Quality Inn Universal Studios Area
How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Fitness/Health center
- Wheelchair accessibility
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Historical Traveler Reviews Quality Inn Universal Studios Area Orlando
A very nice place.
I really liked it there.
The rooms were nice and clean, the pool was good, nice shower. Very basic breakfast.
I don't know what about the other Orlando hotels, but considering the price- we were very pleased.
Great basic hotel with free breakfast
This is a basic but clean and efficient hotel just a 6 minute walk from International Drive. We went there on our fortnight honeymoon, from the UK, because the hotel is not as important as the location to us. We were quite happy there. To give you some more detail:
We had a 4th floor room, there being just the four. The view wasn't great, being mostly parking, but wasn't objectionable either. As common with many (most?) hotels in the area, there is no private veranda, but a walkway to other rooms across the door and window. You might like to draw the curtains for privacy. This could make the room seem a little gloomy until you had switched all the lights on (one at a time, no single switch for them all). You might also be disturbed if you have very noisy nearby guests, fortunately we didn't.
The room itself we found to be comfortable enough. The washbasin is in the room itself while the bathroom/shower/WC is separate. All were clean and supplied with ample soap, shampoo and towels. Air conditioning worked fine, though once we tried the unit on "heat" and the burning dust set off the smoke detector! Probably this is simply because no-one usually requires heat in Orlando. We didn't use the hairdryer or ironing facility, but it was good to know they were there if required. Also provided was a clock/radio which we used.
A telephone with voicemail is provided. Local calls were charged at a modest 35c, which was easier than going into battle with horrible USA payphones. The phone's voicemail didn't work one day, but it was rectified quickly. The phone itself didn't have very good sound quality, but again this seems common to most telephones in the USA. The TV was supposed to include internet access. This was a disappointment, the free access was very limited to some basic news and weather, and would sometimes get stuck in a loop that meant restarting it. The chargeable access was an absurd $10 per day. The TV itself was old and poor as was much of the programming but again this seems to be typical of the USA! The lighting in the room was quirky and there was no shaver socket provided, just regular USA mains outlets. The hairdryer had a bright standby neon fitted which reflected from some mirrors and helped us find our way about at night, but it would not stop you from sleeping.
Some other guests complained of damp rooms. This again seems a common problem to the area, certainly some guests from the nearby "Days Inn" had serious damp problems. Our room had just a faint damp smell, not enough to affect our clothes nor bother us at all. And we are both plenty fussy enough that damp would have upset us. Really, it wasn't a problem. If you get to choose a room, ask for the top floor, it may be less prone to damp.
The hotel should have had a basic gym, a "fitness centre", but this was not available during our stay. The small-ish outdoor pool was quite pleasant, though no showers were available so you would need to return to your room for a shower.
A real bonus was the free breakfasts. You could help yourselves to free cereal, sweet muffins, fruit salad, bananas, oranges, apples, and more. Also you could use the toasters provided for bread muffins, bagles and toast. At the wrong time of day, queues might develop at the toasters, but with co-operation all guests can get their food toasted quickly. Drinks included fruit juice, apple juice, orange juice, tea and terrible coffee. Milk is provided for the cereal and you might like to use this for your hot drinks rather than the milk substitute tubs. The USA version of jam, "jelly" is not great but there's a good selection. Butter is provided, but give the "spread" a miss, basically it's cooking margarine! On the odd occasion one or another item may have been missing, but it was never difficult to find a good basic breakfast and we were very grateful. No-one seemed to mind if you sneaked off with a sweet muffin or fruit should you need it. Tea and (terrible) coffee are available 24 hours.
The lobby staff were quite efficient and helpful, providing information for example on bus times to Disney and the Universal Studio "Flexticket" attractions. There's also a counter where you can get discount tickets, but as elsewhere, the price you would pay for this discount is a lecture on timeshare apartments, so we preferred to just get the tickets from our tour operator. The one time I tried to use the ATM in the lobby, it was out of service, but normally this worked. There's a payphone too but I didn't get on with it. The staff allowed me to use their phone for an urgent local call when I needed to call our tour operator. They also provided a room for placing our cases (semi-securely) after check-out on the last day for a few hours.
There is no restaurant provided, again common to this class of hotel. However you are literally a two minute walk from "Flippers" pasta and pizza bar, which we really liked. There is also another restaurant there, and an (expensive) Thai restaurant right next to the hotel. You can catch an I-ride trolley bus to International Drive and then get more I-ride buses up and down International Drive. However we would recommend simply walking along Sand Lake Road to International Drive and then get the I-ride buses from there, for a large selection of places to eat.
Navigation to your room could be difficult, the hotel layout is a little confusing in places. An unreliable lift "elavator" in American of course, hindered our way too, though this was soon rectified.
I've been quite critical in this review of all the small things we did find wrong, but wouldn't want to leave a negative impression at all. We were very happy with our stay there and would recommend the hotel.
Scared to death in the middle of night
We stayed at the comfort in two nights, the first night was ok. But the second night we were woken up by someone banging on our door about 10:30pm,and before my husband could get his pants on they opened the door and tried to come in.
We called the front desk several times and no one answered, The next morning when we checked out we compained about it. But they did'nt seem concerned . ( I could'nt get back to sleep that night)
I don't think I will stay at this place again.
A good, budget hotel
Was a bit nervous after being moved here from another hotel, but found it to be an excellent budget hotel.
