Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Tusayan, Grand Canyon National Park, Arizona, 86023, United States | 3 star hotel
 
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Location

This 3 star hotel, located on 406 Canyon Plaza Lane, Tusayan, is near Grand Canyon South Rim, South Rim Visitor Center, Hermit Road / West Rim Drive at the South Rim, and Hopi House.
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      TravelPod Member ReviewsCanyon Plaza Resort Tusayan

      Reviewed by bognbex

      Pretty good but pricey!

      Reviewed Mar 22, 2014
      by (4 reviews) , United Kingdom Flag of United Kingdom

      A nice hotel with big rooms and a comfy bed.

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by jasminp

      Unser Hotel für diese Nacht

      Reviewed Sep 7, 2013
      by (20 reviews) , Germany Flag of Germany

      Teuer, jedoch nah am Canyon

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Reviewed by edithenlaurens

      Hotel

      Reviewed Sep 8, 2012
      by (13 reviews) , Netherlands Flag of Netherlands

      This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

      Historical Traveler Reviews Canyon Plaza Resort Tusayan

      Had a very nice stay

      from

      Wow did we stay in the same place as the other reviewers??? Our room was spacious wth a door opening up to the large hot tub area. We had a nice little table and chairs outside our room in the atrium where we had after dinner drinks on Valentines day. The restaurant was packed with tour buses and the food was just OK but that was the only downer, we arrived early and checked in right away. There's a mini mart right across the road. We will stay here again if we could get the same rooms.

      Budget value, caution on complimentary breakfast

      from

      Liked - The proximity to the canyon park entrance, clean room.

      Disliked - Staff was rude. They do not say this anywhere on their website that the hot breakfast is an extra $7. Only the cold breakfast is complimentary.

      We'd like to do this again, elsewhere

      from

      OK, the ONLY thing that was good about this place was the front desk staff. Very kind and friendly.

      The woman that worked at the gift shop......needs to quit....coz obviously she is miserable....and wrongfully snapped at my 8-yr old son. Not too many friendly faces in the restaurant as well.

      As far as the room goes, the toilet flushed inconsistently. The TV picture was unwatchable. The beds tiny...even for doubles.

      Everything in the area is overpriced....especially the restaurants.....if we come again to the beautifully scenic place....we will stay elsewhere.

      Much better than expected

      from

      Having read the awful reviews on Tripadvisor, we arrived in Late August with some trepidation. In fact, had we been able to cancel before our stay, we would have done so, but we had paid for the room in advance before checking out Tripadvisor. So we were stuck with it.

      However, generally we had a pleasant surprise !

      The front office staff were friendly and we were allowed to check in at about 13.00 without the slightest problem. The room (one of the suites by the pool) was very spacious, well equipped and clean and at around $130 (booked 6 months in advance ) very reasonable value. A basic but good breakfast was included and all in all a pretty decent motel at a decent price in a prime location. Our experience made most of the reviews we had read seem somewhat over the top and certainly would not discourage us to stay there again.

      Gave it a try.......

      from

      I have visited the Grand Canyon a few times, and have stayed at either the Holiday Inn or the Best Western, always with no problems whatsoever. This trip, I was travelling with my elderly dad & a friend, and wanted a suite, which I could only find at the Quality Inn, so decided to give them a try, regardless of the reviews here.

      During the day we were checking in, I called to see if they had a pool (couldn't remember from the website), and while I was on the phone asked out of curiosity what the room rate was for the room I had already reserved (I didnt mention I had a reservation) and was quoted $20 less! So, I requested the lesser rate when I checked in. They begrudgingly obliged....

      The room was ok, definitely nothing to write home about, but we didn't expect 5-star. The problem came when my friend and I went to get on the pull-out sofa bed to go to sleep, and it was not only on at least a 30 degree downward sloping angle, but had the worst mattress I've ever encountered in my life - you could feel the bar in your back - even with pillows under the mattress!! We called the front desk staff to ask for another mattress from another pull-out bed, which we thought was a reasonable solution.... they were most unhelpful and when finally someone arrived they told us that we had to move to another room altogether! As my dad was already sleeping I was not prepared to do that, so rang the front desk again. Got the same person who was incredibly rude and basically offered us another room, but for an extra $98!! After finally going down to the front desk, and giving him a piece of our mind (I mean when you're paying $200 a night you expect to be able to sleep on the bed, regardless of whether it's a hide-away bed or not - and I'm not that fussy!) he finally gave us his own solution, which was two separate rooms - so I had to wake my dad up anyway. I don't know why he couldn't let him stay in that room until the next day and sort it out then, as it was very late at night by then, and they were by no means booked out.

      The other staff we encountered in the restaurant and front desk were equally as unfriendly. I will definitely never stay at this hotel again.

      Location, Location, Location= they can overcharge for a mediocre place

      from

      Didn't go there expecting too much even though they were charging $179 for a 1 bedroom suite. Stayed for one night and just needed a place to sleep, not intending on hanging at the hotel.

      Anyways everything was going ok, until the toilet didn't flush too well. It worked on and off between the night and next morning.

      The furnishings are very basic standard cheap Motel type, but wasn't there to hang in the room. Problem occurred when I tried to go to sleep around 11pm and heard what sounded like a Western movie with stampeding horses coming from the room next door or above. I called the front desk several times to complain, but they said they went out there and no one was in the rooms.

