Unhappy with this hotel

The Princess Bayside is known is Ocean City as being one of the higher end hotels in the beach town. However, after my stay in August I realized that this hotel can no longer be recognized as a high-end hotel, as it is advertised. Firstly, there was no sheet on the beds that covered the mattress. Therefore,when I was sleeping during the night and I would roll over, the sheet that was supposed to be fitting the mattress was just a plain sheet so when I moved around when I awoke in the morning, half of my body was laying ontop of a dirty mattress. That is gross! A high end hotel should have sheets that fit the mattress. When I spoke to the management about this problem, one particular manager laughed at me telling me that my complaint was absurd! Another issue with the hotel was all of the vending machines were broken. Not only could I not find a cold drink anywhere in the hotel but it took my money as well. Another problem with this hotel was a shortage of towels. The maid only left me and my roomate with two shower towels and two hand towels. When I called to request more, the towels never arrived at my room and I had to walk all the way down to the front desk, which happened to be in the other building, just to get my towels. I would not reccomend this hotel to anyone looking for a high-end hotel.

*Overpriced*Don't Stay Here You Will Not Believe

Where do I start! I always thought the Princess Royale hotels were nice. I was very wrong. My husband and I took our 2 sons there for the weekend. We made our reservations on the phone for what we thought was a 1 bedroom (not) It was nothing more than a standard room with 2 double beds. The room was dirty. There was mold in the bathroom, sheets were dirty they were brown looking, the patio door was broke it would not lock. There was no clock in the room. No ice in the vending machines, and the soda machines were out of order. This is not a family place. The rooftop pool is X-rated not fit for kids. To many young drunk people pulling fire alarms having to leave your room in the middle of the night. Staff needs to be better trained. Be more honest about the rooms. Think twice before you stay here

Stay Away!!!!

PLEASE read this and PLEASE save yourselves! Stay away from this insult to the hospitality industry.

We stayed here June 26th to June 28th, 2005. Room booked well in advance for a conference. This hole was recommended by the conference organizers. I will have their heads later.

At $169 a night (before the taxes), I figured, "well, it can't suck." Usually, I get a reliable modest room at the Fenwick Inn for $119 a night, but I decided to splurge.

We tried to check in a little early, but the snotty staff slapped me down quickly for my presumptuous request. By the way, when you get a room, check-in is 4PM (!!!) but you have to be gone by 11AM.

Management should have informed guests that a building is going up next door. By next door, I literally mean 12 feet from my window. The noise was deafening and started early (a little after 8AM). So much for relaxing in between my conference duties.

The AC was desultory and noisy and the room, although it seemed new, had some rust/mold already in the shower/ bath. Like some tunes or an alarm to wake up? Forget about it. No clock radio.

Next morning my companion and I descended to the depths, oops, I mean the "restaurant" named Finnegan's for some breakfast. After waiting quite a bit, a reluctant guy walked over and sat us at a food-encrusted booth. Finnegan's is overall pretty dirty. I do recall him grunting when we chirped "good morning," so he got points for acknowledging our humanity.

After some minutes, a charming but lost Russian girl came out to serve as our waitress. She took our order for a simple breakfast and so we sat. A customer leaving as we ordered warned us about the garlic in the home fries and the service. Like fools, we ignored this well-meant advice.

Also, other customers were coming in waiting to be seated, as the sign directed. Most left after being ignored, but one lady lasted long enough to be plopped down. She was ignored for ten minutes so she left. I wished we had!

Oh well, I figured, be a nice guy, good things come to those who wait. Wrong, I had four sausage links with my breakfast, that tasted funky, but I was so hungry I rationalized and ate them. The eggs were as garlicky as the home fries, by the way. The grunting host came by with a lone plate of eggs and said "You order eggs?" We said "no" and he actually curled his lip! I think my companion was afraid of him.

So, we paid and left. From entering to leaving was 45 minutes. Within two hours, I had a queasy stomach, but made it back to the room that afternoon (the room wasn't cleaned until 2:30). I spent the night sitting on the toilet and moaning. I felt sick for the rest of the night and much of the next morning.

