Queen & Crescent Hotel

Address: 344 Camp Street, New Orleans, Louisiana, 70130, United States | 3 star hotel
Telephone: +1-504-587-9700
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 3 star hotel, located in the Garden District/Uptown area of New Orleans, is near Harrah's Casino, Tours by Isabelle, Historic New Orleans Walking Tours, and Meyer the Hatter.
Map this hotel

Amenities

Photos of Queen & Crescent Hotel

             

          TravelPod Member ReviewsQueen & Crescent Hotel New Orleans

          Reviewed by jamee

          Room was great, location was great, staff are a little hit and miss

          Reviewed Sep 2, 2015
          by (9 reviews) Brisvegas , Australia Flag of Australia

          Great hotel in a convenient location. Room was clean, comfortable and reasonable size. There is no laundry at the hotel despite what hotel.com information indicates. There is a restaurant in the lobby which has happy hour each afternoon early evening - great food and drinks. Staff are hit and miss.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Queen & Crescent Hotel New Orleans

          Angry!

          from

          My wife and I didn’t like this junk hotel—the rooms are tiny (11 x 14), the staff untrained, and getting towels was a problem. I am surprised that this hotel got three stars because it certainly is NOT. It was our first time in New Orleans and staying here gave us agita.

          Great Hotel!!!!!

          from

          This was the best hotel I have stayed in New Orleans. I have stayed in a lot of hotels so for this has been the best one. It is very Clean and the staff is so friendly. Keep up the good work!!!!

          Understaffed and overrated hotel

          from

          We stayed here for almost a week and left really displeased with our experience at this overrated hotel. The hotel is completely understaffed and offers many excuses to cover up for its mediocrity (i.e. new girl training, we are completely booked today, problems with our linen service; the list goes on) On 3 of the 5 days, in the early evening, our bathroom had no towels and after notifying the front desk, we had to wait a couple hours for the towels to come--no apologies. The front desk is utterly useless and is indifferent to customer service--they are willing, however, to sell you their tours packages. After four days, when wanting to speak to a manager because our room had not been made (it was already 5 pm), they offered more excuses and then kept us on hold for five minutes and later transfered us twice to different voicemail boxes. We really wished we had read some of our fellow travelers' reviews before going to this hotel because had we known, we would not have booked this hotel.

          Loved it

          from

          I am VERY picky about hotels. I had no idea what to really expect of Queen & Crescent because I did all my researching on the internet. I was very pleased when I arrived and had a VERY clean room. The view was not the best, but then I wasn't there to stare out the window. The walk to the French Quarter isn't TOO bad... just don't wear new shoes! I would stay here again.

          Nice for the Price

          from

          Stayed at the Queen for four nights during a convention. An ideal location, in walking distance to the French Quarter, Harrah's, Streetcar and Waterfront. Rooms were small but well done and very clean. Good breakfast included. Nice bar in lobby area. Staff was very kind and helpful with tours and general info. Would stay again for the price we paid via internet

          Great experience

          from

          Stayed here in Sept. before departing on a cruise.

          There was a problem with our original room and

          the staff was very quick to accomodate us to another room. Very clean, nice rooms.

          Stay Away from this Hotel!!

          from

          If you do not mind a foul smelling, dirty room, that is completely lacking in even the most basic amenities, then this is the hotel for you. The lobby was relatively clean and presentable, which is why I was completely shocked and horrified when I reached the room (although the automatic, dirty, glass doors leading into the hotel should have been a clue). We wasted no time in leaving this place. I am amazed that the hotel is able to stay in business and even more amazed that they have the nerve to charge more than $50 a night for the rooms. This really should be a room by the hour hotel. Enough said.

          Very pleased with our stay

          from

          july 6th,2002 We just returned from a 2 night stay in new orleans and i am pleased to say that our room was top notch. We weren't sure what to expect since we made reservations site unseen, but it was very clean and the service was excellent. The room was romantic with a victorian flair, the price was more than reasonable and after hearing some horror stories from other people who had horriable rooms we were very pleased with our choice. We were able to walk the steets after midnight and not feel threatened, if we go to new orleans again this will be our choice to stay. It's worth your money spent.

          Promises more than unmet

          from

          The hotel is highly overpriced for what you actually get - there's plenty of better hotels in New Orleans for equal or less dollars. Be aware that the hotel is actually two buildings - one of which is not staffed so security can be a concern. Lots of promises - room robes, decent cleaning, etc. - made on promotional materials/internet that were consciously never provided. On 3 consecutive days I asked for a robe and one was never delivered....Room service very slow....Housekeeping done very late in the afternoon...Only good staff I came into contact with was a great bellman on the street....

          Disappointed in Nawlins

          from

          -Internet info says Airport Shuttle and Shuttle service - no way - $26 taxi or $20 Airport Shuttle

          -Robes in room - not ours

          -Rates - hit for $129 friends paid $79

          -In Room Coffee listed complimentary - part of In Room Bar, only hotel I ever paid for coffee packets

          - TV Menu - no way says in room movies but doesn't work - notified management - never fixed

          - Historic quaint rooms - code for postage stamp size rooms

          - Data Port - next to bed, with desk, if you can call it that, at opposite side of room

          - Front desk - almost useless

          - Fitness Facility 24 hours as listed , actually 6-10

          - Housekeeping terrible, don't want to even go into it

          On a scale of 1 -> 10 a Minus 5 only because it wasn't a total disaster.

          TripAdvisor Reviews Queen & Crescent Hotel New Orleans

          4.50 of 5 stars Outstanding
           

          Travel Blogs from New Orleans

          New Orleans

          A travel blog entry by jamee on Sep 02, 2015

          5 photos

          A happy coincidence - the weekend we were in New Orleans was also the beginning of Southern Decadence. Whilst there was not much on the weekends program for us girls it was still nice to be in a town with lots of rainbow flags in shop windows, hanging from balcony's and basically a community celebrating love. The celebrations and swell of like …

          2-9-2015

          A travel blog entry by tom.a15 on Sep 02, 2015

          Today we were excited to go on a swamp tour but by the time we got out there it started to rain and the decided to cancel the tour. I was unhappy as I was really looking forward to see the alligators. By the time we got back we decided to have some lunch. We went to a famous restaurant; Cafe du monte. They sold these world famous French donuts which were so good but so ...

          Plantation Homes

          A travel blog entry by hilaryramsey on Sep 24, 2014

          33 photos

          ... are 400 years old.




























          In the early 1700's an unknown settler planted 28 evenly spaced oak trees in 2 rows leading from his cottage to the Mississippi river. They are a mile long and were planted to channel the breeze from the river ...

          Homeless statues, Treme and old old jazz

          A travel blog entry by travelsofmarty on Sep 07, 2014

          1 comment, 12 photos

          After such a late finish last night, we are grateful for a sleep-in and catch up this morning, We have no major plans for our last day in New Orleans so we take some time to catch up on travel stuff (washing, booking accommodation, etc). It is after lunch before we actually head out today and when we get outside, it is hot and raining. The rain doesn't last long, but the thunderclaps when they come sound like gunshots. This happened on our first day in NO and scared ...

          Segway, at last

          A travel blog entry by pnp53 on Jul 21, 2014

          My husband has always wanted to do a Segway tour but I am too uncoordinated!
          So he took one while I was at my conference. I can't report on it since I wasn't there but he enjoyed it.

          On my way home from the conference I walked into an arrest being made on Dauphine St. ...