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Historical Traveler Reviews Quebecs Leeds
Unfortunately this hotel fails to impress. It advertises itself as 5 star luxury but really disappoints. We stayed in a townhouse room, stylishly decorated with a comfy bed and lovely bed linen but it is let down by the darkness and smallness of the room, the cheap dvd player and tv which you can't watch from the bed. A hairdryer is provided but it is then difficult to find somewhere to plug it in and then it doesn't stretch to be in front of a mirror. The bar in the hotel is an honours bar. Generally these are ok but when there are no clean glasses, no ice .. what's the point?
Breakfast on the sunday morning was also poor. We arrived for breakfast at 9.45am but by 10.30am we had just got the bowls for getting some cereal, and no sign of any coffee/tea, no chance of ordering a cooked brek. We weren't alone, almost every table made a complaint. Our advice, go to Cafe Nero instead. Great coffee and fresh pastries.
This hotel could be something special but it needs to pay more attention to detail to earn 5 star rating. It's just pretending to be 5 star at the moment.
Would we stay there again? We don't think so.
After reading the reviews here I was expecting a lot more from Quebecs. Although only a couple of years old our room, 407, was beginning to look shabby and in need of a refurb. Nothing major, just little things that annoy me, especially when I am expecting better. We were only using the hotel as a place to sleep so it wasn't worth trying to change rooms. The hotel is ideally located for Leeds city centre, but then so are may others. The hotel reception is small - only one check-in or check-out at a time. Check-in was OK but we had to wait to check-out. Because it is so small when we went through reception in the morning it was full of people lounging around with their luggage waiting for taxis (I guess) - if it had been like that when we checked-in it would have been very off putting. There is no restaurant or proper bar - there is an honesty bar in the lounge but it had no atmosphere (or other people). Breakfast is served in the "conservatory" but the full Yorkshire breakfast (of which I have eaten many) was nothing special. So, the important question - would I stay there again? Unfortunately, no I wouldn't.
Definitely not 5 stars!
We have just returned from a weekend at Quebecs and were extremely disappointed. Although the building is lovely and the standard of the furnishings is very high, the hotel is not well maintained and the service was poor. There is no way this hotel can be considered 5 stars. We booked a double deluxe room and specifically asked for a quiet location - instead we were given a room on the main road, right in front of the breakfast room. Not only was the ceiling badly water damaged, but the basics you'd expect in any chain hotel didn't exist. There was no luggage rack, no hangers, no telephone directory, no 'do not disturb' sign and it was too dark to see anything in the bathroom because the overhead light over the sink wasn't working. To make matters worse, we didn't sleep at all the first night, because the air conditioning in our room didn't work.
When we complained the next morning, we got a sincere apology and the receptionist told us that she would upgrade us to a suite to make up for things. We were given the room number of the suite and told that when we returned at the end of the day, our bags would be in the suite. But when we got back to the hotel, we had been moved to an even smaller room on the main road instead. We were confused and annoyed, but when we tried to get an explanation from the hotel, we were given the feeble excuse that the suite had actually never been available. After complaining some more, we were finally moved to a larger and quieter room in the back of the hotel. We felt that we were owed, at the very least, an apology by the manager, but she never bothered to contact us, even though she was well aware of what had gone on. The next day, the receptionist we'd originally spoken with explained that there had, in fact, been a suite free, but the hotel had been reluctant to lose the possiblity of booking it for the night, even though it was after 6.30 PM on a Saturday by the time we got back to the hotel.
We definitely won't be going back to Quebecs - even after we'd moved to the new room, we encountered a series of problems that you would never expect to run into in a 5-star hotel. Yet we might have been willing to overlook some of those things if the management had showed any concern for guests' satisfaction. Sadly, they just didn't seem to care. Ironically, our business won't be the only lost custom for the hotel. We travel extensively, as do many of our friends and colleagues, and before we went to Quebecs we told people in the UK, US and Canada about how we'd read great things about the hotel and were looking forward to our stay. We will now be telling them to book another hotel next time they travel to Leeds.
Booked this hotel online for my husbands birthday. When i booked i rang the hotel to confirm that we would be staying in a suite. Upon arrival we were told that no parking was available even though we were told that it was when i rang. They only have 7 spaces. On arrival at our room we were so disappointed, our booking form said suite and when i rang i was told it would be the sherbert or peppermint suite. It was a very dark ordinary en-suite room. On complaining to the manager we were basically greeted with a "so what, i cant do anything" attitude. To top the weekend of there was a hole in the bedding, the room was freezing and the pillows had feathers pouring out of them as the end had burst. We have stayed in leeds on many occasions and i will be in no hurry to stay at this one again. This hotel should be rated 3* not 5* as it did not even have basics such as a swimming pool or gym.
