Quality Crown Hyde Park
How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Room service
Photos of Quality Crown Hyde Park
Travelers also recommend:
Historical Traveler Reviews Quality Crown Hyde Park London
I would not stay there again...
I stayed at this hotel in September and on the first night was put into a room with no phone and a window that opened to a hallway so no direct air came into our room, we asked to be moved the next day and was moved into a room with a tiny shower stall and a window with a wall infront of it with only few inches of space between the wall and the window...
I immediately told them I want to check out but was only willing to the pay for the first night because I checked out as soon as I saw the 2nd room but they told me there is a 24 hr cancellation policy so I still have to pay for the second night. I sent a complaint to the hotel and the hotel chain but since the hotels are individually owned, the hotel group said it cannot help me. These 2 rooms were so called the "Club" room... I seriously wonder what the regular rooms look like...
Beware of this hotel
We research our hotels extensively before actually choosing a place to stay. This is the first time we made a major mistake. While the hotel is basically clean, it does not make up for the service, or should I say lack of, by the hotel staff.We were at this hotel for eight nights. Not a short trip.If you want heat, dont stay here. Seems in order to make a profit, they turn off not only the heat but the hot water. Of course, the staff will assure you that you are either too stupid to use the heater or that "it hasn't been turned on yet". There will be no hot water after 8am. If you want to use your room phone, do not rely on correct answers from the staff. They will tell you that certain numbers are toll free and then hit you with an exorbanent phone bill on check out. Oh, and by the way, dont try and protest the phone bill with the manager, Michael, he will call the police, as he did with us. It seems this is another way this hotel makes their money.We did ask for an extra blanket one night when the "heat wasn't turned on". Of course, this was after the heat had been on the night before. We waited 2 nights for a dirty blanket. We also resorted to using the in room hair dryer for heat. (Yes, the rooms are small enough to use the hair dryer for heat, and we were in a club room, one of their larger rooms)Also beware that each of this chains hotels is independantly owned, as we have been reminded of by customer service several times. Of course, no where is that mentioned in any of their brochures. This means to the customer that any problems cant really be fixed by customer service or their main offices, that final decisions are made strictly by the people u are having problems with.There are many, many hotels in this area. Stay with another chain.
Won't go back
This is an ok place except avoid "Club" Room 704 in the basement, directly under the bar, which apparently is open 24 hours. We were kept awake all night by the noise from the bar. When we called the reception desk there was no answer. The bathroom was fine, and there was plenty of space for two twin beds, but this one had two additional beds (total of four) because, we were told, "there's no place else to put them."
Great location, check the room
The location is great. Very convenient to Heathrow Express and the Underground. We stayed in a Club room, one step up from the cheapest, and it looked fine--newly refurbished with space and a good bathroom. There were two major problems. Lack of ventilation made the room unpleasantly warm even when the temperature outside was cool. On the last day of a six-day stay, we opened the outside door to get the air moving. Other problem was noise. There is poor noise insulation. We were kept awake til 2 A.M. by constant slamming of doors in rooms down the hall. Also, we could hear the people above walking around the room above. Staff was very friendly. Breakfast is only average and too expense if you have to buy separately.
Room is Like a Walk-In Closet
I have read that the rooms in London were small but I did not imagine the room in this hotel was ridiculously small! It was claustrophobic, with only one teeny window to allow some air. I wonder too why these rooms on the fifth floor were called the Club Rooms which was posted on the door in gold? It gives one an impression that it is exclusive and luxurious, exclusive yes, for those who wants to get suffocated, but definitely far from luxurious! The rooms are sooo small, you can't even lay your luggage to open it since you wouldn't have any floor to walk on. When my husband had to go to the bathroom , I had to get into the bed to allow him to pass. So beware when you book in the ineternet for this hotel, you can't even get your money back if you decide to go and transfer to another hotel . I even offered to pay a little extra to be transferred to a bigger room but the resident manager wouldn't allow it. That is the other problem, the resident manager is no great help either, he is very arrogant and unhelpful.
