Macdonald Townhouse Hotel

Address: 101 Portland Street, Manchester, Greater Manchester, England, M1 6DF, United Kingdom | 4 star hotel
 
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Location

This 4 star hotel, located in the Manchester City Centre area of Manchester, is near Manchester Town Hall, Manchester Art Gallery, Cornerhouse Gallery, and Religious Society of Friends (Quaker) Meeting House.
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      Historical Traveler Reviews Macdonald Townhouse Hotel Manchester

      Fun hotel -

      from

      What a cool place!! Great staff, lively atmosphere, lots going on. I gather it used to be a dump, but it's changing fast. Really good value and the staff and management were helpful and well informed.

      Worst hotel in Manchester

      from

      I stayed there in 2001 and was robbed by the staff. Within 10 minutes of leaving the cleaners in the room, they took 40 pounds. I got the police as I was basically told I was a liar and that there staff wouldn't do that. I have never been so disappointed with a place in my life.

      NEVER EVER GO TO THIS HOTEL - IT IS AWFUL.

      Best hotel by far is Travel Inn just around the corner. Very cheep spotless clean and the staff are fantastic 100% for them!

      On the up

      from

      Booked this at last minute. Having read other comments, I would say things are improving. New owners took over at the end of 03, and bedrooms are undergoing refurbishment, when I was there new beds were being delivered and lovely duvets going in etc.

      The team working were very upbeat and willing to offer help on where to eat, visit etc.

      This hotel was good value, in a great central location, and I shall return with pleasure to see the ongoing improvements that I am confident will be happening.

      Never again!

      from

      this is the worst hotel I have ever stayed in and grudge every penny it cost!! We booked 4 double rooms for a business trip, and each room was worse than the previous. MY room had 2 different carpets patched together, the TV did not turn off without unplugging, it was dirty and looked like the bed had not been changed for a very long time, as a result I slept upright on a shabby chair all night, not good the night before an important meeting!! My shower was held together with cello tape and the whole bathroom was filthy. I did notice that the hotels section had been removed from the Yellow pages in the room (I wonder why?) One of my associates demanded to be moved to another room, as a result was left with a room that had literally been trashed and she was told this was all that was available. She still had to use the bathroom facillities in her original room, 2 floors up!! Oh, and beware when you flush the toilet, the water jumped out of the toilet and soaked my legs, on the way to my meeting I may add!!

      Most things broken, dodgy pricing structure

      from

      Room was quite large at looked good at first. Discovered the shower was broken. The head was shattered and the water was either boiling or freezing. Reported it at 8am but it wasn't fixed by 10pm. Moved to another room where the taps weren't attached to the sink and the shower was held together with sellotape. Tried to use the hairdryer and it blew up showering me with sparks.

      Complained when checking out but didn't receive a rate reduction. The receptionist was of the opinion that because the room had been booked via hte net then a reduced rate was already in place.

      On the plus side the rooms were clean and it is very close to the city centre. Beware of the facilities though - you will see them bost fitness facilities but they don't exist. You are told to use the bearby Jarvis Piccadilly gym but they don't accept non members. Blatant lying by the Princess Hotel there then!

      Do not go here !!!

      from

      This is the worst place I have ever been to - on a serious note, it needs closing down and refurbishing. Within seconds of arriving, I regretted my decision - the outside of the hotel is dark and depressing and the theme continues inside !!! The staff are as useless and unhelpful as civil servants and the rooms are the pits. Within minutes of being in our 'luxury' bedroom, my wife and I were itching. The decor was old and shabby and didn't match anything. I immediately grabbed the Yellow Pages from the bedside table in order to ring other hotels for vacancies, however, surprise surprise, the page on hotels had been ripped out !!! We've debated this since and can't decide whether it had been removed by past occupants of the room wanting to do the same as us or by the hotel staff in order to stop you leaving !!! Avoid this dump at all costs - The AA should be reviewing their 3 star grading urgently and the hotel owners should hang their heads in shame.

      Dirty, Horrible Hole!!

      from

      Nov 03. It was my friends & my first trip to Manchester & thought we had found a good deal on a (what sounded great on the discription on the web page) hotel. Walking towards the hotel our hearts sank when we saw the external appearance of it, it was shabby (to say the least) & run down. Upon entering the reception area it was like going back in time to the tackiest part of the 70's. We had booked a double room each for 45 per night. My friends room was a corner room & I was next door.

      The windows in her room rattled in the wind all night keeping her awake. Upon inspection we could move the window in its frame about 3" which made the room also constantly cold. Both of our rooms were decorated (I use the term lightly) in a dated & dirty fashion. The bedspreads were grotty. The hot taps in both rooms were broken & kept spinning around & the showers were either scalding hot or extremely cold making showering a very unpleasant experience. The carpets were full of cigarette burns & the wall in my room looked like someone had been headbutting it & there seemed to be what looked like dried blood around the dents. Both of us also complained (to each other) about the windows not blocking out any street noise. The hotel is situated on the corner of a VERY busy crossroad. The only positive thing I could say about the hotel is that it is in a very good position for Chinatown or the bars in the gay village. Upon departure we experienced what can only be discribed as the inept receptionist who would rather have been elsewhere than where she was dealing with guests. Paying (begrudgingly) for the rooms was a nightmare as the receptionist did'nt seem to know what she was doing (which turned out OK because she , mistakenly, only charged us for one room). What also made it worse is that when we were touring the city almost directly opposite there is a Ibis hotel offering rooms at the same price per night. We were gutted! Avoid this hotel at all costs. Worst place I have ever stayed.

      Ok

      from

      the rooms were very cold the doors get jammed holes in the walls.

      Worst I've ever stayed in !

      from

      Stayed here end of October 2003 having booked online, paying 45 for the night. The room was cold, there was no hot water for a bath or shower and the double bed was made up of two seperate half bases, the bottom half of which was lower than the top making it extremely uncomfortable. Complaints were made upon departure, and not just from us, as others were complaing too. The person on reception said she would deal with the complaint and took details telling us to ring the hotel and speak to the manager if we were not contacted by them (which we were not). The telephone call to the management was made and a credit card refund was promised but never happened. I sense a polite case of fobbing off by the hotel management! OK for 45 I don't expect the Ritz but this place is the Pitz !

      Room for improvement

      from

      Booked this hotel over the internet thinking I had got a really good deal at 45 for the room, however, when I arrived at the hotel, there was a huge banner on the side of the building advertising that all rooms, every night are 45. From the outside, the hotel looks bleak and you can't see in any of the windows. The neon signs are half broken which don't give a good impression and the reception area is chaotic and messy. On the night we booked in, the staff had trouble finding us a vacant room as a load of football fans had stayed the previous evening and smashed a number of rooms up. We were eventually shown to a room on the top floor which had no key for it as the football fans had taken it with them. The room was depressing. There was a large bathroom which was uninviting. There was a double bed which was falling apart and the sheets and blankets were not particularly inviting. The curtains were hanging off the rails and there was nothing in the room except the bed and a tv. Needless to say, we made our excuses and left right away.

      TripAdvisor Reviews Macdonald Townhouse Hotel Manchester

      4.00 of 5 stars Excellent
       

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