Protea Hotel President

Address: 4 Alexander Road, Bantry Bay, Western Cape, 8001, South Africa | 3 star hotel
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This 3 star hotel, located on 4 Alexander Road, Bantry Bay, is near Robben Island, District Six, Slave Lodge, and City Hall.
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    TravelPod Member ReviewsProtea Hotel President Bantry Bay

    Reviewed by annblake


    Reviewed Aug 16, 2011
    by (5 reviews) , United States Flag of United States

    Convenient, modern

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Protea Hotel President Bantry Bay

    Thought it was good Hotel


    My wife and I enjoyed our stay at the Protea President.

    Good points were the clean and tidy room with sea view, we started and finished our vacation at this hotel and we had a Suite for the final 5 days. The pool are and the breakfast selection were very good and the staff were very friendly although prone to the occasional misunderstanding (no trace of our reservation!) at reception desk which they put right.

    The bad points are pretty typical for Cape Town and not the fault of the hotel. The local shops are very handy but don't visit at night and be careful during the day in the surrounding area (no watches, bags etc)

    Poor Service


    This hotel has the distinction of being one of the worst hotels I've ever stayed at, as well as being a bad ending to an otherwise fabulous trip to South Africa. Our travel agent booked this hotel for us and I called her to complain about it the night I checked in! From the dated decor in the lobby and rooms, to the maid not leaving wash cloths in the room on 3 seperate occassions, we were completely underwhelmed by the service at this hotel. We had to call the manager to get anything done because the service staff didn't have a clue! The only good thing about the hotel was the location; close to the beach and an excellent view if you're lucky enough to be on the ocean view side. Other than that, I have not one good thing to say about this place.

    Did not like the Protea President


    This hotel is the equivalent of a Motel 6. They have no customer service skills and they don't stock the rooms with washcloths.

    I would not recommend their breakfast buffet either. The eggs are powdered and the rest of the food is mediocre. You would be better off eating at McDonald's.

    Lastly, the hotel was built in the nineties but the decor is from 1983. Very tacky and not "comfortable" at all.

    I would not stay here again.

    Pleasant Experience


    Overall we liked this hotel for its service, cleanliness, food (breakfast and dinner), luggage handling and especially the friendly, smiling staff. The front desk was great and helpful. We recommend this hotel for these reasons. The hotel is about a 10 minute taxi ride away from the V&A Waterfront complex. However, there really isn't much around the hotel and one is better to go to the wharf. The bus from the wharf stops about 1 block away from the hotel but one man had somewhat of a threatening experience on taking it alone so we advise the taxi.

    Nice tourist hotel


    although at the end of Bantry Bay, the hotel is within easy reach of the city centre. Call a taxi (about 60-70 ZAR). Good food, and friendly staff

    Great Service


    This was a lovely realaxing hotel to stay in and the staff were so helpful and obliging.

    It was noticeable how busy the restaurant was in the evening. The 'a la carte' menu was very good and excellent value price wise and for quality of food.

    The only slight down side was the distance from Cape Town with a taxi costing 6 for the two of us and the bus fare 60 pence! The bus ride during the day was fine and took us right to the waterfront.

    We would definitely stay there again.

    Good service and well presented


    My wife and I spent 7 nights at this hotel as part of our visit to South Africa.

    The hotel is situated in the Bantry Bay area of the city, about 2 miles south of the main waterfront region.

    Firstly its location is a little outside the city, and the area does have some unsavory premises near at hand. However being that little bit out of the city makes this a quiet location with some rooms overlooking the sea which is a 5 minute walk away with a nice promenade area.

    The main 4 advantages we saw in this hotel were

    1) Clean and good size rooms. We were initially in a large room with small kitchen area overlooking part of Table Mountain. The rooms are excellent and well serviced. We got upgraded to a suite later in our stay, which included a bedroom and sitting areas. It was nice, but given the size of the room we came from, unnecessary for the extra price.

    2) Location. Despite what I said above the hotel is good for getting out of the city (with car hire) to the Cape region. You are on the roads out to the South and near to the very attractive Chapmans Peak Drive and other coast roads - a must.

    3) Staff. The staff on the whole in this hotel were friendly and on request were extremely helpful

    4) The food was always excellent. We ate in the restaurant twice and what we got was excellent. Breakfast was also very good with a full range of fruits, breads, cooked breakfasts etc.

