Enjoyed our stay

I was really worried about this hotel afer reading the reviews after I booked the hotel. We were only going to stay one night and ended up staying four nights! It is an average hotel. The rooms are clean and comfortable and the staff was very friendly and helpful. I suppose some of these people writing bad reviews must be use to the big top dollar $200 per night hotels but even those can be nasty! If luxery and presidential treatment is was you expect you will be disappointed. If all you want is a nice, clean place to sleep, this hotel is fine! I will stay here again on my next visit.

Nasty, nasty, horror place

Room was not clean, cushion smelled like kitchen, black long hairs everywhere hair clip under the blanket. The linen dirty, with spots you my guess witch use this room was for. Management did not excuse this, totally unfriendly. The lady who cleaned up the room for us later, did a good job. The breakfast restaurant ( extra charge) unfriendly service poor. The kid's called this hotel later the "horror one". Do not stay there if possible, we booked in advance. believed Quality Inn's are good hotels.

A Horrible Stay in Niagara

Do not stay here if it is the last room in Niagara Falls! Unfortunately, I did not read the reviews before I booked our rooms. That is the last time I make that mistake. The one positive thing that I can honestly say is that the staff, besides the owner, is great. They are very nice. However, the positives stop there. When we got there, our room smelled like mildew (it was so bad we had to switch rooms)and there was mold on the walls. There were ants everywhere in our room and we were traveling with our baby, so I was a bit upset. I decided to at least try out the pool with our son, that was a big selling point of this hotel. An indoor, heated pool, sounds great, right? That's what I thought. Until we were swimming and I looked on the wall over on the patio side and there were hundreds of black spiders everywhere. Not just little spiders, but hairy spiders about 2 inches in diameter. Needless to say we did not go back to the pool. It really was a terrible hotel. We travel a lot. Just this summer we have stayed in about 18 different hotels and never once have I had a complaint until now. Since our trip, I have contacted the Choice Hotel International Inc. and the NY Board of Health. I hope this review helps. The cheaper rate is not worth it.

Nothing wrong with this place

When I read all of the reviews here, I was scared to death, but I got a great rate on the Quality Inn, and decided to take a chance. It was worth it. Keep in mind, this place is not all that convenient to the falls, but it's clean and quiet. I got my money's worth.

Nasty and Dirty

Staff is not responsive to complaints (we had raw sewage dripping through ceiling). Dirty, Dirty, Dirty hotel. Never stay there.

No Quality at this Inn,old furniture,creepy staff & location

location : 7708 Niagara Fall Blvd

(NY181)

No cheery greeting from the front desk.

Also,as other review mentioned,poor wireless internet reception

only the middle front rooms have any signal strength.

Room was gloomy and stale,like someone died in there.

Very old bathroom. Beds were in terrible shape,matresses were

extremely worn(uncomfortable).

Friday nite we were there,many noisy guests could be heard from inside

our room.

Pool area was plain, no hot bubbling jacuzzi, just a cold pool which seemed unclean.

No free morning breakfast, all in all ,not a pleasant place,on a busy street

I would never recommend to anyone!

Even the Motel 6 in Amherst was much nicer atmosphere.

Pay a little more and stay at a better place, this place is a waste of money.

If you're looking for Quality, look somewhere else!

We spent one terrible night at the Quality Inn in Niagara Falls. We booked a king non-smoking room, and there had definitely been someone smoking in our room. The staff at the hotel were very unfriendly when attempting to resolve this matter. The rooms were also not very clean, and most of the furniture and linen was very, very old and worn. I would not recommend this hotel to anyone, nor am I ever planning on returning.

Avoid at all costs

Quality Inn is certainly an oxymoron when it comes to this hotel. I had the misfortune of staying there while on a trip to a conference. Needless to say our group will not be staying there next year.

The hotel itself is reasonably clean, but shows its age as another non-descript 70s era hotel. Check-in was rather disorganized with nobody behind the counter taking charge. However the staff was reasonably friendly.

The room was roomy and clean, though it sported classic 80s vintage decor. What killed the entire experience were the beds. Both beds in my room should have been replaced 5 years ago. The beds were so bad that I spent the first night on the floor. The bathroom was understocked for a double room, I had the room to myself however. Not enough towels for 4 people nor were any toiletries beyond two bars of soap.

There must be better choices for comparable money on the American side of the Falls... unless they magically rennovate this hotel in the near future find another place to stay.

Very bad Experience

Address: 7708 Niagra Falls Blvd., Niagra Falls, NY

Hotel Code (NY181)

I called this hotel to make sure they had high speed internet (HSI) in the room. They said yes, so I booked a room for 3 nights. When we

arrived, I found out that the HSI was located in a conference room, but we could use the machine ($$$ per minute) in the lobby (you've seen the ads

on television). The hotel did offer to move their conference room around so we could use their HSI, but that's not what we wanted - we wanted

it in our room as promised. We were told later that our room was "wireless" so we purchased additional equipment for our PC, but later found out that the "wireless room" must be in their dreams - nothing in the room!

When we arrived, our room was dingy, stinky and dirty - looked like the floors haven't been cleaned in months. Our room's view was another hotel blank wall!

Our bed was like a rock. Quite honestly at this point, we thought we had made a mistake and there was part of me who had planned this trip

for weeks that wanted to go home.

We received a room next to the pool. As a couple taking a break from children, it was nice to have some piece and quiet which was shattered

the next morning at 6:45 a.m. with children and their parents screaming at the entrance to the pool and in the pool (it wasn't supposed to open

until 10 a.m.). That was the last straw. We checked out and went to another hotel.

Choice Hotels should really consider taking their name off this hotel. It doesn't live up to my expectations of their company.

Stay awway if you can...

The hotel has ample parking space and is near Niagara Falls. However, the dusty bedsheets and comforters were unforgivable! The bathrooms were clean and nice but beware, the toilet bowl can get clogged by tissue paper!