They took our money then gave away our room
We booked a room in this hotel in March, paying by credit card. Imagine
our surprise when my husband, 11 year old son and I arrived at 10 PM
and were told we had to move to another hotel. Apparently a tour group
had taken all the available rooms. When we arrived at the other hotel,
the ELizabeth Rose, we were told the Quality Paddington had requested a
room for two people rather than a family room, but they could give my
son his own room, down a corridor from ours. After much ado, the
Elizabeth Rose put a cot in our closet-like room.
I would never book at a Choice Hotel again. My choice would be to get a room if I have paid for one.
Great budget hotel
In March of 2002, I stayed at the Quality Hotel, Paddington with my daughter and daughter-in-law and we enjoyed our stay. Had a basement room with three beds and lots of room. Nice large and modern bathroom. Close to the Paddington tube, several restaurants and stores in the area. We most definitely would stay there again.
Good Hotel,great location!
We stayed at the Quality Hotel Paddington just this past April 2003. We really liked it. It was clean and the staff was helpful. Nice simple breakfast. It is a 5 minute walk to the Paddington Station. It is also a five minute walk to Kensington Gardens and Hyde Park which were so lovely. We spent our whole first evening at those two places walking and sitting on benches near the fountains. There are many reaturants nearby. Paddington Station can literally connect you to trains to anywhere in London and beyond. We took a day trip to Bath and got on that train right at the station. It is just the right amount of distance from the center of London. I know you'll enjoy yourself.
A great choice
Just returned from London where I stayed at the Quality Hotel Paddington. The room (single) cost around 112 dollars which is pretty good for a hotel of this quality. For starters, it was newly renovated. Very much unlike so many hotels on the continent that are shabby and falling apart. the rooms are small but nice and clean, the breakfast is good (have to pay extra for english breakfast though, otherwise it's continental) and you can access the Internet from a desk in the lobby!! There's a pub on the hotel, something that's extremely nice when returning after a long day.
What is soo important about this hotel: location! It's only 3-4 min walk from both Paddington station (the airport) and Lancaster (central line). I strongly recommend this hotel and will use this again.
TripAdvisor Reviews Quality Crown Hyde Park London
Travel Blogs from London
... not to take anything illegal back into Australia.
I arrived at the breakfast area where I got a my last continental breakfast, at 9.30am. Supposing it was about time to head to the airport I hailed a nearby taxi, which took me to the airport, drop zone, making the 3 hr check-in time for my international flight. Since my flight was not leaving until 5pm ...
Today was our last day in London and the sky was crying. We've had such amazing weather in the 18 days since we arrived. On our walk along the canal yesterday Greg and I were hot in the warm sun. But today the weather has turn cold and a drizzle of ran has been constant. We spent the day cleaning and packing clothes for our journey north and after that a trip to Kikburn Park to change some money and find a nice warm place for lunch. We decided to walk to Kilburn Park, as it was only ...
... London Premier Notting Hill is a hotel that can make you comfortable. You may be a business traveller or a leisure traveller; you are going to get the best facilities here.
If you are a business traveller then you are lucky to be a guest of the hotel. You can get very good conference facilities here. The conference rooms are spacious and well-equipped with the best facilities. ...
First impressions of London £ Hot! £ Crowded and bustling £ And so very British (funny that!) Took a long time to actually cross the "border" into the UK, but met some nice women in the queue which helped pass the time. Catching the tube from the airport was pretty straight forward and was nice to sit and watch London go by for an hour or so on the way to Kings Cross. Arriving at Kings Cross was pretty surreal. ...
Yesterday we enjoyed the fast ride from France through farmlands and under the channel. It is certainly a quick way to get into the centre of London.
As Grace and Gemma and Zoey were in town for a couple of days we arranged to meet for lunch. On the way ...