Superb place to stay
Stayed at the Quebecs in the Peppermint suite. All I can say was that the service was superb. Value for money was excellent. The room was a split level with TV in both the bedroom and sitting area. The location of the hotel was great. I cannot reccomend this hotel enough. It is a bit on the pricey side but well worth it.
We stayed at this hotel on new years eve 2003/2004 and have to say this is probably the nicest hotel I've ever been fortunate to stay in - so much so, I did not want to leave the room the next day to explore the city!! The beds are havens of comfort, with duck down duvets and pillows that completely envelope you. There are robes and slippers in the rooms, together with complimentary apples (? - a nice, if a little strange, touch!) and bottled water. Each room also features a CD player, so don't forget to pack some CDs!! Even our standard room was large and decorated in a very tasteful & modern way. The bathrooms in particular were beautiful - ours had 2 separate handbasins for synchronised tooth-brushing! There are also complimentary Molten Brown Toiletries in the bathrooms, which are luxury in themselves. The breakfast here is outstanding, with a large selection of cereals and fresh fruits such as strawberries and raspberries, as well as the traditional full english. The staff are friendly and helpful (even when they have to work on new years eve!) All in all I can't wait to go back - this hotel epitomises luxury accommodation! The only warning I would give is to book with the hotel directly - a friend of mine & her partner booked with an internet agent and found themselves in a much smaller room, usually intended for sole occupancy. Although the bed was larger than a single bed, it certainly wasn't the queen sized bed we had!!
A pleasent stay
February 2004: The room was comfortable and clean, though rather warm.
The bathroom was stylish and contemporary. The service while courteous was a bit erratic. They misplaced my drycleaning, found it later, there was a variety of small nuisances like this that persisted during my stay. It is adjacent to a nightclub, so it can get a little noisy, and they have a wrought iron gate that locks the hotel at 10PM. It has internet service listed as a feature to the hotel, but this was untrue.
I will more than likely return to this hotel.
Superior Hotel - Gets It All Right
As a lawyer I have stayed in this boutique hotel on more than on occasion now when attending cases in Leeds. I cannot recommend Quebecs more heartily. It is ideally located within striking distance of station and town (and courts). The staff exude friendliness and the rooms are decorated to a very high standard. One can expect fresh fruit and CD players as well as a great breakfast and temporary business cards. This was formerly the Liberal Club and the hotel benefits from the lovely building. Enjoy the honesty bar in the lounge upstairs with roaring fires, plush sofas and newspapers to relax with, you won't want to leave. It also explains why a number of professionals make it their home from home.
Gorgeous, stunning, perfect - stay here!
My husband and I recently took advantage of a Shopping Weekend deal at the Quebecs and we only had to stay one night at a cost of less than £100. It took some finding (ring the hotel for directions before you set off) but the common rooms and the bedrooms are superb.The decor in the rooms is really luxurious, with very expensive bed linen, slippers, robes, dinky cd player, tea and coffee etc. Shortly after arriving somone brought us a little gift bag containing shopping vouchers for local luxury shops, and containing little samples of perfume, chocolates and even a little candle from the White company. Then when we returned to the room after hitting the shops we were brought a tray with 2 glasses of champagne, strawberries dipped in chocolate, two glasses of vintage port, and a cheese and fruit platter (you can chose to have these at two different times but we chose to have them together. The breakfast was very good indeed and we didn't mind the absence of someone in the room at all times. It didn't affect the service. Infact the staff were faultless.There is an honesty bar on one of the floors and the room in which it is placed is stunning with Victorian wood panelling and a lovely fire - but not at all stuffy.If you really want to treat yourselves - give The Quebecs a try. It is very centrally placed for restaurants and bars etc and it even has a few free car parking places which is a premium in Leeds.
Value for money luxury!
Spent a weekend there recently. We stayed in one of the suites (Sherbert) and couldn't fault the accommodation at all. We had room service breakfast on the Saturday morning which was piping hot and on time. However, we used the Conservatory breakfast on the Sunday.
Service quite slow with the staff being absent for quite a while. This is being rectified though by having a senior member of staff in the room while breakfasts are being served. Excellent location for shops, clubs, bars etc. and only a short walk from the station. Overall, fantastic value for money on a weekend.
TripAdvisor Reviews Quebecs Leeds
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