Prince Rupert Hotel
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How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Fitness/Health center
- Wheelchair accessibility
Photos of Prince Rupert Hotel
- Fitness/Health center
- Wheelchair accessibility
- Free parking
- Continental Breakfast
- Room service
Historical Traveler Reviews Prince Rupert Hotel Shrewsbury
I liked the Prince Rupert
My single room was probably in the newer section. The bed was wider than a twin, but would have been small for two people. Okay sized room, bathroom was fine. Could hear the people in the room next door quite clearly, but they were unusually loud.
My dealings with hotel staff were fine. Breakfast was included in my room rate, otherwise it would have been quite expensive, but hotel dining rooms are often pricey. The night porter was probably overwhelmed with our "invasion" of the lounge late at night (a band and entourage of noisy fans) but handled it quite well.
Location great in the center of town near shopping, the historic abbey, etc.
Keep in mind it's an older hotel in a historic city, not a newly built chain hotel in a suburb or near a motorway.
Dump dont stay here
The hotel was a dump, dated furniture, clueless staff. A nightmare to find and your car is parked by half dim witted staff, she stalled the car about six times attempting to move away from the hotel, when she did manage it she was reving the knackers off it, a brand new Jag! A guests car that was returned the next morning was damaged. Room was smelling of damp, wallpaper had mould on it. Worst hotel Ive ever stopped in, dark corridors on arrival, receptionist spoke in poor broken English. Dont be fooled by the AA rating or the pictures of the hotel they are nothing like it in reality.
Don't stay here
Small over-furnished room on several different levels. Combined with poor lighting, quite dangerous. Room was freezing cold when we arrived and stank of smoke [a cigarette was found on the floor]. The bed was small [I had specifically asked for a big bed as my husband is 6 foot and we were paying extra for this] and very high up - I couldn't reach the table lamp when in it! TV remote was missing, telephone not working properly, staff all clueless. Car late on return. I wrote to the manager twice but he was insistent that there was no real problem and insisted that we should have complained at the time. Never again.
Love the prince rupert
We have stayed at the Prince Rupert for the past ten years .we always get excellant service from the team at the hotel.
youhave a choice of three restaraunts fine dining ,chambers and a Italian
so many choices what more could you ask for to make a enjoyable in Shrewsbury town centre.
Poor - in need of refurbishment
A real disappointment, by all accounts the details and information of the hotel sounded perfect. How untrue! Our hotel room was small and and cramped old bedding and damp smell. I complained and they offered us a room but it was only a medium bed rather than a double giving us no other option to stay due to the late time when we arrived as they were fully booked.
The hotel is situated right in the centre which was great. Although it doesnt say anything about parking fees you do get parking fees put on your bill.
It is certainly not worth the money, i wouldnt definately not stay there again so please note do not go off the description and pictures of the hotel.
My Wife and I stayed at the Prince Rupert for two nights between after our wedding, before going on Honeymoon.
Our room was up down and all around to get to, which is quite fun if you're not used to old buildings, even more fun if you've had a drink or two as well...
The room itself was small and pokey, split into 3 areas by various beams and steps, and not very well lit, but I suppose that most of this comes as expected with most old hotels. What doesn't come as expected is the smell of smoke in all of the bedding, and in the room in general.
We overlooked a side street, but didn't hear much noise late at night, though were woken by bottles being emptied from the pub next door quite early in the mornings.
Although it took us quite a while to find, the Hotel is in a great location for getting out to see the town. The valet parking is great, providing that you're not wanting to be in and out of the hotel too much, as the car park is a fair distance away, so it takes 10-15 min for your car to arrive. Twice our car smelt of smoke after we got back into it after the Porter had driven it (we're both non-smokers), and we also found a cigarette lighter in there as well.
We didn't eat in the hotel other than for breakfast, preferring to find places for ourselves (I can unreservedly reccomend a little Italian place called Traitor's Gate. It's in some old wine cellars just round the corner from the hotel), but breakfast was the standard uninspired hotel breakfast.
The staff in general were efficient, but didn't seem to give off much of a happy vibe to us, other than when the duty manager was helping us when our key broke in the door.
I wouldn't return to a hotel that should hold happy memories for me, and I wouldn't reccommend that anyone else stay, unless changes are made.
Public rooms good/ bedrooms average
public rooms looked good, I expected bedrooms to have been of the same standard, looked very faded and in need of a revamp to match price charged, breakfast good, location excellent.
Beautiful meals of sensible proportions
My wife and I stayed here for a weekend in October 2004. We were upgraded to a spacious suite, which was a pleasant surprise. Quite a tortuous route to some rooms along a very long route march of corridors - although what one should expect from an historic building.
We pre-ordered a VIP package consisting of a beautiful flower arrangement, a basket selection of fruit (complete with plates and cutlery) and a box of Thornton chocolates - all very good value at £40. The flowers came with their own water reservoir and lasted well back at home.
We thoroughly enjoyed the meals which were beautifully presented and of sensible proportions - we managed to get through all the courses without feeling too uncomfortable.
We were a bit concerned about the thought of valet parking, but it worked very well as long as one could give 20 mins warning that you were going to need the car.
Our overall impression was - very good value. We would stay again.
My wife and I had booked the Hotel Rupert for two days in September. The room was not one with a four-poster, but it was a clean room with a good bath and shower, plus a comfortable bed. The staff was always courteous. The breakfasts were nicely done.
If I have a suggestion, our room was on the street side opposite the Abbot's House. This street received a lot of night people having a "good time." I did bring ear plugs and would suggest the same to anyone whose room may book here.
A thoroughly unpleasant experience
A dis-interested receptionist suggested trouble when we arrived for a two-night stay. The room confirmed the suspiscion. It could best be described as a prison cell with windows high up on the wall, a mattress that had been slept on far too many times, a television that had to be re-tuned to work with hisses and poor picture. My complaint was met with a shrug of the shoulders.
Breakfast was also unpleasant. The dirty plates at the buffet seemed to out-number the available clean variety. A request to a waiter for a clean side-plate brought an equally unclean replacement. As far as the chef was concerned "Cooked" meant "swimming in fat" with tomatoes that were inedible and the hardest fried eggs I have seen in 30 years experience of hotels. Drinks in the hotel were unobtainable at 22.30hrs - a night porter would 'arrive about 23.00hrs' and then one could place an order!
A thoroughly unpleasant experience, only very marginally compensated for by a decent evening meal in the informal restaurant.
TripAdvisor Reviews Prince Rupert Hotel Shrewsbury
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