Pleasantly surprised

After reading mostly uncomplementary comments about this hotel, we were relieved and pleasantly surprised at the standard of this 3 star hotel. The staff throughout the hotel were welcoming, helpful and courteous at all times.

Mealtimes were very convenient and the food plentiful in variety and quantity. The pool area was in shade part of the day which was a godsend as it was very hot, and although not a big pool, it is OK for the size of the hotel.

A 10 minute walk and we had the choice of turning right to the Old Town and Poniente beach or left to the "new" town and Levante beach. If we didn't fancy the walk back, a taxi cost just 4 or 5 euros, depending on where we were picked up.

The whole hotel was very clean and has two excellent "fast" lifts.

The rooms were on the small size and the bathroom plumbing noisy, but that is our only negative comment of the enjoyable week we spent at the Prince Park Hotel. We would return.

Relaxing

Spent a week in this hotel on a Half board basis & cudnt fault the food @ all.......lots of choice catering 4 all nations........rooms were clean & spotless......yes I agree with some comments about walls being rather thin BUT its nothing that we cudnt live with....our room didnt ova look the road but we heard several road noises.....again nothing that we cudnt live with.....staff were not as helpfull as some hotels I have stayed in.....yes the hotel is up a hill but this walk back & 2 the hotel was very enjoyable......the Old Town is nearest & given the choice of staying in Old or New town then I know which I wud choose........Old town......all in all I was very satisfied with the hotel & wud return there again & recommend it 2 others.

Not Great!

Just returned from a week's holiday in Benidorm staying at the Prince Park Hotel, full board.

Our first impressions when entering reception were good. It looked clean, tidy and relatively spacious for a 3 star hotel, however there were quite a few loud young Spanish lads hanging about. Reception staff were friendly enough and we purchased the safe for 15 euros (a must!) with 5 euros returned at the end of our stay. Our room was on the 6th floor and overlooked the front of the hotel where a busy main road runs just 100yards away. We found this to be quite noisy, especially at night. However, with our room being at the front of the hotel, it meant that we got the sun rising in the morning and for the majority of the day which was lovely for sitting out on the balcony early on.

The food is not great at this hotel. It reflects the fact that the clientel are mainly Spanish, and there is little variety. I do not know how anyone who is a vegetarian would eat there as there are no suitable dishes to cater for their needs! Breakfast was decent though with fresh croissants, bread, fruit etc, and lunch was generally ok, however dinner was seldom appealing and quite often after sampling some dishes, we left and went out for a meal in the Old Town instead. A shame after paying extra for full board.

The aim of our holiday was to relax by the pool in the sun and get a tan, we did get get a tan and managed to relax, however it didn't happen by the pool as it is situated so that the hotel blocks all sun reaching the tiny pool area! We found the 15minute walk to the beach much more appealing where the sun did actually shine!!

The major criticism we had with this hotel was that the walls are almost paper thin and you can hear EVERYTHING that going on in all the rooms around you. Every flush of a toilet, turn of a tap, shower, conversation.... even snoring from neighbours at night proved a problem and we often found ourselves waking up two and three times each night to such sounds! Neither of us are light sleepers normally!!! On the last night of our stay it was Good Friday and so there was a huge fiesta in the Old Town. This meant that all the Hotels in the area of Prince Park were full of young Spanish teens hanging out of balconies, shouting, playing loud music, throwings eggs, spitting and such like acts till the early hours of the morning. When we returned to our room that night we found that our snoring neighbours had been replaced by three such like youths who continued shouting etc till past 3am. Not great when 10 hours travelling lies ahead of you the next day. We had heard stories from other English people staying in the hotel the previous day regarding the same sort of issues and they had informed us that nothing was done. Knowing this may be the case again, we phoned reception and were told that someone would come up and sort it out. With the walls being paper thin, you can easily hear if someone goes to next door's door and as expected, no-one did. After half an hour of more noise we phoned again and we were told that they are allowed to talk in their room (quite clearly they were doing more than that!), and if we couldn't sleep then WE could change rooms!!! Well we were not accepting that and so after a while they agreed to phone their room and request them to quieten down. Not exactly the response one would expect, and as many were commenting, if it had been the British making the noise, the police would have been called!

