Eurostars Saint John Rome
How has this hotel rated in the past?
- Continental Breakfast
- Room service
- Fitness/Health center
- Business Services
TravelPod Member ReviewsEurostars Saint John Rome
The hotel is in a rather quiet neighbourhood that is only about a 10 minute walk to the Colosseum which suited my stay as a travel agent. The front desk was very helpful and friendly, the rooms were clean and well kept, and the breakfast buffet was very good. The beds were very comfortable, they give you two pillows which, for me, was a definite plus, and the only drawback I had were that the showers were rather small. However, water pressure was fabulous.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Eurostars Saint John Rome
The hotel was immaculate despite there being some building work going on although the position of our room meant we couldn't hear anything.
The hotel was half way between the colliseum and the main train station with a metro station a 5 minute walk away which meant it was easy to get around ... although be careful as the trains seemed to stop quite early.
Be prepared to be awakened by kids on the playground next door at 8 AM EVERYDAY. Also, the hotel is NOT SAFE. We returned from sight seeing only to find our hotel room door WIDE OPEN. Romona at the front desk did not seem to care about this matter at all when we complained!!!!
Holiday of a lifetime?
We booked this hotel because in all the internet search engines for hotel with a pool, this hotel appears as having that facility and we were happy to pay a little extra for this. We thought after a long day's sightseeing, a dip in a pool would be most welcome. The hotel's own brochure says "we shall be pleased to satisfy all possible requests which our guests might have offering services such as laundry, garage, indoor pool and fitness centre.........". This hotel DOES NOT HAVE A POOL. The staff direct you to the local fitness centre next door at an extra cost of ten euros a day or five days for thirty euros. The centre isn't open on a Sunday!
We were without satellite TV for two days having been told that the whole hotel system was down, in point of fact it was a loose wire at the back of the satellite box which was fixed by someone we assumed to be the hotel handyman. We had asked to see the manager (David apparently) before this had been sorted, he didn't appear but an official looking woman in a suit with a clipboard who spoke no English breezed into the room, made a phone call presumably summoning the handyman, and left as quickly as she came in. Still don't know who she was but at least she got things sorted.
Have read other reviews about the hotel being a building site. This is also true. The lift was frequently out of order during our stay and we were required to make our way down the stairs, which were roped off, through the building site that was the first floor in order to get to the ground floor and breakfast. There were also no instructions in the room as to fire safety arrangements, although there was a fire extinguisher at the end of the corridor.
On the plus side the cleaning staff were exceptional in their efforts to keep the hotel pristine, especially with the dust from the building works, and the staff in the breakfast room were very pleasant and hardworking, keeping the breakfast table well stocked. Breakfast was good and plentiful. Rooms were ok. The hotel is in a good location for sightseeing being only a ten minute walk from the Forum etc., so it wasn't all bad but our real gripe is that if we had known that there was no pool, we would have chosen another hotel in another area of Rome at a more reasonable price.
Too many problems
On the positive side the hotel is nicely decorated and because it is relatively new everything still looks modern and in good condition. That's it on the positive though.
The soundproofing between the rooms is minimal. Even when the people in the next room are talking in normal voices you can hear every word - they might as well be in the same room.
The first room we were put in was so small we couldn't even get out of the bed at the side as there wasn't room. This didn't particularly bother us, but the loose wires hanging out of the wall next to our pillows did. I think basically they had wired the wall ready for bedside lights, and then realised that there wasn't space enough to fit in bedside tables, so they'd just left it. We asked to be moved to another room which they did accomodate. The next room was a bit bigger and the decorating had been finished, so it was much better.
The hotel was still being finished, so building works were going on from about 8am on weekdays, we didn't hear anything at the weekend though.
The room had aircon and this worked fine. However in the communal areas of the hotel - such as reception and breakfast room there was no aircon and it was very hot.
On the day we checked out, our flight wasn't till much later in the day, so we spent sometime around Rome and then came back to the hotel to change ready for the flight and to pick up our bags. I wouldn't necessarily expect a room to change in, but I would have expected for the hotel to be able to find somewhere for us to change, even if it was just a toilet. The toilets in the lobby were out of order and we were told no others were available and to use the sports centre next door. We went and found this was shut, so went back to the hotel, who then told us that they couldn't help and to go and find a cafe up the road. Not having basic things like customer toilets is pretty poor.
As we left, a couple were trying to check in, and were being told that the hotel was overbooked and that they were being moved to another hotel.
Tips - if you do book, get a room at the end of the corridor, so you only have one set of neighbours. The building work is going on on the first floor. We were originally on the second floor, which was very noisy, but when we moved, we went up to the 4th where the building noise seemed much quieter. The tube nearest to the hotel was closed, but there is still a tube about 10 mins walk away, which is a directly line to the main part of the city. Try and get a room at the front of the hotel, as the back looks out over a school playground, which seems to start at 8am even at the weekends.
