Queen & Crescent Hotel
How has this hotel rated in the past?
- Continental Breakfast
- Fitness/Health center
- Wheelchair accessibility
- Business Services
Travelers also recommend:
- More recommendations
Historical Traveler Reviews Queen & Crescent Hotel New Orleans
My wife and I didnt like this junk hotel—the rooms are tiny (11 x 14), the staff untrained, and getting towels was a problem. I am surprised that this hotel got three stars because it certainly is NOT. It was our first time in New Orleans and staying here gave us agita.
This was the best hotel I have stayed in New Orleans. I have stayed in a lot of hotels so for this has been the best one. It is very Clean and the staff is so friendly. Keep up the good work!!!!
Understaffed and overrated hotel
We stayed here for almost a week and left really displeased with our experience at this overrated hotel. The hotel is completely understaffed and offers many excuses to cover up for its mediocrity (i.e. new girl training, we are completely booked today, problems with our linen service; the list goes on) On 3 of the 5 days, in the early evening, our bathroom had no towels and after notifying the front desk, we had to wait a couple hours for the towels to come--no apologies. The front desk is utterly useless and is indifferent to customer service--they are willing, however, to sell you their tours packages. After four days, when wanting to speak to a manager because our room had not been made (it was already 5 pm), they offered more excuses and then kept us on hold for five minutes and later transfered us twice to different voicemail boxes. We really wished we had read some of our fellow travelers' reviews before going to this hotel because had we known, we would not have booked this hotel.
I am VERY picky about hotels. I had no idea what to really expect of Queen & Crescent because I did all my researching on the internet. I was very pleased when I arrived and had a VERY clean room. The view was not the best, but then I wasn't there to stare out the window. The walk to the French Quarter isn't TOO bad... just don't wear new shoes! I would stay here again.
Nice for the Price
Stayed at the Queen for four nights during a convention. An ideal location, in walking distance to the French Quarter, Harrah's, Streetcar and Waterfront. Rooms were small but well done and very clean. Good breakfast included. Nice bar in lobby area. Staff was very kind and helpful with tours and general info. Would stay again for the price we paid via internet
Stayed here in Sept. before departing on a cruise.
There was a problem with our original room and
the staff was very quick to accomodate us to another room. Very clean, nice rooms.
Stay Away from this Hotel!!
If you do not mind a foul smelling, dirty room, that is completely lacking in even the most basic amenities, then this is the hotel for you. The lobby was relatively clean and presentable, which is why I was completely shocked and horrified when I reached the room (although the automatic, dirty, glass doors leading into the hotel should have been a clue). We wasted no time in leaving this place. I am amazed that the hotel is able to stay in business and even more amazed that they have the nerve to charge more than $50 a night for the rooms. This really should be a room by the hour hotel. Enough said.
Very pleased with our stay
july 6th,2002 We just returned from a 2 night stay in new orleans and i am pleased to say that our room was top notch. We weren't sure what to expect since we made reservations site unseen, but it was very clean and the service was excellent. The room was romantic with a victorian flair, the price was more than reasonable and after hearing some horror stories from other people who had horriable rooms we were very pleased with our choice. We were able to walk the steets after midnight and not feel threatened, if we go to new orleans again this will be our choice to stay. It's worth your money spent.
Promises more than unmet
The hotel is highly overpriced for what you actually get - there's plenty of better hotels in New Orleans for equal or less dollars. Be aware that the hotel is actually two buildings - one of which is not staffed so security can be a concern. Lots of promises - room robes, decent cleaning, etc. - made on promotional materials/internet that were consciously never provided. On 3 consecutive days I asked for a robe and one was never delivered....Room service very slow....Housekeeping done very late in the afternoon...Only good staff I came into contact with was a great bellman on the street....
Disappointed in Nawlins
-Internet info says Airport Shuttle and Shuttle service - no way - $26 taxi or $20 Airport Shuttle
-Robes in room - not ours
-Rates - hit for $129 friends paid $79
-In Room Coffee listed complimentary - part of In Room Bar, only hotel I ever paid for coffee packets
- TV Menu - no way says in room movies but doesn't work - notified management - never fixed
- Historic quaint rooms - code for postage stamp size rooms
- Data Port - next to bed, with desk, if you can call it that, at opposite side of room
- Front desk - almost useless
- Fitness Facility 24 hours as listed , actually 6-10
- Housekeeping terrible, don't want to even go into it
On a scale of 1 -> 10 a Minus 5 only because it wasn't a total disaster.
TripAdvisor Reviews Queen & Crescent Hotel New Orleans
Travel Blogs from New Orleans
... br> These houses are like nothing i've ever seen before, and they are massive. Beautifully built and maintained they are worth a visit. Mostly owned by the rich and famous such as Nicolas Cage and New Orleans Saints quarterback Archie Manning.
Jackson square is home to the St Louis Cathedral, which is the oldest Catholic Cathedral in the United States.
New Orleans has so much energy and charm, its hard not to fall in love with the city. ...
... afford a little bread and simple fillings. The Crescent city, NOLA has been a joy to visit and fortunately Tom Petty's Louisiana rain didn't soak our shoes!We have been told the Amtrak train can be slow but after the Trans-Sib that will be nothing.
It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark ... and we're wearing sunglasses. Hit it.
Oops wrong quote - try this
Good morning America How are you?Say don't you know me ...
... side streets. We had to walk a good while to get in as it's right in the middle of a park larger the Central Park in New York, designed by the same guy. When we got to the entrance we looked around for people selling tickets and I got a guy who had full weekend wristbands, who was tired so heading home. He gave me both for 50 bucks.We managed to slip them on and head in with big smiles on our faces. It was a sold out festival with each day pass going for $90 ...
... The lights were off and no one was home. The rest of the group had found the club close and went back to Bourbon St, unfortunately we didn't have a mobile so we didn't know where they had gone.
By the time we sat down for a meal it was half past ten. We had actually walked right past the club that the rest of the group were in on Bourbon St. No worries, we headed to a club on Decatur St that we'd passed earlier, ...
... I had a midnight bus to catch but a group of us went to a free swing dance class heald near Frenchmen's street at Minni's Bar. It was so much fun and so hot in an unair-conditioned room! We learnt step by step with the leaders changing every couple of minutes. You can really feel the difference between a good leader and poor one! But after an hour and a bit of fun, it was time to finish up and head for the bus. Houston, we have a problem! I don't want to leave ...