Queen Victoria Hotel and Suites

Address: 655 Douglas Street, Victoria, Vancouver Island, British Columbia, V8V 2P9, Canada | 3 star hotel
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*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.


This 3 star hotel, located in the James Bay area of Victoria, is near Royal British Columbia Museum, Prince of Whales Whale Watching, National Geographic IMAX Theatre, and Helmcken House.
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TravelPod Member ReviewsQueen Victoria Hotel and Suites

Reviewed by martartu


Reviewed Aug 11, 2011
by (1 review) Richmond , Canada Flag of Canada

Nice room (studio), very clean, with 2 queen size beds. Pool area is awsome!

This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

Historical Traveler Reviews Queen Victoria Hotel and Suites

A budget hotel at quality hotel prices


Room was not ready by check-in and was dirty (hair in the tub, crumbs in bed) when we finally got it. The first hotel I've ever been in that charged for toll-free calls (not just local calls). Hope that the weather is mild if you're here, as it's got zilch for ventilation in the rooms.

Don't let the lobby photos/attractive branding fool you, this is a glorified Super 8 in dire need of renovation. Would have been 1-star, but the location is about as good as you could hope for Victoria without staying at the Empress.

Fantastic location and close to all attractions


My husband Keith and I have stayed at the Queen Victoria Inn every Christmas for the past 10 years, and we find it a very enjoyable, and relaxing place to stay.

Although I rate the rooms as average, the location is close to all attractions and within 1 minute walk to The Empress hotel. You can't get closer to town than this.

Highly recommended.

Wendy McGregor

OK Room but GREAT location


I recently stayed at the Queen Vic while on vacation on Vancouver Island. The rooms were clean. The front desk staff was unfaultingly friendly and helpful. There were also no worn carpets, strange smells or other signs of shabbiness. On the other hand, it also wasn't luxurious, either. The hallways were narrow and a bit dim. As I recall, only three floors had ice machines, so it meant schlepping up or down floors in older, sometimes-slow elevators. I ended up taking the stairs coming and going from my room.

These were not deal-breakers for me. I was there to explore the city on foot before setting off up-island. The Queen Vic is very centrally located, and it's less than a block from the bus terminal if you come into Victoria on one of the coach lines. In this case convenience of location trumped luxury. Overall, I'd give the Queen Vic a neutral rating.

Great Location, But Has Problems


The Queen Victoria is located across the street from the Victoria Museum and a block away from the harbor. Couldn't beat it for convenience. Staff was friendly and helpful (especially when my daughter's small stuffed animal got carried away in the sheets and wasn't located until the next day).

However, there is no air circulation in these rooms. You'll need to open the balcony windows for that. On the second floor this wasn't a safe option all night or when we were out. Kinda like sleeping in a tomb.

Avoid the Queen Victoria Hotel


We were planning to stay at the Queen Victoria one night out of two in Victoria, as part of our honeymoon. We were looking for something luxurious and romantic. We booked Penthouse 702, after reading the description of it on the hotel's website. There were no actual pictures on the website identified as Penthouse 702. When we arrived in Victoria, we were staying the first night elsewhere, but walked to the QV and asked to see Penthouse 702. Were we in for a disappointment! It looked like a room at the Super 8. The only nice thing about it was the bathroom with a jacuzzi. We had even called and talked to hotel staff about our expectations, about a week before we arrived, and were assured the room would meet our expectations. When we expressed our disappointment to the staff in person, they said that it was the bathroom that was the main and only luxurious feature of the room. I told her that I didn't travel 2000 miles to spend my honeymoon in the bathroom and felt this room had been completely misrepresented to us. They refused to let us cancel without a penalty, and charged us 1/2 of the night's stay, even though we cancelled the night before we were to arrive. Very rude staff, property misrepresented.

Great Location


We just spent two nights at the Queen Victoria on the final leg of our swing through Seattle, Vancouver, and Victoria. We paid $126/night (US) for three people and $4.50 for parking. The room and bathroom were a good size, and the room had a nice balcony that you could sit on, not something you find anymore. It was nice to sit out there with a glass of wine. We had a view of the nearby Crystal Gardens and the rear of the Empress Hotel. It would appear that the hotel is undergoing some refurbishment, as we noticed that some of the other balconies had nice tile surfaces while ours still had cement. The lobby is very nice and roomy, and there is a restaurant on site. We only ate breakfast at the restaurant and the food was good. The beds were comfortable. Each room has a kitchenette available for an extra fee. There is a $.40 charge for local phone calls and we had no problems connecting to the internet with our laptop. Now you may think this is something odd to mention, but being over six foot tall it's important to me, but the toilet seat/bowl was one of the smallest I've ever experienced. I prefer the oblong variety. Maybe in the upgrade they are changing these old fixtures out. Being an older Hotel, the soundproofing is not that great. We could hear hallway noises and doors shutting. There is no room air conditioning, and I'm sure that it is rare that you need it in Victoria. We just happened to be there during their once a year heat wave. There is a small pool and exercise room, but we didn't get a chance to try either. The location is excellent, across the street from the BC museum and just a couple of blocks from the Empress, the government house, and the waterfront. Downtown and all of the shops, pubs and restaurants is just a few blocks further, within easy walking distance. For restaurants I'd recommend Pagliucci's. Very good food, and live music. Be prepared for a wait though, it is popular with the locals. All in all, we'd highly recommend the old Queen...great location, very nice staff, and good rooms. A final bit of advice, if traveling by ferry to Vancouver, make reservations; If traveling by ferry to Port Angeles get there at least three hours early for the 10:30am boat. They don't take reservations and the next boat isn't until 3pm. We didn't get onto the earlier boat, so we parked the car in line and walked back to the hotel (about five blocks) and asked if we could get back into our room for a couple of hours. They said of course...you wouldn't get that response at your average hotel!

Nothing Special


This is a modest hotel in need of significant refurbishment. It is nothing special.

The Best Hotel


We have stayed at the Queen Victoria Inn several times and always had a beautiful room with a lovely view, and the staff were so friendly and nice!! We would not consider staying anywhere else. The food at their restaurant was excellent also and the staff very nice.



My husband and I spent one night at the Queen Victoria and found it to be a very good value. It looks pretty bad from the outside and the lobby/foyer/restaurant area smells a bit like "cheap hotel", but the hallways leading to the rooms, and the rooms themselves, have a very European feeling to them, which is quite charming and gives the hotel character. The hotel has a pool, but not much more than that - no fitness area or anything and you can tell that it's an older hotel.

However, our room was clean and the staff was helpful. A free local paper is at the front desk and comes with your stay. We found a great deal for this hotel on Orbitz for less than $100 a night and it ended up being a fabulous value. The location is also good because it is, although not necessarily in walking distance, right near downtown. One thing to watch out for is parking - there was no parking at the hotel when we were there and we had to park on the street, but we could always find street parking, so it wasn't a huge deal to us.

We were amused


this hotel is family owned and you are classed as one of the "family".we have twice visited the queen vic [2001 2002] and will return whenwecan.nothing is to much trouble and all go out of their way to make sure that your vacation is stress free.the rooms are exeptionally clean and the hotel exudes an ambience that no other we have visited.this is a 4 star canadian rated hotel with 5 star facilities.

TripAdvisor Reviews Queen Victoria Hotel and Suites

3.50 of 5 stars Very Good

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