayed in, which was a standard w/ two double beds).The hotel also offers a shuttle bus that takes the guests to a beach club located along the "hotel zone"- this bus runs a couple of times a day, but unfortunately, we weren't able to take advantage of it as it was broken on the day that we wanted to go. Instead, we took the public bus there (which is easy enough)- the beach club is nice, fully equipped w/ chairs, umbrellas, and a bar. The beach itself is relatively small as it is located at the beginning of the "hotel zone," but we didn't mind as that made it quieter and more intimate. We really enjoyed the location of the Radisson Hacienda too. It is located in a residential area of downtown Cancun about a three blocks (10 minutes by foot) away from the busy main strip of downtown (Ave. Tulum), which made it very quiet, but still within close distance of the city centre. The public bus can be caught on Ave. Tulum, so visiting the Hotel Zone is extremely easy from the Radisson.This is really a 3 1/2 star hotel; if we had booked directly through the hotel, it would have cost us $150US/night- which is totally over-priced (although it is Cancun, so what do you expect?). However, we booked through travelcentre.com and got a room for $56/night which made it a steal. Except for the mattresses, we were fully satisfied w/ the Radisson.
I just stayed at this hotel for 8 days and what a pleasant experience! I have been to Cancun 4 times and always stay at the hotel zone and do 'touristy' things. This time when we went we stayed in the Radisson in town and had a much better AND CHEAPER experience. The hotel is great - rooms are clean and maid service is exceptional. I asked for extra towels and walah - they were there. We only ate breakfast there but the food was good. Drinks were cheap and the pool area was nice and clean. The beach shuttle takes you to the Avalon hotel which is dumpy, so I would recommend taking either a car or the bus to another hotel further into the hotel zone for the beach. Make sure you go out for tacos al pastor late at night in town. Gor 30 pesos (30 cents) you can get the best taco of your life! 10 tacos and 4 beers will cost you about 5 bucks including tip... try getting that in the hotel zone!Overall, I would recommend the Radisson as a nice alternative to the hotel zone. We will definitely go back!
We recently stayed at the Radisson Hacienda. The hotel was very cute on the inside and by the pool. Truly a Mexican experience. The hotel was very reasonably priced. The staff was alway helpful and friendly. The rooms were moderate, while the bathrooms could have been a little nicer. The pool area was very nice. Howver the pool was FREEZING (we were there in January) and part of the pool was always in the shade due to it being surrounded by the hotel rooms. When booking the hotel, we did not realize how far it was from the "strip". It took about 10 minutes by bus to get to the beginning of the strip. The bus stop was also a few blocks from the hotel. When taking a taxi, since the name has recently changed, none of the cab drivers seemed to know where the hotel was. While the hotel had some downfalls, overall it was a decent hotel for the price. The biggest inconvenience was probably the taxis and bus ride. To save money I would stay here again... but I think next time I will go for a hotel in the hoel zone.
The Holiday Inn Centro (which I believe is now called the Radisson Hacienda Cancun) is a gem of a hotel at a very reasonable price. We flew in from Alaska, arriving very tired (with our 6 year old son in tow). While a bit difficult to find in the dark, the hotel provided a clean and comfortable place to spend a restful night. The charming restaurant was open late and we had a nice meal, then slept well. In the morning we had a great buffet breakfast complete with an assortment of local fruits and fresh squeezed juices. We were to drive to Playa del Carmen (another 44 miles south from Cancun) and the hotel provideda great start to our fantastic vacation in the Riviera Maya!