Seasonal burnout

We stayed at this hotel for 2 nights in May 2004 based mostly on reviews from this site. I understand you get what you pay for, but still I was very disappointed with the quality of the room--very musty, smelly carpet and linens. Staff was not very friendly at all. A couple of folks bit our heads off for asking basic questions (like can we get a shuttle pass?). As Floridians, we can appreciate "tourist burnout", but still--you're in the business so deal with it. No slacking off in the offseason or you'll get crappy reviews like this one!

The food at the buffet was plentiful but for the most part cold (when it should have been hot). My biggest gripe is the pool. If you check out the photo of the pool on this site, it looks relatively large and spacious. I can assure you it is not! Very, very small for a hotel this size and dirty to boot. I wouldn't let my daughter go in it and you can imagine the problems that created : )

Loved the buffet

Stayed here in Feb 04.2 adults and 3 teenagers.

The free breakfast was good.The complimentary drinks every evening were cool.

Iwould certainly recommend this hotel to my friends and next time we travel we would seriously consider staying here.

Great hotel

Myself my wife and two children aqge 8 and 15 stayed at this hotel and we found it GREAT in nearly all departments. The hot breakfast was superb and the happy hour between 5:30 and 7:00 was fabulous.

Complimentary snacks were also available. We will definitely recomend this hotel if you have a young family. The only down side was on some days house keeping came to service room late.

Great stay!

I stayed at this hotel back in 2003 and didn't have a terrific experience. I decided to give them another try last week, because of the hot buffet breakfast and the free happy hours (2 hours every night!!). Our stay was so much better. The one bedroom suite was very clean and spacious and the staff was very helpful and nice to us.

I say great job to the hotel staff for renovating the rooms and for teaching great customer service. I have told all of my friends that they need to stay here on their Orlando vacations as well.

Decent

We payed 80 a night to stay here for two nights. We traveled with 3 adults and 2 children. The room itself was great. There were 2 tvs, fridge, sinks. and plenty of space to accomodate our two children 2 and 8 and a senior 76. The separate bedroom and living room were great when the kids went to bed. The only down side is that the bathroom is on the other side of the bedroom so when people are hanging in the living room you have to go through the bedroom to use it. The room was very clean and there were no bugs. The only complaint about the room is that the bathroom was worn and had a little odor. The location is great, you can walk to TGIF for dinner or International drive. Just a hop and a skip drive to Universal. The breakfast was decent eggs and bacon one day and pancakes and sausage the next with muffins, toast, cereal, bagels, juice, coffee etc. Go early because it gets crowded. 7-10 am. Staff was great and ticket agent was wonderful. Get the citywalk dollars if you plan to go to citywalk. The bad part is don't stay on the first floor near the front. #s 100-105. When you walk to your room there is a smell that we couldn't figure out. The pool area was a little noisy but not that bad.

Quality suites

The room was nice, and the people that worked there were very accomadating. If I were to have my way there would be a bigger pool. It was very crowded,and there was no where to sit. The breakfast buffet was very nice as was the complimentary cocktails. I would recommend this hotel to people with families not for couples wanting privacy, and you must like kids because there are plenty of them.

Quality Suites were great!

We spent 14 days in Florida and found the Quality Suites to be a nice hotel with the best value. This hotel was clean and offered a continental breakfast buffet each morning and complimentary drinks from 4-6 each afternoon. The rooms are suites overlooking the pool area. We paid almost $200 a night at some places that were not as nice as this. The only down fall were the time share people in the lobby who I felt were misleading. I thougth I was just purchasing discount attraction tickets and had to go to a time share after my purchase in order to get the tickets. Tacky! Tacky! Tacky!

Lots of Problems

Well we stayed here for the second part of our honeymoon in March of 2003. Things didn't really start out very well. Since we were on our honeymoon I booked a King suite. When we arrived in our room we found that they gave us two double beds. The staff took care of it right away though. When we got to our second room we were very disappointed. The door wouldn't close, it had a terrible smell, the radio was broken, the refrigerator was broken, the remotes for the tv's were working well, the coffee pot wouldn't work and the alarm clock was broken. It was not a very nice room. When we made our wake up calls for 9:00 a.m. we would receive them at 6:30-7:00 a.m. That was really frustrating. This hotel was pretty much in the middle of nowhere. The only thing around it was a T.G.I Friday's restaurant. That was our few from our room. The shuttle they provide made about 12-13 stops so it took about 45 minutes to get to Universal and Sea World. I would recommend driving to the attractions if you want to get there right when the parks open. All and all we were pretty disappointed. This was our honeymoon so we really wanted to make it special. We dealt with all the problems and really made the best of it. Would I recommend this hotel? No, I wouldn't! You could stay in much nicer hotels for the same price.

Quality suites universal

we moved to the quality suites after a nasty stay elsewhere and were pleasantly surprised, the king suite was roomy and had a fridge, microwave and two tv's, pool and hot tub and a short walk to the iride up and down universal ave. they offer full hot breakfast free and a free cocktail hour for guests two hours every afternoon. two blocks off the beaten path but worth it. The grounds aren't spacious and beautiful, but how much time diod we spend there?

Orlando - My View

I have just returned from a trip to Orlando, staying at the Quality Suites, Canada Avenue. My general observations are as follows:

Hotel: Good value for money, clean, and a free hot breakfast. Free shuttle to all the theme parks, BUT the Disney shuttle only went to Magic Kingdom and you had to make your own way from there.

Transport: I-Drive Trolley was clean, cheap and the staff were friendly and helpful (unlike London Transport!).

Wet'N'Wild: Beware - you have to pay for all sorts of extras - lockers, towels, rubber rings. All very expensive.

Parks: The day we went to Sea World Shamu was having a baby so there was no show - also Journey to Atlantis kept breaking down so we only got on it once! At Islands of Adventure the G-Storm Accelerator Ride was not working nor was the Raft Ride - most disappointing. And, at MGM the Backlot Tour had been closed to refurbishment - in the height of the season! So maybe ring before you go to these parks to check what is actually running!

Tipping: At one restaurant we were asked if we would like to tip in advance! Certainly not. I wish the USA would get over this obsession with tipping. Also, service was poor in almost all restaurants - wrong orders brought, bits forgotton, etc. At the Pirates Adventure Dinner, we got a message recommending a tip of five dollars per adult and three dollars per child which we totally ignored. So if you want to tip bring at least an extra $300 with you. It is outrageuous.

Weather: It rains in the Sunshine State - a lot!

Best Experience: The Titanic at the Mercado - excellent, don't miss it.