A bit more of satisfaction does not need to be expensive

We stayed last weekend due to the Madonna concert in Manchester and booked a 1 night stay at the Radisson Edwardian. After reading especially the comments about the Britannia Hotel I think, we had more than only a bit of luck. We had a deluxe room on the 9th floor overlooking the city centre and I have to say, it was worth the GBP 147 we paid there. The room was never used before and everything was therefore in perfect condition (the receptionist told us, that they just finished that floor). The bed was fabulous and I never had a better sleep before in a hotel. And the hotel is very close to the MEN Arena as well as direct in the city centre. Very positive is the overall friedly staff and we enjoyed the SPA before we went out and on the Sunday morning as well. I can't say anything about the restaurants, as we didn't use them as we were always too late. But the 24h roomservice even served food early in the morning which was very helpful after a long night out.

The suites are to die for!

I stayed at the new 5 star Radisson Edwardian Hotel Manchester over the weekend staying in one of their fabulous suites. The decor was amazing and the decking area is a fantastic idea. We ate in the Opus One Restaurant where the staff were extremely attentive and the food was outstanding. The jacuzzi, sauna and steam room where extremely relaxing and my children loved the pool. Room service breakfast was ontime and piping hot. The waiter even laid out breakfast on our table, a nice touch I felt. Overall we had an enjoyable stay and were extremely impressed with the facilities and the friendliness and willinginess to help attitude of all the staff. We will definitely be returning.

I love the hotel and had a superb time there

Stayed for a few days in the hotel and it was fabulous. Very nice and comfortable rooms with wonderful fluffy bathrobes, a full English breakfast buffet with all you can expect, a fully equipped Spa with pool and treatments rooms as well. And the very impressive dining restaurant - everything prefect and all staff members were extreem friendly and helpful. I will come back and can recommend this hotel to everyone, who likes comfort and a relaxed athmosphere in a central location.

We enjoyed our stay there

Just a short review of our stay in the hotel: very convenient location in the city centre, nice styled modern and warm rooms with all facilietis, you can think of, friedly and helpful staff and a relaxing SPA (the treatments are wonderful). All areas were clean and in perfect condition. What else do you want for £100?

Simply excellent

stayed in Manchester for a week due to business there. The staff treatet me like a queen, always polite, extremly helpful and a smile. I really enjoyed my stay there and it's a shame, that not all 5* hotels are like that. And the special offer in the moment is a phantastic value for money. For all, who want to stay downtown Manchester is this hotel a must.

Interesting rooms (suites?)

we came to manchester due to see the latest traithlon and stayed at the Radisson Edwardian Hotel. We booked a Business Class Room and stayed in an interesting kind of suite. It's not really a suite, it's build inside in the Free Trade Hall and is basicly an oversized guestroom with glas-dining-table. Instead of a living room you have a part of the patio, which is in front of all rooms on this floor (seperated with wooden walls). The glasroof above makes you still feel sitting outside (it's heated when it gets cold like the weekend we stayed there) even when its more or less inside. Very different to all places, I have stayed in so far. But nice, and we had a very good time there. The staff was friendly and helpful and the location of the hotel perfect down in the city centre. The Spa is not so big but fully equipped, the restaurant is very impressive with its black and red styled interior. Overall a good place to stay. A very good thing is the Bang & Olufsen TV with a huge choise of videos and CD's on demand. And I liked the bathroom with the shaving mirror in the shower - this must have been a man's idea.

A nice apointed hotel in perfect location

After reading the other 3 comments in this portal I thought about cancelling my booking but I wanted to find out, if its really as bad. Maybe the hotel improved quite a lot, but my experience was absolute fine. You can still see that not everything is ready yet - the breakfastroom is not ideal (no buffet), but the rooms are very nice and comfortable, the reservationist was very friendly, efficient and helpful, the opening rate a good deal. The frontoffice staff was friedly and helpful as all staff we met. The pool and spa area is nice and I can especially recommend the spa treatments. They are very relaxing and a real plus for this hotel. Unfortunately the higher floors were not available, the view was not that nice, this might be better on the top floors.

Awful!

As I visit Manchester quite regularly I thought it would be a change to stay at the Radisson as opposed to the Lowry/Malmaison, especially with the reputation that the hotel group is renowned for. I wish I didn't. I have stayed at Radisson Hotels in the past and have always been impressed. However at the Radisson Edwardian Manchester I was shocked by the standard of service, from which claims to be a 'five star' hotel. Obviously with being a new hotel it's only fair that certain 'teething problems' are to be expected, but the whole service was just unprofessional. The so-called reception team did not have a clue what they were doing and it's a shame that they didn't have the knowledge to match their pretentiousness! The building itself was nice and the rooms comfortable, but in my opinion does not have the extra touches that constitute a five star rating in any respect. There are much better hotels in Manchester and I certainly won't be staying there again.

Terrible hotel - don't go there!

I stayed here with my partner last weekend - we stay in Manchester around once a month and usually at the Rosetti. The whole experience was terrible - terrible check in - no-one seemed to know what they were doing - they offered to valet park the car and then asked me to sign a disclaimer and said they would not be responsible for any damage caused in parking it in a nearby car park, then the duty manager on the desk said this was wrong and then did not understand the disclaimer - I parked the car myself. There was a red carpet on the steps - presumably for a later wedding party - it was loose and frankly a hazard to walk on. Our room was not ready and we returned later when it was. The room although nice was dusty and generally not properly prepared for a new fit room - not what one expects from a supposed five star hotel. The next morning we were stranded on our floor for a bit as one lift was disabled and the one that seemed to be working had a sign on it saying it was out of order! We got to breakfast to find the worst buffet I have seen before in complete dissarray, we were seated in the conservatory area which was not finished with stones around and various holes in the ceiling and walls and bare wires hanging out. We ordered breakfast - the staff seemed amazed we might want a menu to choose from as there were none and we were only offered full english breakfast. When this came it was barely warm and the sausages were cold and red inside - needless to say we left them and refused to pay for the breakfasts - people around were not getting what they wanted either and we checked out and left hoping never to return. We paid for the car parking at the hotel and the ticket was validated only to find that it was not accepted in the car park and we had to get a replacement ticket from a hotel employee collecting another resident's car - we will not be back and have written to complain - awful!

There are better hotels than this one

Manchester is a great place and it is a pity this new (apparently) 5 star does not live up to the cities reputation.

It has just opened and I think that is what might be the problem. Lots of teething problems, such as a fire door jamming open on my floor. That did not make me sleep very easily, nor did the noise from the function taking place in the hotel. And I was on the fourth floor.

I've complained to Radisson via their website but no reply after a week. So either they've not got it or they are not that bothered.

In recompense for all the fun and games I had which included, if you can believe this, them not knowing what type of beds were in the rooms, they offered me a free upgrade to a suite the next time I stayed. I doubt they know where the suites are!

I wont be going back - I actually checked out early. Things may improve once the hotel settles down and has more experience of being open.