Great Weekend

Just had 2 nights here on a weekend break with my 75yr old Mother, and we both loved it. Booked as part of a theatre package. Reception & Concierge nice and friendly & helpful. Beautiful clear lobby area (I can't stand all the clutter you get in many London hotels) in keeping with the modern styling & trendy rooms.

Lovely twin room with a side view of the Thames and O2 Arena on the opposite bank. Comfy twin beds & clean bathroom - tho' found it a bit odd having clothes storage in there & not in the room.

Good sized mugs for the in-room tea/coffee - but the requested extra milk never arrived, & there were no biscuits!

Only real complaint was that the light in the cupboard holding iron, hairdrier etc wouldn't switch off - so had a narrow strip of illumination all night.

Would certainly return again if I could get another good deal - I thought the rack rates were high, for a slightly out of town 4*.

Great hotel with just minor faults...

The hotel is excellent in style and quality overall. Check in is efficient and friendly. Taxi service worked very well. As the hotel is located in the Canary Warf area and brand new, normal taxis can have some troubles still to find the hotel, but not a major problem.

The rooms are great. Quite large for "London standards" and facilities are superb. Maybe you could hope for some more TV channels than only the basics.

The only negative thing with the hotel is that we found it a bit too quiet. As the location is a bit ot of the city i find it quite important to have a nice bar/lounge with music etc, but it was all quiet and sophisticated. Service in the bar were OK with a little inexperienced staff issued. But overall good.

I would definately stay here again if i will be in the area.

Perfect Hotel - Perfect Weekend

Stayed at the Radisson Edwardian for a romantic weekend away in London.

I paid around £100 per night for a superior room which was absolutely perfect - worth paying double for!

Location is great for Canary Wharf and the O2 Dome - not so convenient for central London but the DLR Railway gets you there in 15 mins or so (previous reviews that say the station is some way away from the hotel and not signposted must have been looking in the wrong direction!!! Blackfriars and Canary Wharf stations are a short walk away - Blackfriars is about 500 meters from the hotel).

REestaurant was fantastic and we were made to feel very special without the service being too overbearing (I would recommend the duck!).

All in all we could find nothing to detract from this hotel and will be making frequent repeat visits - can there be any better endorsement than that?

Stunning hotel

Having been born & breed on the isle of dogs it was a sort of home coming & I must admit the place has changed & to have a hotel like the Edwardian can only make the place better.

I have read some reviews about the price of the rooms but I managed to get two rooms @ £80.00 + Vat per night so it can be done you don't have to pay £200.00 per night.

The rooms are of a very high standard - walk in showers & a bath.Each room had all the things you may need - iron + board trouser press tea & coffee & mini bar.

The hotel has a car park but at £25.00 per day is a bit on the pricey side - so park in the side street for nothing at week ends & after 5.30pm mon/fri.

This is a first class hotel & great value I will be back

Not value for money

Ten of our company staff had to stay here for various durations during the end of October and the beginning of November, and I have to admit that I was looking forward to my stay. However, the hotel did not live up to my expectations. With double rooms being charged at £199 per night, the service came nowhere near what was expected. While the decor is excellent, I experienced the following problems:

1. Waiting for 15 minutes for a drink in the bar, which never did arrive! When the waitress asked me again what I wanted, I gave up and found a fantastic pub down the road called 'The Gun.' I did not bother drinking in the hotel again.

2. Blocked sink in my room. I was told it was fixed on my second day, only to find it still took 5 minutes to drain.

3. Unable to enter my room. New key card had to be made.

4. Receiving a phone call at 10pm to see if I had settled into the hotel, despite being in bed asleep.

I realise this is a new hotel and that 'teething problems' will happen. However, the hotel management need to get a grip of the poor customer service and room problems before too much damage is done. I definately did not receive value for money, and felt cheated. I will not be returning, and I will be passing my experiences onto my company hotel booking agent.

Beautiful Hotel

Brand spanking new hotel. Great reception, bar and restaurant and rooms. Hotel also has a great spa and a nice gym. Location far from the city center but walking distance to canary wharf which has great shopping and restaurants/bars and close to the O2 Arena.

An enigma

This hotel is very glossy on the surface, but the location is pretty terrible. It's a fair distance from the DLR stations (without proper signposts, which makes it hard if you're carrying luggage) and there's not a lot around it. The room was nice enough - except they gave me a disabled room, though I'm not disabled - but it was somewhat enigmatic. There were all kinds of hidden switches on the appliances (iron, light, hairdryer) that made it hard to figure out. The lights were too dim which made it hard to see - the room was rather dark and gloomy even during the day. I felt I was fumbling around constantly, and got really frustrated with being unable to see properly.

Breakfast was not good value for money. The food looked like it had been standing around a while, the tea and coffee took ages to come (I'd almost finished before it turned up) and there wasn't much choice on the buffet. I only went once - the other days I went without.

Good points - free WiFi, nice TV and great quality bed.

Weak points - my room was too dark, the room safe battery was flat and I couldn't store my valuables and the interconnecting door to the next room was left unlocked, so I had to get the staff to come up and lock it. Oh, and my room key kept getting disabled, so I had to go down to the reception each time I returned to my room.

I got a good price on this hotel through LastMinute.com (as one of their Top Secret hotels). It was over 200 USD cheaper than the rate if you book it through the same site directly rather than as a Top Secret hotel. I'm glad I saved that money because it certainly wouldn't be worth the extra. I won't return.

Stunning hotel!!!

I decided to book this hotel to celebrate my 3 year anniversary with my boyfriend and have to say that it was excellent for the price of £85 for one night plus VAT.

The hotel entrance was absolutely stunning and checking in was delightful with the wonderful staff. The room itself was gorgeous!!! We had a beautiful queen sized bed, with egyptian cotton duvet covers and the bang and olufsen television was great!!! The bathroom was so stunning and immaculate. the room facilities were brilliant with ironin board, hair dryer, towels and toiletries.

The staff were extremely welcoming and always checking if we were happy with the room.

The view was lovely of the millenium dome across the river.

I would definitely book this hotel again and recommend it to anyone!!