Rooms are spacious (to us Brits!) and pleasant, even though the decor is a little boring. Big TV with a good selection of channels (not that you'll use them much!), nice big sink area and a good shower in a smallish bathroom with a toilet. The two double beds were comfortable, and a table with some chairs was also in the room.
The A/C unit was excellent at cooling the room, though was quite noisy at night. The hotel itself is by a road, but is very quiet at night.
Breakfast was basic, fruit salads, juices, bagels, muffins, some cereals, though we ate a few times at buffet restaurants.
Disney bus was OK, was once 1hr late to pick us up and picks up too early to see some fireworks, like at MGM and MK, though you can do the Epcot "Illuminations".
Staff were really nice and helpful. It's not that near Universal Studios, but a Lynx bus stop for Route 21 is just opposite on Sand Lake Road, which for $1.25 will get you there in 10mins or so! There are I-Ride trolley stops on either side of the road next to the hotel, though on the more infrequent Green Line.
Overall, it's a great budget hotel - clean, tidy, quiet if a little basic. I'd certainly recommend it.
You get what you pay for...
Just returned from a two week stay at the comfort inn, supposedly in the Universal area... Well i wouldn't exactly say it's location is universal. A walk to Universal from this hotel takes about 45 minutes.
Apart from this, the hotel needs modernising, the decor is old fashioned. The pool is a bit dodgy, tiles are cracked with tape over the broken bits, one of the steps is broken and one day the chemical level seemed exceptionally high.
The room was your average American room, two double beds, bathroom,micro and fridge. Apart from the musty smell that hit us when we walked in it was ok. The wallpaper was peeling though and the lamp surround was damaged. The pictures on the wall were terrrible and i wonder what they were hiding!
Staff were ok, some more helpful than others.
Breakfast was bog standard but at least they replenushed it when things ran out.
Other than that, it is an ok hotel which was fine for our stay because if you are doing the theme park trail all you will do is sleep in the room, no time for anything else. I wouldn't reccomend it though if you have a choice of where to go.
Good budget accommodation inc cont breakfast and transfers to Disney park
My husband and I have just returned from a two week holiday with the purpose of visiting as many theme parks as we could.
We were looking for accommodation that was easily accessible to all parks and the location of our hotel was recommended to us by friends who stayed on Int Drive.
The rooms were basic but clean which included a TV, fridge, microwave, hairdryer and filter coffee.
Tea and coffee was available 24hrs day on tap in the reception area which was nice after returning from very long days at the theme parks. No waiting for kettles to boil etc.
Free continental breakfast was provided. Toast, muffins, bagels, fresh fruit, fruit juices, cereals plus a couple of sweet treats. Only breakfast provided.
No restaurant/cafe facilities were available at this hotel. A small swimming pool with limited loungers/seats. Was quite noisy late at night.
Excellent service from reception staff. No safe provided in room but free safety deposit available at reception.
Overall basic but clean hotel. In need of remodernisation so would definately return when this is done.
Any problems were rectified before we returned to our hotel in the evening.
Great value hotel!
Stayed for two weeks at this hotel with my wife and five year old son. We had a fantastic holiday and the hotel was much better than anticipated. On arrival our room was very clean and very comfortable. The free continental breakfast was excellent although could get a bit repetative, sometimes we ate out. The free disney bus was both very reliable and always organised a time and place for returning back. All the staff were extremely friendly and helpful. The hotel was well located - a five minute walk from International Drive. We would not hesitate to return to this hotel and would recommend it to any budget conscious holiday maker as it was excellent value for money.
Thieves at the Comfort Inn
I stayed two nights at the Comfort Inn Hotel. This was my first time staying there and it will definitely be my last! When I got home I realized I had left a bag in my hotel room, I called the next morning and asked to speak to lost & found and was transferred to an answering machine. I left a message and later on that day asked when the lost& found was normally in so that I could speak to a live person. I was told to leave a message and I would receive a call in 24 hours. 4 days later and after leaving numerous messages, I called and was able to speak to someone (mind you, no one ever actually called ME). I was told my bag was found and it would be sent to me at my expense. I recieved my bag in the mail and realized several of my belongings were missing among them, two bottles of perfume, some of my jewelry and one of my hair products. The total of which is roughly a $150 value. What I got back in my bag was my toothbrush, a razor, some lotions and nail polish. They had the nerve to go through my things, take out what they wanted, then send it back to me as though nothing was wrong and then to top it all off they charged me for it! I will never stay at this hotel again and I will be sure to let everyone I know the horrible experience I had with this hotel. Stay there at your own risk and if you do be sure to keep an eye on your belongings!
I have stayed at this location many times. Through several differant name changes. First Hampton Inn, then Universal Palms and now it's a Comfort Inn. The hotel is older, but I have found the rooms to be clean and well kept. The staff is very courteous and helpful. Anytime there has been a problem, the staff has handled it professionally. There has been some remodeling going on, so that has been a little inconvenient, but progress is all about change. This is a good hotel to stay at, convenient, courteous and the price is right!!!!!
this hotel is conveniently located to universal studios but its a really old and ugly hotel. the rooms have this musty, moldy smell to them that made me feel all icky!!! to top things off i was trying to sleep and i had maintenance people knocking on my door all day long to take random things out of the room such as wires from the phone. cables from the tv. i would ask them to return later only to have them back at my door 10 minutes later. i was so unhappy.
the bathroom was really nasty as well we opted to wait to shower until we returned home. we only stayed one night.
TripAdvisor Reviews Quality Inn Universal Studios Area Orlando
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