The Queens Hotel
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Historical Traveler Reviews The Queens Hotel Bournemouth
I stayed in the Queen's while in town for a week on business. I have to say that there were up's and down's during the week. Obviously an older building, the hotel is not suitable for disabled customers as there are lots of stairs and one very tiny, rather dilapidated lift!
The staff were ok - on the first night, they rather worryingly gave a male guest a spare key for my female colleague's room in the middle of the night, they did not check the number he quoted against their guest manifest, resulting in my colleague being stressed and the management of the hotel were completely unwilling to assist her in any way by moving her, fitting a chain (as other rooms had one fitted) or anything more than a half hearted sorry.
Breakfast was fine - self serve fry up or continental, bar food a bit expensive and just ok. The bar was fine with a nice airy room, you can go outside, garden is lovely. Prices around avarage for a hotel.
Rooms are old fashioned but with comfy beds, usual facilities, needs a bit updating. Can be very hot at night as there is no A/C. Thin walls/doors so you can be woken by slamming doors, creaky floorboards etc.
Good location, lots of pubs & restuarants, a nice stroll from the town centre and there is a really handy lift down the cliff to the sea front at the end of the road (2 mins walk).
Very poor value for money
We arrived at 8.00 to find our booking had been lost. The room we were given was obviously only sold as a single normally - as the bed was not full sized, the room was small, and there was only one set of towels.
The wallpaper was peeling off, and was very dated, with marks all over it. The room was hot - and the radiator in the bathroom on full!
At breakfast the table behind us contained a plate of vomit! The head waiter pointed this out to the other restaurant staff every few minutes - but the plate remained there for at least 20 minutes. Unsurprisingly I did not eat any breakfast (luckily my husband was unaware as it was behind him).
We complained and were moved to the sister hotel - the Tralee - this is slightly better!
Overall very poor value at Ł90 per night for B&B.
My husband and I spent a short break here recently. It was just ok.
The room was small and cramped. It was hard to get round the bed to the opposite side of the room. The room was very hot and without air conditioning it was very hard to sleep. When you turned on the bathroom light the extractor fan came on which was very loud and very annoying. Housekeeping was very basic - they replenished the soaps and shampoos only once during our stay and the bed linen was never changed in our 5 days there. Breakfast was nice apart from the grumpy supervisor. He made such a fuss every morning over where people sat despite the fact that the hotel wasn't that busy during the midweek. He never failed in his daily mission to snap at unsuspecting guests who had happened to sit at the wrong table and to terrorise the poor waiting staff. It was crazy. On our last day there was an older man overseeing breakfast and he was a pure gentleman. He had a warm smile for everybody. You could even see that the waiting staff were far happier and more relaxed on his shift.
The bar was cosy but quite overpriced. However the bar staff was friendly and very helpful. Bar food was quite good but the menu was fairly limited. Reception staff were quite stuffy apart from one bearded man who was very nice. When aproaching any of the other Receptionists you were greeted as though you were interrupting them from something far more important.
On the plus side, this hotel has a nice location close by the beach and within walking distance to many good pubs and restaurants. Bournemouth was a great spot for a short break. I'd go back again but I'd look for a different hotel to stay at. I'm sure there are plenty of hotels that can do a lot better.
I stayed at the queens for 2 nights with my girlfriend and another couple. We all enjoyed everything in the hotel. The staff were friendly and helpful and were keen to make our stay good.
We ate breakfast and dinner in the restaurant and I'm no master chef but the food was great! and I love my food.
Room was huge and had a nice feel to it. Pool was gorgeous and sauna was nice too.. I didnt make it into the gym because the short break was so I could relax! The location is good, close to beach and close to town.
Overall I couldnt fault the hotel and its location and I will definatly be going back.
Queens Hotel, Bournemouth
Hotel hot, no air conditioning except in the dining room. Rooms mediocre. No fridge, tiny towels, very thin. Poor facilities in the rooms. Staff just o.k. Most could not speak English. Would I stay here again - no.
