Pullman Sydney Hyde Park
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- Room service
- Swimming pool
- Wheelchair accessibility
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Historical Traveler Reviews Pullman Sydney Hyde Park
Very nice hotel. hard to understand all the critics of this hotel
I just got back from this hotel and thought it was very nice. The location is central, just across from Hyde Park and adjacent to Darlinghurst. Lots of nice shopping nearby. Near a subway stop and several bus lines. Less than a block from the Australian Museum. A ten or fifteen minute walk to the Opera House. I stayed in an Executive Room, which I found very comfortable. Not huge, but large enough for a double bed and a full sofa. Room also had a small microwave and a wetbar. Bathroom was modern and large. I ate breakfast in the Executive Lounge and thought the breakfast was fine. Lots of fresh fruit, pastries, cold cereal, breakfast meats, etc,. Plenty of juices and coffee. I found the staff very pleasant. The Executive Lounge was small, but it was never overly crowded and I always found a place to sit. The lounge had two televisions, which I liked. Staff was helpful. From 5:30 to 7:30 p.m., they served drinks and a lite buffet--including two hot dishes. Lots of pleasant conversation with other hotel guests. This isn't the best hotel I ever stayed in, but for the price it was quite nice. Unlike some of the other reviewers, my experience with the staff was uniformly pleasant.
My wife and I used our credit card rewards points to purchase a one night Executive Room stay at the Marriott.
The door and desk staff were friendly and responsive. Desk staff did not mention that the executive breakfast was on level 19 rather than level 1. There was nothing in the room to advise of this either.
The cocktail bar is excellently located and has a good cocktail and snack menu. The bar was quiet at 5pm and the bar tender was very friendly and deserves a wrap. (Sat 4th June)
We enjoyed our evening meal in the Restaurant which had a wide ranging menu without the usual pompous descriptions you find in a more expensive venue. Service was good.
We went out for a walk after dinner and although I would not classify the area as dangerous it is on the edge of town and there are a number of weirdos around.
Double bath was great. Room size was adequate but we have seen much better equivalent rooms in another hotel. View was pretty good even though it was not facing out to Hyde park and city.
In room movie system did not work properly in our room. We found this out at 10pm just as we were ready to watch a movie. A staff member did try to sort this out for half an hour without success. It was too late to change rooms.
Pillows were all extra thick or extra soft. Why is it so hard to just get a normal, average, medium type pillow in a hotel?!
Paying extra for the Executive Rooms allows you to have breakfast in the Executive Lounge on level 19 not that anyone told us until we went to level 1 in the morning and were told we weren't on their list.
Don't bother with paying extra. Staff member on level 19 did not seem to want to be there. No hot breakfast available. Little replenishing of food. Very disappointing.
Suggestion: If you are trying do something special, pay extra and book an Executive room at the Westin in Martin Place - sensational.
Simply okay nothing major
I was a little disappointed , I was so looking forward to this hotel . We paid extra for a harbour view room and the exec floor , neither of which were worth the money. The exec room was badly designed and the evening staf did not seem to care about the needs of their guests . You had very limited soft drinks and even more limited alcohol . The canapes were poor with usually only two choices . There was supposed to be a dessert service but this consisted of a frozen cheesecake . The free breakfast in the morning was okay . The lounge seemed to resemble more of a restaurant than a lounge , we spent the evening been moved by staff who wanted to set up for the breakfast in the morning.
I wish we had not paid for a view of the harbour , you had to crook your neck to see it and was not worth the extra money.
The hotel location is excellent though
Wow, did this suck or what?!
Not worthy of three stars.
Old, room, falling apart( cracked chair, broken bed and clogged toilet).
The pool was not clean.
Service only changed two times(was there ten days) and I had to call for it. They arrived, but they were all cranky, and three days late to boot.
Please don't waste your money coming here, I mean, please don't support this hotel. I'm sorry, but it was kind of a bad deal($150 a night), you know?