      He said it could be coming from out back behind the cinderblock wall ufrom the holiday inn. I really don't belive it. Seems they probably rent rooms out by the month to people who work in the canyon hospitality industry. It sounded more like a Surround Sound system than just a TV.

      The mgr offered to bring out the key so I could check the room myself, but declined as my kid was sleeping on the sofa couch and didn't want to wake him. Too solve the problem I just ended up turning on my TV and watching a movie to drown out the other noise and fell aspleep.

      The room was way out towards the back/very end of the rooms, so I would stay away from that end of the hotel.

      I would probably try one of the other budget type $179 rooms down the road if I go to the canyon again.

      Some improvement from previous reviews; poor desk staff

      from

      I was very reluctant to stay here because of the reviews. But I was using award points to cover a vacation and it was the only choice. I stayed twice with a one day break to go to Williams for the train. The reservations were messed up twice - they had me for 2 rooms on the same day, not 1 room for 2 days and a similar mixup for the second stay. The problems were resolved, but grudgingly. Not a pleasant desk staff. They were also wanting to charge me $25.00/day for redeeming my award room. I don't know whether the reservation foulup was corporate or this property.

      The rooms were nice and clean, however. And 4 big elk in the back one night!

      Don't stay here!

      from

      This hotel badly needs a complete refurbishment. The room was dirty, it smelled, and was the most overpriced place we stayed at in 14 nights in Arizona. OK it's at the gate to the Grand Canyon National Park but that doesn't give them a reason to rip you off with third rate rooms, food and service. The owners should spend some of their rip off profits on catching up with 21st century standards instead of living in the seventies. Never again!

      FIND SOMEWHERE ELSE TO STAY

      from

      We stayed at the Quality Inn Grand Canyon Aug 1, 2003. We were on the road 11 nights and this was by far the worst place and I might add, Most expensive place we stayed during our trip. First , The rooms were dirty and had a bad odor. The beds were like sleeping on the floor. I have never had as hard a bed as I had that night. My husband and I both finally got up around 3am and sat up. The food was highly over priced for the quality. When I complained the guy at the desk just looked at me and shoved a complaint form in front of me. I filled it out and I am possitive it went to the trash as I walked off.. So if you are planning a trip to the Grand Canyon and are looking for a room... Look somewhere else. Don't stay here. by the way at 10 pm just as we were trying to get to sleep a band started playing just outside our room. GREAT ! Not

      Dump

      from

      This place is overpriced dump. Rooms were dirty .The front desk just stared at you when you made a request. You need to stay at the Grand Hotel across the street. Had to eat there each night looked at the rooms at the grand they where very nice. Could not get a room at the grand but we tried.they where booked up So make a reservation you wont be sorry. The pool says its heated I dont think so had to be 50 degrees my dauther was miserble at the grand canyon quality inn. Big mistake staying at the Quality inn at the grand canyon. Ice machines did not work ethier.

      TripAdvisor Reviews Canyon Plaza Resort Tusayan

      3.00 of 5 stars Good
       

      Travel Blogs from Tusayan

      Grand Canyon days 6-8

      A travel blog entry by meganop on Nov 03, 2014

      16 photos

      Driving We drove for 8 hours to get to Tusayan. Most of it was on or near Route 66 because the truck stops were full of souvenirs that said Route 66. It appears that if you are driving an RV you have to tow a car and fill it with all of your possessions. Like fill even the drivers seat. This includes family's using small trucks for their holiday. …

      It's all about the grand ride to Grand Canyon

      A travel blog entry by rustybubble on Sep 28, 2013

      2 comments, 2 photos

      Today we ride 456 k's to the Grand Canyon

      had to ride the Harley but have to say I quite enjoyed it! Feb run thru the petrified forest park - a real highlight! My Harley has been blinged up and has Vance & Hines pipes so is the best sounding bike of the tour! Russ must be ill as didn't finish his tea! Grand canyon? Words are not enough …

      An amazing Hole Above the ground

      A travel blog entry by rudimim on Apr 30, 2014

      2 comments, 6 photos

      Today we had another fascinating day in Grand Canyon. The day started with a little lie in, and then Buffet Breakfast at the Hotel.

      We were armed with some knowledge of the Canyon from our tour yesterday, so today we expanded our horizons a little and explored some other sections of this wonder.

      We went down to the Bright Angel …

      Grand Canyon - a wish list objective achieved

      A travel blog entry by lizlivinglife on Oct 15, 2014

      11 photos

      ... our trek down the South Kaibab trail to Cedar Ridge was mostly in shade and we were most grateful for that given the steep incline on the return. We had to avoid the mule dung as this was their route into the Canyon . I would love to have done the journey to camp overnight by the Colorado river and return by mule . Another time! We soothed our aching muscles in the hotel hot tub and enjoyed another good meal at the hotel. Tomorrow the trial of packing up and returning to the madness of ...

      Williams to Grand Canyon

      A travel blog entry by lloydsletloose on Oct 12, 2014

      41 photos

      ... meal came with a soup, which she told us was cheese & broccoli to which Andy made he "urgh"(Poppy noise), which made her look at him strangely, to which we both laughed. She shortly returned and said that soup was out but they did now have tomato & basil which made us happy sharing his bowl of,soup. There was a delay with Andy's meal, they had burnt it and had to rebook it, so our extended wait we were offered a free pudding. Finishing up sharing a ...