Pyramisa Cairo Hotel and Casino
How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
- Room service
- Fitness/Health center
Historical Traveler Reviews Pyramisa Cairo Hotel and Casino
There are better hotels in Cairo
My partner and I stayed for 2 nights at the Pyramisa at the end of February. We booked an upgrade to a junior suite with Nile view. Not recommended: Our room was on the 4th floor and the Nile could only just be seen at the corner of the building, if you stood close to the window. Also you could see the busy dual carriage below. The traffic goes all night with the typical hooting of the horns and as the windows don't shut tightly you get no sleep.
For the second night we were offered a comparable room on the sixth floor but as it was on the same corner we declined and eventually got offered a room at the back of the hotel, overlooking the pool. Not worth the look but a least we got some sleep!
Overall the hotel is a standard tourist hotel, certainly not 4 or 5 star. The food and service are reasonable.
The lifts are creeky and old and my partner got stuck in one with some other people and the lift engineer! Also the locks in the toilets off the lobby are not up to much - my partner got locked in and had to be helped by another tourist visiting the ladies who herself had got stuck previously.
And finally.. we had a similar problem as a previous reviewer with the hotel-booked taxi to the airport. The price was agreed beforehand but once we got there the driver said the fare quoted was only for one person but as we were 2 people we would have to pay double! Needless to say we didn't!
As an aside, because of all the smog when we were in Cairo we popped into various hotels on our exploration of the city to get some filted air. Spectacular views of Cairo can be had from the roof terrace bar of the Hyatt. The Conrad has suberb service in the lobby coffee area - good place to read the papers. Both hotels seem really top rate.
Enjoyed Pyramisa Immensely
I was recently in Cairo in the off season (February) for a few days and I stayed at the Pyramisa Hotel which I booked through Sunshine Diving (a compnay based in Hurgada). From start to finish this hotel provided the best service I've experienced in Egypt thusfar. The lobby was always clean and bright with artistic decor. The Receptionists were always available 24 hours and always helpful. The restaurant, which is adjacent to the lobby, was well staffed and the food was excellent! The lobby also features a pastry cafe and an English style pub. Our room was spacious with a view of the Cairo Tower and the pool. Perhaps we had the luck of the draw but I was very satisfied. If you are traveling as a couple be sure to request a room with a double bed. The only drawback was the taxi I ordered for our journey back to the airport. The driver was very rude! Other than that I highly recommend the Pyramisa Hotel. It's easy to find becasue it is across from the Sheraton on Giza Street.
I had read the mixed reviews and was hesitant about staying here. Then I found out I was in the "new wing" and felt a bit more assured. That was a mistake. This hotel is definitely not worth 5 stars or the money. At the most, this could be a 3 star.
I spent 5 days at this hotel. The location is decent, but the Sheraton is just across the street, and several other much nicer hotels are within 5 minutes walking distance. So that shouldn't be the selling point.
The rooms, new wing or not, were just average. The bed did not have a real mattress. It was rock hard (which I actually like). Of course, no fitted sheets meant all sheets were off by morning.
My biggest issue was temperature. I was there over Christmas, which is quite chilly in Cairo. Not only does the hotel not have heat, but they were actually blasting air conditioning through the lobby and restaurants. I felt unbelievably cold throughout my entire stay.
The staff was friendly. The problem is that alot of them don't speak English. I find that very odd for a so-called 5 star hotel. I could not, for the life of me, get someone to understand what a fried egg is!
All in all, the hotel is suitable for travelers who aren't looking for the most comfortable rooms. The lobby and restaurants are ok. But for the same price, you may as well stay at a much nicer hotel, of which there are plenty in Cairo.
I spend 7 days in Pyramisa and can recommend this hotel to everyone. The hotel is near to the "tourist" center and has outstanding rooms, service and breakfast.
The explanation for the divergent views on this hotel are because there are two different 'wings' (their term) to this hotel, the 'new' and the 'old'.
The new wing provides a pretty decent hotel room for the price but the old wing is very beaten up. They are refurbishing it room by room.
We are Americans who live in Europe and travel frequently and found this hotel satisfactory. The included breakfast, while most items could have been kept hotter, was comparable to European breakfasts.
We found a day here at the beginning and end to our Egyptian excursion & Nile cruise worked well.
Absolutely plan on working transfers, guide & driver into your plans. The traffic and driving habits in Cairo are worse than anywhere we've seen.
Worst of all Cairo hotels I've known
As a resident in Cairo, I've known and dealt with over 20 or 30 hotels in Cairo and Giza for not only myself but also for my guests and friends. Pyramisa is surely the very worst hotel that I've experienced in Cairo so far. Rooms and equipment NEVER deserve 5 stars.
But the worst aspect is "service." I hesitate to use the word because they almost never serve you.
I'll write only one of the many examples.
Both my friends and I had terrible experiences at the cashier at chech-out. The cashier man gave us bills with miscalculations, and did say unbelievably rude words to us when we complained. He also insisted on charging additional "commission" of considerable percent of originally price, because we were going to pay the hotel bill by credit cards. (Of course they must be prohibited to take any additional charge for accepting payment by plastic, under their contract with credit card companies.)
Avoid this hotel if you want a pleasant experience in this country.
We were upgraded to this hotel after the travel agent got a bad report on our original booking.Our room was shabby, and the bathroom ceiling panels were wide open.We had to ask them to unblock the wastepipe in the handbasin.At 2a.m we were woken by their engineers wanting to fix a problem we declined but agreed 2 minutes later when we found there was no power.We had to wait an hour,and of course the aircon was off with the power.Next day after our agent and guide intervened we were given another room.It was bigger but it was still grubby,the carpet had not been cleaned and all the surfaces had marks,basically the hotel needs a good clean and the furniture needs a good clean too.
It is the best down town Hotel in Cairo , Service is Excellent
MORE ONE STAR THAN FIVE
We booked 6 nights at the Pyramisa but ended up staying for only 3 of them. The hotel has definately passed its sell by date. The service was slow (we waited 45 mins for coffee on more than one occasion,) yet the staff still waited for their tips
The rooms were dirty and very badly furnished, we had 2 deluxe suites and both had similar problems. The beds were extremely hard, beyond firm and the pillows were solid !
On a very serious note we were on the 9th floor and the windows opened fully, with two children with us this was a real safety concern and we are convinced it wouldnt meet European safety standards.
Cairo itself is a beautiful city, if you're taking teenage daaughters with you be prepared for the leers of the locals, it is very intimidating and upsetting for a 13 year old.
We ended up moving to the Four Seasons Nile Plaza, which is truly the 7 stars it proclaims to be, it had every facility we needed, the spa and indoor and outdoor pools were outstanding, the staff were excellent and really did want to serve us well
I love Cairo
If you can open your mind to a different way of life and let go of what your are used to in western europe then Cairo is a great place to go.
I love Cairo and the egyptian way of life, and will definitely return to todays true capitol of "La dolce vita".
Everybody talks about the pyramids, and they certainly are a "must see" wonder of the world, but actually they were the least of my
adventures in Cairo.
I left Cairo inspired, enriched and rejoiced.
The Hotel Pyramisa is a nice hotel with good service placed in the center of the city near the Nile.
The rooms are nice, but a bit worn out. I had small problems like not being able to keep the temperature of the water constant while I was showering.
Other than that I was satisfied. Even so I will consider upgrading to a
5 star international hotel on my next visit to get the full de luxe experience.
TripAdvisor Reviews Pyramisa Cairo Hotel and Casino
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