Could do better
The room ok. The bed was lovely and comfortable. There was a terribly loud humming/buzzing noise in the bathroom when the light was swithed on. Far too loud- it hurt my ears , so I ended up using the bathroom without putting the light on, relying on the light coming from the main bedroom. I could also hear the buzzing noise from other bathrooms nearby. Prevented me from sleeping at times.
The TV in the room did not have Sky, not too hard to install. Also no fridge, I had to keep my milk outside on the window ledge!
I might consider staying there again, but would look elsewhere to start with.
stayed 3 nights on Business
location central to tourist area and near the university.
clean and plesent public area decor.
room tired and old furnishings and fittings. room very cold. not set up with internet or wifi etc.
bar drinks very expensive
food expensive, average quality and indiferent staff.
difficult to find a national chain business hotel in the town most cater for elderly tourists. against this benchmark this hotels compares favourably, but it is not by any stratch a modern business hotel.
Nothing special, nothing awful.
We knew what to expect (it was our second visit, last time 3 years ago), and nothing has changed. Our room wasn't as good as before, and although the bathroom looked fresher, the room suffered from lack of natural light and felt quite dingy.
The food was good in parts, our Saturday night 'function' was especially well catered for. The breakfasts were OK, although we did have some trouble getting served which is the last thing you need in the morning!
The reception staff were friendly and efficient and tried their very best to cater for the needs of our group.
The Queens could do with a complete overhaul of many of the rooms, with attention to the little things that make a stay more enjoyable. Decent lighting, better tea-making facilities (including some biscuits!) and nicer towels/toilet paper would be a start.
A big advantage of this hotel is that it is in a fairly quiet road and close to the seafront. The walk into town only takes around 10 minutes and is very pleasant.
Overall, not bad but could do better.
You'd get better elsewhere
An OK hotel, but I feel that you would get better value for money elsewhere. The rooms are basic and in need of modernisation. Equally, breakfast is of a poor quality unless you fancy cold bacon sitting in fat and congealed baked beans with runny scrambled egg.
Have stayed here a few times on business, and the service has not improved with each stay. Impersonal substandard recption from hotel staff.
The pool is good, however they have a CCTV camera on the pool which is displayed on a colour TV behind reception to the full-view of everyone checking in an dout and sitting in the lobby. Fine if you don't mind being displayed to all and sundry when you are in your bathing costume!
There is nothing grand or special about this hotel. All I can say is that it is better than the nearby Cumberland Hotel, and adequate if all you are expecting is basic accomodation with very little frills.
Not Regal but OK
Stayed here for two nights whilst on business in the area. There is a huge choice of hotels in Bournemouth, we chose the Queens purley based on recommendation from a work colleage.
The Queens is in the East Cliff part of town, close many good eateries/bars/beach and seafront all within a 10 min stroll.
The B&B room rate is pretty good, BUT... you get what you pay for!
The hotel is in dire need of modernisation, however, the rooms were of good size, beds comforatble, breakfast average. Why my bathroon had a heated rad on the whole time which you cant turn off i'll never know why!, seeing as it was 29C outside on the the days i was there. It needs AC!! I was not happy at the bathroon toiletries not being replenished each day, i think this is penny pinching.
The pool is of good size. The gym is one of the worst i have come across, and i think all the equipment should be condemed on health and safety grounds as the kit is delapidated, rusty and poorly maintained.
The bedroom fittings are of a different era, probably cira 1970 or older!
I couldnt dial up on my lap top for some inexplicable reason - very frustrating.
Went down for breakfast at 0720 one morning, there were just 2 other guests having breakfast in the entire restaurant, i sat down on a nice table by the window, and the waitress comes over and asks for my room number and then tells me the table is reserved!!! what? for breakfast!!!
Give it a miss, try elsewhere, the Carlton or Mirramar look good.
If youre 60+ (years old) you'll feel welcome in this place....ever seen the movie "Cocoon"? say no more!!
TripAdvisor Reviews The Queens Hotel Bournemouth
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