Historical Traveler Reviews of Queen Mary Hotel Long Beach
What fun!!!
from A TripAdvisor Member
What are people expecting? It's an old ship for goodness sake. Spend the extra money and get the suite. It's like $30 more and it has more room. Walking on the deck is great. We wern't dressed for the restaurant, it was pricey, but it's vacation, come on. We lost track of time and all the places to eat were closed, so we ordered room service.
Not the best, but ok. It was really a great time overall. I guess that we are low maitenance. If you are wanting a luxury hotel, I wouldn't recommend it, but if you want a fun night or two I highly recommend it.
Life is to short, roll with the punches (Not any punches at this hotel however) and have a good time.
It was a nightmare
from A TripAdvisor Member
We booked two nights there because we had heard how wonderful it was.
It was the worst two nights of our vacation. The rooms were old and not updated. The wallpaper was dirty and the even the bedspreads were dingy looking. The elevators definitly are in need of updating. I got my arm stuck in them while trying to hold it open for the others to get off.
The food in the restaurent was over priced and terrible. I would not advise anyone to stay there.
Hotel Queen Mary... loved it!
from bookworm
We spent a very relaxing and peaceful night on the Queen Mary. We enjoyed walking on the deck, the gift shops, and the restaurants, and just watching the sunset. The check in process was a little slow, but everyone was friendly and polite. The rooms are old... which is EXACTLY what we expected, and we will stay there again when we are in the area. We also enjoyed the WWII exhibit and the information posted along the deck. It was a very enjoyable time. If you are looking for a "5 star" hotel, this is NOT it, but if you are looking for a trip back in time, and something out of the ordinary, you will find this ship to be great!
Queen Mary-Not Unless You Love Noise
from A TripAdvisor Member
There is virtualy no sound insulation between the rooms. At sea with the noise of the engines and the sound of the waves, in the olden days you didn't hear your neighbors. But when the ship sits on a cement block, with no other sounds around, you hear EVERY word, every sound from your neighbors even if they are merely speaking in a normal voice. Some of the rooms are brighter and nicer than others, but every one I was in suffered from excessive noise from the adjoining room. If you have to stay here, lower your expectations and take top quality ear plugs. (When I tried to find the manager to talk to him about the noise issue, the hotel operators paged and paged him but he never answered the page. Perhaps he couldn't hear it over the noise from an adjoining room)
Nice old boat
from stagalv
I was excited about going to the QM. My wife and I stayed there for one night. I am a ship buff and was pleased with all. The cabin was comfortable and it is so cool just to walk around the ship and read about it's history. I totally suggest checking it out for a night. Remember though that it is not the Ritz, it is a 70 year old ship.
Buyer Beware
from A TripAdvisor Member
1) Long wait/confusion at front desk despite confirming res' one week in advance, and booking the res'y more than one month in advance2) Shabby hotel room condition despite front desk telling us they would "find us a nice room"...large stains on carpet, old/sagging mattress, paper-thin walls and noisy wedding guests partying next door.Redeeming qualities included Sunday Champagne Brunch. Waiter at restaurant was also very nice though food was so-so.We will try at a hotel in Avalon vs. ever coming back to the Queen Mary.
Lousy July 4th on the Queen
from A TripAdvisor Member
So many things went wrong.
1. I checked in and they gave me a smoking room without telling me. I came back to the front desk and informed the attendant that they made a mistake, I had made my reservation two months previous and called one week before to check on the non-smoking status of my room. The attendant informed me that nothing was available and if I wished to, I could check out. I asked for the manager and the manager never came to speak with us, but the attendant was gone for about 15 minutes. When he returned, he gave us a non-smoking room, although, he was not very friendly. This is bad service no matter how you look at it. Not only was I not told that I was being checked in to a smoking room, but I also was left waiting for 15 minutes after I'd been told I should just check out. The fact that the manager never came out is another service nightmare!
2. We arrived at Sir Winston's Restaurant (the fine dining establishment on board) on time for a 6:30 pm reservation. My party waited 1 hour 20 minutes to be seated and it took numerous inquiries from us to actually receive a table. Additionally, while we waited in the bar, there was no one to serve us. The poor bartender was unable to assist us and had a long line from other disgruntled customers waiting for a drink. Once seated at our table, we were told to go watch the fireworks because they would not be able to serve us until after 9:30 p.m. They were just too backed up! Frankly, this is unbelievable service for a fine dining restaurant. It was not the waiter's fault. He did the best he could. Because the manager never explained or tried to assist those of us who had been waiting over an hour, I will never go to this restaurant again. Also, the food was so-so. Certainly not worth the price!
3. When I went to check out, I noticed that I paid $179 per night but the maximum listed on the room's door was $160. I believe the law is that a hotel is not allowed to charge over the posted charge in the room! Their response was they just forgot to change the cost in the room. This seems illegal to me!
Queen Mary
from tigger137
An intriguing place to stay, full of character, but hotel trades too much on ship's history. Unrenovated staterooms are shabby and lack facilities. Renovated staterooms lovely, with fridge, coffee-maker, hairdryer and air conditioning. Beware 'double' rooms which were designed as singles and are very cramped for more than an overnight stay. Noise from neighbours can be a problem due to thin walls. Weekends very busy/noisy with functions, eg high school proms. For romance, visit midweek when quieter. Sunday Brunch wonderful, although it's a shame they don't enforce the stated dress code.
Fantastic!
from RJB
This is a genuinely fantastic experience. The staterooms (in fact, the whole ship) has hardly changed from the 1930's and staying on board is amazing. Its one of the best Art Deco properties I have ever seen. Where else can you go for a walk around the promenade deck or the bridge after dinner?! There are three restaurants, lovely bars and its not even very expensive. (Placestostay had a discounted rate, but standard rates are not that pricey.) The LA metro goes to Long Beach - you could even use this as a base for a trip to the City. We used it as an overnight before a flight from LAX - the airport is only 15 mins down the freeway.
Atrip back in luxurious time
from A TripAdvisor Member
We had the delightful experience of staying in a stateroom on this fabulous old ship. The price was much cheaper than staying in Long Beach itself, and was only a very quick , free 10 minute bus ride away from the Conference Center and the centre of town .The staff, accommodation, ambiance, food and restaurants were very good and there are discounts to all tours if you are staying on board.What a fantastic alternative to the usual hotel room.