We stayed here for three nights. The location is good, if you are reasonably fit, you can walk to the Colosseum in 10 minutes and then on to the other sights. Otherwise bus and tram are 100m at the bottom of the road. The metro is about 5 minutes.
We stayed in a Deluxe room which although large was not what we would call deluxe. The bed was king size but the only other furniture was one desk chair. The extra space could have been used for a sofa and table. The fridge failed to keep anything cold. The bathroom was poor. The toilet and bidet were adjacent to each other and there was not enough room for your legs while on the toilet. The shower was the smallest ever used, measuring 700mm x 600mm (about 28in x 24in), with a plastic curtain. Showering was unpleasant as the curtain stuck to you and elbows would hit the walls or taps. There was no bath which is unusual for a deluxe room.
The staff were good at their 'day' jobs, but were not able to help on some of the more demanding travellers needs, like posting postcards or the train times. The hotel and the room were kept very clean.
A Minimalist designed hotel - make sure you are also minimalist in size for using the shower and in your demands of the staff.
Prime Hotel St John Rome, Not as it seems in pictures
On the website and any other pictures around their is a lovely picture of a beautiful open courtyard. Unfortunately this has nothing whatsoever to do with the hotel but is a school playground which you can see out of some of the windows.
6 of us spent half an hour stuck in the lift, when they got us out and we'd had to jump about three feet on to the floor below, instead of apologising and treating us well, they shouted at us that there should only be four people in the lift. Nowhere does it tell you how many people can go into the lift and on the day we arrived the porter took four of us up in it.
The lovely swimming pool that is pictured costs an extra 10 euros per person to use which again is not indicated anywhere.
Good Hotel, Great Location
My boyfriend and I stayed at this hotel for 3 nights. The main station Manzoni which is a 2min walk is being refurbished so the next station St Giovanni is a 7minute walk from the hotel. Which still wasnt a problem, as bus/tram terminal is a very short walk up the road. I would say the location of this hotel is excellent. The Colloseum is a 7-10min walk. The hotel itself is new/modern amenities and clean, rooms a little on the small side, but the bathroom is great. Staff are very helpful. And there are plenty of restuarants and snack bars around the hotel. I would definately stay at this hotel again. Its two stops from the main Termini station and everything is close by. Building work didnt commence till around 10am. Which didnt bother us. Note~ there are no indoor leisure facilities, rather you pay €10 and use the facilities in the leisure centre next door (not worth it).
Neues Designhotel fast fertig
Das neue 4-Sterne-Hotel befindet sich im Herzen der Ewigen Stadt - innerhalb der alten Stadtmauern, es ist im modernen Design ausgestattet und bietet einen professionellen und freundlichen Service. Die 83 Zimmer verteilen sich auf 4 Etagen. Zur unserer Reisezeit war das Hotel noch nicht ganz fertig gestellt, aber das störte uns nicht weiter, denn wir hatten dadurch keine Beeinträchtigungen. Das Frühstück ist für römische Verhältnisse wunderbar.
An der Sauberkeit im Hotel gab es nichts auszusetzen. Das Publikum war/ist international.
Das Hotel liegt in der Nähe der bekanntesten Sehenswürdigkeiten von Rom. Bis zum Kolosseum laufen sie ca. 10 Minuten, zur Basilika San Giovanni in Laterano 5 Minuten.
Viele Busverbindungen und die Metrostastion finden sie in Laufdistanz.
Die Zimmer sind modern eingerichtet, aber leider etwas zu klein.
Modern and clean
just returned from Rome and stayed at this hotel for 3 nights. The hotel is still under construction and builders do start work at 8am! however this didnt really bother us as we were up early and out sight seeing. Breakfast was ok, staff were very friendly and polite. Rooms were small but very modern, clean and the bathroom was very well presented. The leisure facilities on site are not ready but you can purchase a guest pass for 1 day for 10 euros to use at the leisure centre next door. rather pricey if you only want to use the pool! didnt really make use fo this facility so cannot comment on how good it was. Hotel is in a good location, the colosseum is only a 7 min walk. the hotel is situated on a side street which looks rather dody and nothing like the website picture but it was safe and did not encounter any problems when returning to the hotel late at night. Metro station is also a 5 min walk which is handy.
i would definitely recommend this hotel but not if you want to relax in bed for most of the day as the noise will keep you awake!
This hotel is still being built -so the building works do wake you up earlyif you sleep light.
Breakfast is OK and the completed public spaces are looking good. I was hereon business so the general upheval within the hotel was not really bothersome. However had I been on holiday I would have been less than happy.
In a couple of months I am sure this will be a much better place to stay.
None of the leisure facilities are available and it is not well known hotel yet by the local taxi drivers - so take a map to point at!
TripAdvisor Reviews Eurostars Saint John Rome
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