Hilton Fort Worth
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TravelPod Member ReviewsHilton Fort Worth
Only problem is they supply 1 tea bag of decaffinated tea.
Also the pool could be a bit more private
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hilton Fort Worth
Well Below Average - Won't be back
We live in Dallas and thought it would be fun to get away for the weekend in Fort Worth. Fort Worth was great fun, the hotel is terrible. From stained sheets and carpet to flat pillows and springs sticking out of the mattress there is no way to get a good night sleep here. Plumbing fixtures are worn and hard to use, sink would not drain. Only one elevator working. Concierge had no knowledge of places to eat outside of the hotel? Please! Very disappointed.
Good if you have business in downtown Ft. Worth
I stayed at the hotel for one night while attending a meeting at the hotel in October 2004. My room was very large, comfortable, and quiet. The decor is a bit dated, and the food in the hotel restaurants was just average in my opinion (service was good). The hotel staff was friendly and helpful. This is a good choice if you have business in downtown Ft. Worth, and can pick up a discounted rate.
Historic Hotel But Horrible
It is beyond me how this hotel keeps the Radisson name. Rooms are aged and service is simply horrible. Don't bother.
My family and I stayed at the Radisson while visiting from Seattle Aug 26-28. The room was nice and while it's true that there was no ice and the elevators were very slow, the staff for the most part was great. As for the elevators, it turns out there was one or two out of service that was affecting everything else. We had asked for information about going to the ZOO but the concierege wasn't there. But the friendliness of the maids and the size of the room for my husband, myself and toddler son made up for it.
If you have low expectations this is the place
The sweetheart package will purchase you many things. A promise of an upgrade that will never be delivered. A hot tub that does not exist. A mediocre room that is in need of remodeling. A lack of amenities such as the availability of a simple robe or even ice. Service so responsive that the concierge and front desk do not even answer their phone. The opportunity to unload and load your own bags and the exercise of walking to and from the desk to get a key that works.
This hotel is a true negative for the town of Fort Worth, it reinforces the opinion of some who refer to it as a backwards town.
The advertising for this establishment is a complete misrepresentation.
If you are looking for a place to stay for a special occasion, don't risk letting it be spoiled by this hotel.
Ruined Anniversary Trip
We decided to book our room at the Radisson Plaza for the weekend of our 4th anniversary and to visit a friend who we had not seen in almost two years. Upon arriving at the hotel, we were booked into a room quickly. However, our room was in the second tower, not the main tower. We walked across the street using the cross walk and then waited for the slow elevators to pick us up and take us to the 7th floor. Upon arriving at the 7th floor we had to walk in an almost complete square to get to our room. When we arrived at our room it was incredibly hot. We also noticed a slightly musty smell. Upon entering, we unpacked and noticed the carpet outside the bathroom was damp....Noticing the air conditioning vent above this area, we assumed the dampness was due to condensation. Therefore, we turned off the air conditioner and went to bed. The next morning, we woke up to find an even bigger puddle of water on the floor. We decided get ready and go down to the front desk to take care of the problem in person. When we each tried to take a shower the water temperature waivered from scalding hot to cold. The water pressure was also poor. We looked at the area where the bathroom sink was and there was sand all around the metal cabinent hanging on the wall. The wallpaper was also peeling.
After this ordeal, my husband and I decided that we wanted our room changed. We went downstairs and the hotel desk clerk was very accomodating to this need. However, when we tried to go back upstairs to retrieve our belongings to move rooms, we were locked out. We attemped to speak to the housekeeper to open the door, but she would not open the door. We also asked to use the phone in a vacated room so we would not have to go all the way back around, across the street, and down to the front desk. Finally, my husband convinced the hosuekeeper to let us to use the phone. Again we were placed on hold...this time waiting for almost 15 mintues before we received any help. After 15 minutes, I decided to go back down and only then did security show up to open the door to our room. We retrieved our packages and moved rooms. The room in the maintower was clean, but here too the wallpaper was peeling and there was a faint musty smell. We ended up being late to lunch where we were to meet our friends, who drove from Minnesota to see us. When we returned to the hotel at 10:15 p.m. that night, we were unable to get room service...The hotel quits serving at 10 p.m.
The next morning we ordered room service for breakfast. The meal was not correct, leaving off our drinks, but the hotel did not hesitate to charge us for them.
In all, this was probably the worst hotel stay that I have ever experienced. I will NEVER recommend or stay at this hotel again. As a new Radisson Rewards member, I also doubt that if given a choice will ever stay at a Radisson again if this is how the properties are maintained. Overall, this was not worth the +$100 a night we spent. Our anniversary trip was ruined by the constant problems that we had to deal with during our stay.
Two thumbs up!
We just stayed here last weekend and it was terrific! The staff is very nice and helpful and the hotel is run very well. A great enjoyment. The room's are perfect size, everything worked well, and was clean. I've stayed at hotels all over the world and this was very well run.
Two thumbs up!
I recently booked a weekend at the Radisson and had a wonderful time. The staff was very helpful and efficient, even when we wanted to change rooms (there was nothing wrong with the first one, we just wanted to stay higher up). The hotel was clean and well-presented, although it is a bit dated these days, but a nice place to stay. We used the pool and the workout room and they were both in good condition. The only downside was that the restaurant/bar seemed to have closed before 10pm on the night we wanted to stop in for a quick drink before going to our room.I would definately stay there again.
Stayed there for years
I have attended conventions for ten years in downtown Fort Worth. For at least five of those years I have stayed the weekend at the Radisson Hotel since it is across the street from the convention center we use. They have valet service which I don't use, but they have underground parking for guests which is nice. They also let me leave my car there on the last day that I stayed, even though I had already checked out. They don't pressure you to use the valet service. The staff of the Radisson has always been extra friendly to me. They are always there to offer help in unloading my baggage even when I do not need the assistance. They were also helpful in answering questions that I had about tipping. Three years in a row I had the same person help me take my luggage to my room and three years in a row he was friendly despite being tired. I have only once experienced behavior by one of the staff that I considered rude. The rooms are average, not necessarily worth staying there without some kind of discount, which I always have. Once I got a suite at the discount price and it was okay. They need to redecorate, in my opinion, not because things are in bad repair, but simply because the decoration is a little dated.
Very nice classy, historical hotel.
We just stayed at this hotel last week when visiting family. After hearing all the bad reviews, I was a bit nervous about staying here. This was my first trip to a Radisson, and I signed up for the "Gold Rewards" and booked their "Hot Deal" for $75 bucks a night. We arrived at the hotel; checking in took all of 3 minutes max. We got a free upgrade to the 14th floor which has upgraded rooms in the main tower. We got off the elevator and there was a 14th-floor lobby with a staircase that climbed to the 15th and top floor. This was the floor where I'm told John F. Kennedy stayed the night before his asassination.Our room was GREAT. A little older, but VERY VERY clean and practical. It is inches from the Convention Center, and a couple blocks from downtown Fort Worth nightlife and shopping. Bars are open until 2AM and there is a place to go for each night of the week.The pool is in the adjacent tower. It is a diving pool with plenty of chairs around it. There are two fitness centers, one of them with pool view. They have older equipment; bike, treadmills, free weights, and a couple benches.There's a mexican restaurant inside the hotel, Cactus Bar and Grill. Good food, better margaritas. All in all, I would stay at this hotel again. Don't let the bad reviews fool you.