Mercure London Paddington Hotel
How has this hotel rated in the past?
- Car rentals
- Drycleaning onsite
- Meeting rooms/conference facilities
- Tennis Court
- Room service
Photos of Mercure London Paddington Hotel
TravelPod Member ReviewsMercure London Paddington Hotel
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Mercure London Paddington Hotel
Any room but 408
Hotel is very well situated within 2 minutes walk of Paddington Station.
The single room was clean, comfortable and bright but tiny. Plasma TV was a nice touch and the little LED bedside light was cute.
There was a double size shower with an adjustable "massage" shower head. Very nice.
My only problem was that at 5am I was woken by a very loud hum. It was so loud that the walls were shaking. I called reception - no reply. I finally worked out that it was the air conditioning and turned it off. Two hours later the air conditioning in the room next door did the same thing.
Overall a very nice hotel but avoid room 408 (and its neighbours)
Excellent for the value
If you're looking for a reasonably priced and a clean hotel in London this is it. The hotel was conviently located (Paddington station) and excellent for the value. The rooms were small but thats the norm for London. It was very clean and the staff was very friendly. We were a bit concerned when booking but it was brilliant. I would stay there again and would highly recommend it.
Overall ok, beware the luggage storage
Great location, but not the best service/cleaning.
This is the only hotel I've stayed at that charged per bag to hold it during the day (checked out in the morning, but didn't leave London until the evening). When I picked up my luggage the only person with a key to the store room couldn't be found, causing us to almost miss our transport.
Cleaning staff seemed to have been distracted and left our room half cleaned (with cleaning products left in the bathroom) on the last day.
The floor stunk of cigarette smoke despite it being a non-smoking floor. (Not exactly the hotel's fault, but there's no way that their staff couldn't have noticed that guests were smoking - rooms seemed to be sprayed with air freshener every time they cleaned them)
Stayed one night in single room. The location is fantastic, caught the heathrow express from the airport to paddington, walked out of the station and there it is - a 2min walk! So conveniently located. The hotel is really nicely decorated, modern, clean and tasteful. As others have said the rooms are small, however I have stayed in a much smaller room before in a 5 star in London so I thought this room was fine for me and small rooms is something you come to expect in London. There is modern plasma TV, high speed internet access, and nice modern, clean bathroom (small again). The only minor complaint I had was that the continental breakfast which I paid extra for was very average, thought a bit strange that no toast on offer when in England! I complained and they brought me some so no big deal! Very happy with value for money (85 pounds for room/night booked directly via hotel website) as found it really easy to get to and from airport and found the room really comfortable. Would stay there again.
We were very comfortable
The room was small but exceptionally clean and luxurious. Great comfortable beds & pillows. All amenities very satisfying. We went back to the Crown Paddington at the end of our trip and were given a much bigger room (they must have liked us). It was wonderful and the doorman Tom was nice to us too. Thanks for a great stay. we would recommend this hotel. I will definately stay there again. The proximity to Paddinton station is so convenient, especially when catching the heathrow express. By Daughter & Mother.
The rooms are small - get over it and remember that you're here to see London, not watch TV or surf the net; you can stay home and do that.
The hotel is perfectly situated at Paddington Station. It's clean, there are places to eat nearby (or on the premises), a convenience store down the street and quick access to buses, the Tube or trains to Heathrow. Buy a week-long pass on the Tube as soon as you arrive and the best of London is only 15 to 20 minutes away on the Bakerloo Line.
If you're a picky traveller who wants more space in your room so you can spend your time in London watching Beverly Hillbillies re-runs, pay the extra $200 (CDN) each night and stay in the Hilton right next door. But I'll be staying at the Quality Crown Hotel Paddington for my next trip (that I'm already planning) and using that $200/day saving to get great deals on theatre tickets at the discounters in Piccadilly or Leicester Squares and see the other great sights the city has to offer.
The hotel has just opened and some areas are still being renovated. However, this did not affect the quality of the experience. The room, while tiny, was perfect for one person. Beautifully decorated, big window, flat screen TV, great shower, comfortable bed. The room would be too small for two people but it was great for one. Air conditioning is a particular treat in London and was appreciated in the August heat. The staff was friendly. The hotel is next door to Paddington Station, near shops, restaurants, newsstands, and a few grocery stores. A perfect location and a great hotel...the best I've stayed at in London at any price.
Trendy Rooms in a Convient Location for the Heathrow Express
If you are traveling to or from Heathrow via the Heathrow Express and don't want to lug bags up and down stairs on the underground, consider this recently rennovated hotel right next to the end of the exit ramp from Paddington. The rooms feature a pleasing, modern design in shades of taupe and brown. Large flat-screen TVs are a nice, space-saving touch. Both the room and bathroom were very clean. However, beware of the smaller rooms. I booked a "king" room on the hotel chain's own Web site. Not only was the room tiny (bearly room for walking, let alone luggage), but the bed was queen-sized at most. I moved to a more expensive Exeecutive Floor room, which was considerably nicer. It even had a long entry hall. The high-style bathroom could use more hooks or rails for towels and some instructions on how to use the shower, but those are minor issues. Note that the small hotel lobby is nothing remarkable and requires naviagting steps both to enter the building and to get to the elevator. I would not recommend this hotel for first-time visitors to London because the neighborhood is gloomy. More experinced travelers may be willing to sacrifice location for the convencience of being so near Paddington. One last comment: after checkout, the hotel charged one pound per bag to hold the bags for a few hours, something I've never experienced before in many years of staying at London hotels. Still, that charge beats the much higher fee to check bags at Paddington.
I arrived at this hotel the week it re-opened after remodeling. I was very pleased with the accomodations. The biggest benefit is it's proximity to the Paddington tube station. If you are going to be arriving from Heathrow with luggage via the train, this is the most convenient place to stay (unless you can afford the Hilton). You just step across the street and there it is.
Very clean, very nice and helpful staff. This hotel has air conditioning which is useful due to the outside noise. With the window closed, the room is as quiet as can be however stuffy if it were not for the AC. The room was small ( I had a superior king) but fine for the time I spent in it. It was a pleasant walk down the street to Hyde Park. I would definately stay here again.
TripAdvisor Reviews Mercure London Paddington Hotel
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