Rude assistant manager
just stayed 3 nights in the sydeny marriott hotel on on our way home on a round the world trip.
the location was ok, nice park setting and a lively street nearby with lots of restaurants and bars.
also within walking distance to major shopping area of sydney.
there was a re-furb happening during our stay but did not interupt or dissapoint our stay.
both room and bathrooms are good, as are restaurant staff.
our main complaint is the indifference of the reception staff.
unfortunately we came accross the same female assistant manager on both check-in and out.
she made us feel as though we were at the wrong hotel!n especially when we were checking in-it was as if we were a problem for her and taking up too much of her time!
we didn't feel welcome at all.
she always had something tied around her neck which made her look a bit like an air hostess!? i think her name was enya, so beware!
above all it is a good location, just a shame about some of the staff
We stayed at the Sydney Marriott for 4 nights in Feb 2005 for our honeymoon. Unluckily, we did not find it that excellent like many reviews told us.
(1) Very large rooms and bathrooms
(2) Good location
(3) Amenities were ok, but not excellent
Some bad points:
(1) The staff overall was mostly very unfriendly, only few exceptions for this. This was our first time in Australia and we liked the friendliness of the Australian people, but definitly not in this hotel!
(2) The pool is very small, dirty and cold, the spa was ok, but nothing special
(3) The bathrooms are very big, but also very old fashioned with very low water pressure.
(4) Some words to the in-room internet service: We tried to access the internet using our notebooks. Several times we cannot access the web but were charged for this time when we tried (we tried to connect for around 15 mins several times, but cannot get connected. The time when we tried was later charged to our bill). We complained to that to reception several times and also at checkout, but did not get any comment on this. Even overall this was just few money compared to the room price, we feel cheated for our money for this and keep a bad feeling for this hotel for this case.
(5) The online Bill Review using the tv does not mention every position you are charged. At checkout we were told that the bill review has several pages, but only the first page is available using the tv. The total sum showing in tv also just includes the first page.
In my eyes very unprofessional and not customer friendly.
Overall our bad points maybe are just minor complaints for most people, but it leaves a bad feeling of getting cheated and not treated the correct way as I expect by a so called 5 star hotel.
Great hotel !
just back from my 3rd stay at this hotel, great location, huge rooms by uk standards and really friendly staff, highly recomended !
Typical Marriott ( a good thing)
Stayed at the start and end of our visit to Australia in August. Hotel is typical Marriott - good quality everything, reasonable price.
Location is good - particularly if you're driving although it is a good walk to the Rocks/Opera House. Bathrooms are very large - you could get lost in the tub! Only negative was the pool/hot tub. Went up one morning and the hot tub was freezing and the pool is outdoors and didn't seem to be heated (makes it a bit cool during an australian winter). Restaurants are pricey but the hotel is near a lot of cheap (for Sydney) eateries so you have some options. Overall, would certainly recommend the property.
this hotel is sweeet... everything was perfect!
After reading some reviews and many travel books about hotels in the different sections of Sydney, we booked a hotel by central station. Then upon reading a review on that particular hotel we canceled it and booked the Renaissance Hotel near the Rocks and Opera House on the Circular Quay. Just before we traveled, it was renovated and became the Sydney Marriott. As senior tourists not knowing what we were getting into, and new to Australia travel we were totally delighted with the hotel and the location. We were so glad to be able to walk over to the Opera House to attend a symphony and walk to The Rocks to have breakfast at a tea garden and shop. The train station and busses were right there and to top it off Starbucks was across the street! The Marriott rooms and staff are just great. Our view of the water and Opera House was delightful and the bathrooms are tile and spacious with large separate shower and tub and two sinks. There's a stocked fridge and the king bed was comfortable. We were too busy to use the gym and pool which was still being renovated at the time. (April 2003) If you stay through a Sunday we highly recommend the hotel brunch. We feel our choice was perfect and Circular Quay area for acommodations is the best if you want to relax for a few days and still get around easily. An added bunus for us was that our Pacific Princess cruise ship docked right at the port in Circular Quay. We boarded it for a two week cruise to the South Pacific and that's another story!
TripAdvisor Reviews Pullman Sydney Hyde Park
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