Excellent With Slight Negative

We were planning a three night stay in New Orleans and wanted to be away from the French Quarter. We checked prices and reviews and eventually found the Quality Inn Maison St. Charles.It's really quite nice. Right on the trolley line of St. Charles Avenue and the rooms are set-back off the busy road in a courtyard, with a pool.The staff members we encountered were very nice, the room was good--a bit tight--but essentially fine. It's valet parking, but it's very efficient. Get your tip change ready when you have to take your vehicle in and out. FYI, there is parking NEAR the French Quarter (nice big lot near the dock for the Nathez steamship), but it's not a wise move to think about parking IN the French Quarter.There's a great French restaurant adjacent to the hotel that's really very good. We ended up going there several times. Very convenient for the morning--even dinner if you're all pooped out from walking around the French Quarter, but just wanted to get back to the hotel (quick, nice bite to eat) and then crash.There was one minor problem--the bathroom light. It went out and we called the front desk to report it. We came back late in the day and discovered it had not been corrected. We called again. A man came over, noticed that it would take a maintenance guy to fix it (they needed a step ladder because of the high ceiling) and said he'd report it. Next day, the lightbulb still hadn't been replaced.Aside from that, we'd recommend the hotel and would have no reservation about staying there again.

The Maison St. Charles is Fantastic

An excellent hotel.. friendly staff, lovely room. They upgraded me to a suite, which felt like I was in a private house. Lots of privacy, a microwave and a refrigerator. Also.. there is more than ample air conditioning, which is vital in New Orleans during most months. The room was clean, and the bed quite comfortable.

The location is perfect, with easy access by streetcar or taxi to the Garden District and the French Quarter. It made me feel like I lived there, and wasn't just visiting.

The room service from the adjacent bakery (La Madeleine) is delicious and cheap - no marked-up room service prices! Delicious coffee, crepes, eggs, and pastry.

I would recommend this hotel to anyone, and I will stay there again on my next visit.

Great Find

What a great find! We were a little put off by this being a "low end" chain hotel, but with a great deal (only $150 for three nights) and good location it seemed worth a try. This is our third trip in two years to New Orleans, we usually stay in the French Quarter (Monteleone usually). The hotel consists of several small buildings grouped around courtyards, very nicely landscaped and quiet. The streetcar stops right outside the door and a La Madelaine bakery on site. It proved easier to get to the quarter via the streetcar than try to drive and park at a hotel there (not to mention cheaper). The staff was super, we did not have any interaction where they weren't smiling and helpful. The room was quiet if plainly furnished and large and clean. We would definitely stay here again.

Nice and Reasonable

I was very happy with our stay at the Maison St. Charles. We were there on July 31, 2003. We arrived about an hour early and was able to check in immediately. The staff was nice and courteous; they were very helpful giving tourist information. Our room was small, but clean and comfortable. Housekeeping was efficient everyday of our stay. One day we weren't ready for her to come in, so she came back about 2 1/2 hours later, which worked out perfectly for us. Also, one evening we needed more towels, after calling the front desk, they were delivered within minutes.Oh did I mention the Valet staff! They were wonderful!! The car was just a phone call away. Talk about being prompt!!I'd definitely recommend this hotel if you're looking for a place to lay your head and maintain a decent budget without compromising comfort.

Wondeful Place to stay in New Orleans!

We stayed her for three nights and loved it. Great location on the street car line. Clean and the gates close at night. They have a pool and a restaurant on site which is wonderful. You have to get breakfast there at least once. You can get the visitour passes at the bank directly across the street for one or 3 days. Great deal when using the street cars and buses to get around town. Highly recommend. It is at the beginning of the Garden District. There is a Wendy's and Popeye's Chicken next door as well for quick meals. I would stay here again.

Great family hotel

Given the overwhelmingly bad reviews for New Orleans hotels, I wanted to inform fellow travelers about a hotel that we enjoyed very much-- the Quality Inn Maison St. Charles. We stayed there during the first weekend of Jazzfest. It is located in the "Lower Garden District" (realtor hyperbole), a somewhat industrial neighborhood that is beginning to gentrify. Although located just yards from a Wendy's drive-through window, the hotel has made the most of the location w/ a cute, small swimming pool, two patios, landscaping, white lights, and gates that close at night. It is also very quiet (old walls).There was plenty of room for all of us (six adults and one toddler) in one standard room and one suite. The service was great. As others have stated, the trolley stops in front of the hotel, every 15 minutes or so. Walking (either uptown or downtown) was fine, at least during the daytime. There are a few restaurants nearby, including Emeril's Delmonico directly across the street. Voodoo Barbecue was awesome. La Madeliene is the Hotel restaurant. It is very good for a chain. They will deliver breakfast out by the pool.

Great Value!

We stayed at the Maison St. Charles through recommendations of friends. This is by no means a pretentious or fancy hotel by any means; but the rooms are decent, the employees (all of them) extremely nice and friendly and the courtyards very nice., pool didn't look bad either. Really can't beat the location (right on a streetcar line stop).not too far from the grand houses on St. Charles or the quarter in the other direction. For the price you can't beat it.

A wonderful, wonderful place to stay while on a budget!!!

My fiance and I stayed at the Maison St. Charles back in August and I can't say enough about it. As soon as we got there, we were immediately upgraded to a nicer room right by the pool. And the room was extremely nice for the money we paid. the pool was lovely and well-kept with a jacuzzi that we were allowed to play in late into the night. There was a bar attached, which we went to once or twice, since the barmaid was a little nasty, but everyone else was wonderful. As my Fiance asked me to marry him on the trip and I told everyone with two ears about it, the hotel staff was even more friendly and some of the women at teh front desk and I must have chatted about wedding plans for close to an hour one day--true southern hospitality!!! It was a wonderful stay and I can't wait to go back again!

Nice, convenient place to stay

We stayed at the Maison St. Charles for three nights. The room was pretty basic, but nice. The property is really quite charming. The courtyard is beautifully landscaped and there is a small pool nearby which was great after a long day of hoofing it around the French Quarter. The two best things about the hotel are the wonderful bakery/cafe at the front of the property, La Madeleine, and the convenience of having the St. Charles streetcar stop right in front of the hotel. There is another restaurant on the property but we didn't try it. Another good thing about the hotel was that it was very quiet. We never heard our neighbors. The staff was friendly and helpful. Some more so than others but all in all they did a nice job. The housekeeping staff was especially good. All in all it was a very pleasant experience and a great deal. We would stay there again.

A great place to stay

Maison St. Charles is a great place to stay. The St. Charles Streetcar stops right in front of the hotel which takes you right to the French Quarter. The hotel was very clean and the employees were very helpful. I would recommend it to anyone who wants to stay in the Garden District area.