How has this hotel rated in the past?
- Room service
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Historical Traveler Reviews Queen's Landing Niagara-on-the-Lake
A great place!
We recently stayed at the Queen's Landing in Niagara on the Lake and the resort was even more than we expected. The people were friendly, helpful and committed to superior service. The rooms were elegant and very clean.
We were a party of 10 people and not one of us had anything bad to say. We wouldn't hesitate to stay here again. We had a great time in a beautiful resort in a lovely town.
Loved the total experience
My husband and I celebrated our 25th anniversary
at Niagara-on-the-lake. We had never been there before and were delightfully surprised at the total experience we had. We stayed at the Queens Landing which was luxurious and had dinner at the Pillar and Post which was one of the best meals we have ever had. In addition we golfed several times at the Niagara Golf club along Lake Ontario, had a carriage ride throughout the city and enjoyed a play at the Festival Theater. The shops downtown were unique and fun to go through. We are not normally "shoppers" and yet we enjoyed our time in the stores. Everyone was very friendly and accomodating. We would love to go back there again next year and make it an annual trip.
Average Rooms, Great Restaurant
Stayed at the Queen's Landing enroute to Buffalo. We purchased the room and dining package which included dinner and breakfast in the Tiara Dining Room. We purchased the traditional room at a rate of $255 Canadain. When we checked in ,which was a Wednesday afternoon you could tell that the hotel was virtually empty due to it being "off-season" and a Wednesday, I travel extensively and was thought that perhaps since the hotel was so empty that they would upgrade our room. We not only did not get offered an upgrade, but were given a room overlooking the roof of the ballroom, asphalt is not a pretty site. The room was extremely average for the price. The hotel also had no gift shop or even vending machines so if you'd like a soda or water you have to purchase through room service or the mini bar, which includes lots of GST,PST and a Service Charge. The best thing about the hotel is the food. The dinner and breakfast that were included were spectacular. If Rudy is working, ask for his section, he was fantastic. I think the next time, I'd stay directly across the street at the Harbour House and eat my meals at Queens Landing.
Had a quiet stay
Stayed overnite on a Friday in early December 2003. The Inn was mostly dead, as was the whole town. The room was clean and they turned down the bed while we were out to dinner. The weather was not that terrible but we seemed to be the only people in town.
Bad Experience at Queen's Landing
We made reservations over 6 months in advance on the Vintage Inns web site (Queen's Inn web site), but when we went to check in we were told they were overbooked and had no rooms. When we told them we had reservations they told us they don't guarantee reservations made on their own web site even though when I had called after making our reservation to make sure we had rooms they said we did and even though they had our credit card number. I'm sure if we didn't show up, they would have charged our credit card. When we complained, they were rude and arrogant. It turns out this also happened to other people we know.
Love the Queen's Landing
Stayed at the Queen's Landing on Friday, July 4. What a wonderful experience. We stayed on a Summer Getaway package which was only $296.00 per night including breakfast & dinner! The serenity of our room was only bested by the quality of meal we had in the Tiara Dining Room. Try the Beef Tenderloin. We are already planning our next trip to Niagara on the Lake.P.S. We were going to stay at White Oaks, but found out that the hotel is not actually in Niagara on the Lake Town but a 15 minute drive from there. Right next to the QEW highway...buyer beware!
My wife and I stayed at the Queen's Landing on April 26, 2003. We had a long and lovely day visiting vineyards and attending the theatre. We got to bed just before midnight but had no chance of sleeping due to the extremely loud band playing at a wedding in the hotel.We decided to get dressed and go down to the bar and have a cocktail until the wedding ended, only to find that the bar closed at midnight, and nothing else in the hotel was open. We spoke to the deskclerk but he was unable to do anything about the noise. It was close to 2 am before we were able to get to sleep.My frustration is the way the hotel handled our complaint. I filled out a comment card from the room and outlined the events of the night before. I pointed out that there is a notification in the room that "Quiet Hours" start at 11 pm. I received no feedback from hotel management on our problem.I have twice sent emails to the hotel informing them of our disappointing experience, but again have received no feedback what-so-ever.I would have easily accepted an apology from management and a wish that my next stay is more positive. To not respond to concerns of patrons is truly terrible customer relations, and I shall not stay at the Queen's Landing or any of their affiliated establishments again. They are the Pillar and Post and the Oban Inn.
We have been staying at the Queen's Landing since it opened. We take a getaway trip there at least once a year. It is especially delightful around Thanksgiving, our usual visit time. The Inn is decorated for the holidays and literally glows with golden ornaments and seasonal displays. The richly decorated and panelled library with its fireplace is a most restful spot that we always while away time in. The dining room overlooking the Niagra River has only gotten better each year. Some of our most memorable meals have been eaten there. All in all, we cannot think of a better place or one that we have consistently enjoyed visiting year after year. Highly recommended.
My mother, my grandmother, and I enjoyed a dinner at the Queen's Landing memorable enough to figure in our conversations almost a year later. The restaurant was quiet, well-decorated, and comfortable; the service above reproach; and the food heavenly. The bleu cheese salad with dried apple twists was edible abstract art. The chef invented a special vegetarian pastry entree for me, including white asparagus, lima beans, and unrecognizable but delicious vegetables apparently related to ferns. Meanwhile, warm foccacia was served with olive oil and balsamic vinegar. The bittersweet chocolate tart concluded the meal perfectly.
Not in Niagara Falls
Queens Landing Inn is not located in the Falls, but in a small town called Niagara-on-the-Lake, 15 minutes from the falls. Niagara-on-the-Lake is known as the prettiest town in Canada, and both hotel and town are a must visit.
TripAdvisor Reviews Queen's Landing Niagara-on-the-Lake
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