    But there are some downsides

    1) Leisure Facilities. The hotel has a very small gym and the outdoor pool was frequented more by seagulls than visitors when we were there. (It was winter, but the temperature was up to 24 degrees).

    2) Local attractions. If you are unwilling to hire a car or take frequent cabs there are few options for eating locally, or indeed much else. All sights and shopping facilities are a good walk or a car journey away. There is a bus to the Waterfront area, but we did not feel comfortable using it.

    3) Evening Restaurant service. THe nights we ate there the service was not good at all. No further explanation necessary.

    4) It is a nice hotel, but it is also a city hotel with large conferences and many business people. Personally I like to stay away from that scene when on holidays if possible. There is a commercial atmosphere in the hotel with few people in the bar at night and the poor pianist often seemed to be playing to himself!

    Overall a nice business hotel, but lacking atmosphere and leisure facilities. Nicer hotels are likely to be found in more convenient locations in Cape Town, if your desire is to stay around the city. Having said that we had no real complaints!

    Good Base to explore but don't expect a late drink!!!!


    We stayed here for 5 nights in Feb. The hotel is clean and the service is generally OK if a little slow, but hey it's South Africa what do you expect. The only gripe I had was that after being promised a sea view room we ended up with a view of the coaches pulling into the entrance and the guy who served us wasn't that interested. The breakfast buffet was OK but nothing special. The best thing about the hotel is the location, 5 mins to Clifton, and camps bay and 10 mins into town. They have their own Merc taxi's which are very convienient to book and no more expensive than hailing your own. The guys behind the bar were great, good service always cold beer and a nicely mixed cocktail. The pool area is lovely overlooking the ocean but get there early to grab a pool lounger in the sun. Its a lovely place to have a drink sat outside looking out to the ocean before you go out in the eving as well. In a nutshell if you want a clean reasonable place to stay within pleasant surroundings this is your place.

    In Cape Town which is a fabulous city here are a few resturant tips (all excellent and would cost you an arm and a leg in the UK)


    5 Flies

    Blues (camps bay)


    My stay was okay


    This hotel is about 6km away from the waterfront and the bus is only about a minute away (but the bus stop doesn't look like one, so ask about it if you decide to stay here) and the ride to the waterfront is only about 15-20 minutes. The hotel is also close to Table Mountain and staff can drive you there for a fee.

    Staff are friendly and service is fine. I found service to be somewhat slow though, but this is generally the case in South Africa as the pace of life is different compared to North America.

    Some rooms have a kitchenette, but mine with two double beds didn't. Contrary to most of the hotels I stayed at in South Africa, this one uses an electronic key card instead of a skeleton key. The in-room safe is reliable, but there is no alarm clock. All rooms supposedly have either a mountain or ocean view, but it wasn't that great from my room - I could see a little bit of water and if I stuck my head out the window and turned, I could see a small part of a hill. The view of the hotel entrance was much better.

    The hotel has a restaurant (buffet breakfast, don't know about lunch, and buffet or menu for dinner) - the food is average. Each night has a different themed buffet including Italian, international, etc., and there is live music every night. The bar area has a reduced menu. There is a small computer room and a gym, plus a very nice outdoor pool with a great view of the ocean.



    We went to South Africa early this year and stayed in the Protea President where we got married. The location was excellant and although a little far to walk to the Waterfront (believe me we tried!) its near everything you want to see.

    The hotel staff were extremely pleasant, on arrival we were upgraded to a suite (due to our impending nuptials) although the standard rooms are of good size. Would say its an average hotel and clean and tidy. Breakfast was included and was varied so you could choose what you ate. We ate dinner a few times in the hotel and the standard was fine.

    There were a a few minor problems in that I ended up ironing all the outfits the night b4 the wedding as they had not been steamed properly by the hotel. They then called at 15 mins b4 the wedding to take the outfits away and re-do them. Doh!!

    Anyway needless to say we did not pay for that! We shall certainly be returning the South Africa and Cape Town as it is a wonderful place and the people could not of been more friendly and helpful.

    TripAdvisor Reviews Protea Hotel President Bantry Bay

    4.00 of 5 stars Excellent

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