Next morning, with hammering and power tools providing a counterpoint to my headache, we wondered if perhaps a late check-out would be possible, as I was working the conference until about 1PM. I called the desk. could it be done? "No." Well, maybe an hour? "No. Never." Please? "No."

May I speak to the manager? "There isn't one." (Possibly true, from this train wreck of an experience.).

We went down the elevator with some other conference attendees and hotel guests who were also shocked at how bad their experience was, how rude the staff was, how bad the food was, and just how sloppy the Princess Bayside is.

The Princess Bayside provided one of the most abjectly bad lodging experiences in my many years of business and leisure travel. At least with my other experiences, I paid well under $100 a night to get abused. This was a top dollar assault. Oh, and they charge for a room safe, $1.00 a day, even if you don't use it. Nice final insult. I asked for a manager, and a with-the-program sullen teen said they weren't around right now.

Breakfast? Next door and cheaper at the VERY delightful Satellite Café. Highly recommended. In and out in 25 minutes

Ocean City as a whole should be ashamed that this place exists and that they take money from people in the guise of hospitality. I have always enjoyed my annual trip to Ocean City, but I see no good reason to return because this dump, this atrocity, left such a bad taste in my mouth.

Princess staff invade guest privacy

The Princess Bayside Resort Hotel takes advantage of it's young guests. Myself, being seventeen, was staying with two other eighteen year old girls and two other seventeen year old girls. All we wanted was to relax on the beach for a few days after graduation. Well, on the second to last day of our stay we were woken up at ten in the morning by the Head of House keeping, insisting that she be let in the room. /since we did not get there fast enough for her taste she opened the door herself. Some of us were not decent yet, but that did not seem to matter. She demanded to know if we had any alcohol. When we said we did not, she searched the room!!!!! Then she told us to clean up our room because our mess was "not acceptable." (Well, yeah if you refuse to take out trash or vacuum the sandy carpet!!!) Then to my horror, she brought us trash bags and told us to empty out own trash cans!!!!

The thing you have to understand about this is that they had no reason to do this! We had not made a lot of noise, been seen acting suspiciously or done any damage to the room. When I confronted the manager and the general manager, they were rude and unapologetic. They said that they did it because we were not the legal drinking age. (I would see how that was a problem if we had been drinking.) Also, they said that they were particularly searching rooms with do not disturb signs out.(Now I don't understand the purpose of the sign.)

The main point is that they treat young people badly, invade their privacy and show no iota of respect to their underaged guests.

~Underaged but sober in Ocean City

Nice Hotel But Construction Very NOISY

Had a very nice stay at the Princess Bayside. The only problem was the construction thats going on next door to the hotel was VERY noisy and annoying. The hotel didn't notify guests about the construction upon checking in and didnt make it easy for me to switch rooms. We had to move our room when we arrived because of the noise. Please be mindful of that when selecting a room. My group size was 2 adults and 3 kids so it was a nice size room. The kitchen was wonderful and the view of the bay from the balcony was great.

Great place to stay

My daughter and I stayed here last summer for a week - everything was awsome. It was in a perfect location (one block from ocean) and great restaurants located very close. The pool was very nice (roof top). Staff was great, friendly, helpful and polite. A very clean and fun place to stay!!

I will defiently be back this year!!

Depressing and expensive stay

My room was cheaply furnished--bedspreads seemingly made of plastic, sheets that, while clean, had an odd odor--and every other aspect of this hotel was similarly tawdry. (Towels were wired?? in case they were stolen, toilet paper was thin, etc.). Moreover, I was either hot or cold all night. The heating system seemed primitive. The hotel pool was laughably small. Finally, the front-desk staff was all but abrupt with me. I'd hoped for a "getaway" escape weekend--comfortable, but not fancy. This was far worse than the cheapest "budget" hotel I've visited; depressing and unpleasant. Strongly recommend that you look elsewhere.