All in all we had a great holiday, however the majority of this was spent AWAY from Prince Park Hotel, only returning to try to sleep and have breakfast and sample the food. The walk to the beaches and Old Town is only 15mins and although there is a slight hill to the Hotel, it was never an issue. A nice location away from the biz of the New Town, but not great on other aspects for a three star!

Prince Park for position and peace

We had never been to Benidorm before so had no expectations other than a week in some warmer weather.

Prince Park Hotel proved to be an oasis, in a perfect location for us, because its central position meant all of the different areas of Benidorm, Old Town shopping, New Town nightclubs,Markets and two lovely beaches, were all only a short walk away in the right direction. Only one word of warning, though,choose your route carefully, if you are not very fit,otherwise you could have a steep set of stairs to climb, or a long detour around the pretty park,and double the walk.

The Hotel food is tasty and plentiful.The place clean, staff pleasant and helpful, but the pool (and sea) was freezing cold at this time of year.There was entertainment in the afternoons and evenings but, as the clientelle seems to be mainly older German, Belgian and Dutch couples, I wouldn't recomend it for young singles.

Had an absolute blast

I arrived at Prince Park Hotel with little expectation of having more than a couple of weeks rest because I was with my son and his girlfriend and in effect on my own. Instead I ended up having the best fun I've had in years. The activities put on in the hotel by the pool are great fun and the evening entertainment is great. All delivered by one guy with a larger than life personality. The food is superb and the rooms are great. I'm only just home and setting about booking for next year again. Maybe I'll even go for christmas!

Great xmas

Had fantastic xmas 2004. We where the two mad ones with wigs. I recomend u go there for christmas but take ur earplugs if u face the clinic cos it gets very noisy.

What a dump

My two friends and I arrived at the hotel with much excitement and anticipation, hoping to find a nice, clean hotel that we could enjoy our week's holiday from.

The desk staff were very helpful and polite but the minute we stepped into our room we couldn't believe our eyes. We had booked a triple bedded room, but this room should have only had one single bed in it it was that small, never mind three singles. All they had done was move the dressing table right over near the entrance to the bathroom and squashed another single bed in right underneath the air-conditioning unit which made more noise than a brass band on concert day!!!

The room seemed very dingy and we weren't impressed. However we decided to venture down and take a look at the hotel amenities before making anymore judgments. On the way down in the lift we got chatting to some other guests who said the food was not to be recommended and that their children couldn't eat any of it. We had look round the pool area which was jam packed with sunbeds, far too many for the size of the pool and the pool area.

With that we decided to complain and ask if we could be moved. We were given the keys to a larger room which upon inspection turned out to be a room absolutely identical to the one we were already in.

So we said no thanks, rang our agent and within an hour had got a transfer to the Barcelo Pueblo Hotel which in comparison was like a five star superior hotel compared with the Prince Park. No way should this hotel be a three star. A two star grading would be being very generous.

Only to be recommended if you like small confined spaces and have no palette for half decent food.

A Hotel to far?

Hotel to far from beach and town up a steep road.

Hotel staff very rude and not at all helpfull. Food not bad hotel and rooms very clean. Nice resort if you like blackpool and drunks.

Very clean Hotel but.....

This hotel is very noisy day and night with a main road very near. Mainly a hotel for the Spanish, doors are slammed well into the night and conversation is at a high rate of decibels. You have to be fit as the dining room is down several flights of stairs and the lifts are tiny. There is no entertainment for children and the swimming pool is small with the noise of the road alarmingly close. The food was awful, accounting for the highest amount of complaints to the reps, hardly any choice and very bland and unimaginitive.All in all to be avoided, disabled visitors would find it very hard as this hotel is not centrally located and access within the hotel would be difficult for wheelchairs.

A place to return

A good place to stay, friendly people, good food, good bed, music en bar are OK. Hotelgeusts: Spanish, begian, french en dutch people in a very good mix. We were there for the fifth time. In october we will be back!!! Latest news: Internet is also possible