President Abraham Lincoln Springfield - A DoubleTree By Hilton Hotel
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Historical Traveler Reviews President Abraham Lincoln Springfield - A DoubleTree By Hilton Hotel
I had read several good reviews of this hotel here at tripadvisor and also saw some nice writeups in travel guides (one even calling it one of the best hotels in the midwest). The lobby is standard Marriot. Nice, clean and efficient - not grand or luxurious. The room however was depressing. The bed was about 18 inches off the ground and extremely uncomfortable. One of the pillows was hard as a rock. The furniture was comparable to anything you would find at a budget hotel (1970's chic). The bathroom was adequate but not what I would expect from a Renaissance. The mirror and showerhead were placed for people of below average height it seemed. All in all, I had a great time in Springfield visiting the historic sights, but this hotel was a downer. I hated coming back to it at night. I have stayed at Renaissance hotels in other cities, and, while not blown away, I always found them above average. This hotel was not. I would not return.
We had a great stay at this hotel. There were NOT a lot of hotel choices when we went and this happened to be at the top of the list. We got a great deal for three nights and loved everything about it. We would definitely stay here again!
Pleasant experience at this hotel
I just stayed here for 4 nights, and had a great experience. Very nice sized room, good food, and its right downtown. They have a business center,nice swimming pool, and within walking distance of some of the Lincoln sites. I would recommend it to anyone. You can get a great deal on priceline for this too!
Pleasant Stay at the Renaissance
I was quite pleased with my recent stay at this hotel. The hotel staff were all courteous and professional; check-in and check-out were easy and fast. The service in Lindsay's restaurant during breakfast (which is the only meal I ate in the hotel) was outstanding but the food itself was only average. (Food ordered from the breakfast menu was much better than the buffet food.) The parking garage attendant (not a hotel employee) was courteous and friendly. Overnight self-parking in the garage is $5 per night with in and out privileges. The garage is very convenient to the hotel with an elevator from the lower parking levels that leads directly to the hotel lobby.
The hotel decor was traditional, with common areas and rooms kept very clean by housekeeping. The rooms themselves were a bit dated. It has been quite some time since I have stayed in a hotel room that still has the traditional 12 button desk phone with a red light sticking up on its top. Most of the other furnishings also showed their age with numerous scratches and chips in the "wood." The guest services directory had a dirty (not cleanable), bent cover that had been white or light tan many years ago. However, everything in the room functioned properly and was kept clean by housekeeping. The room amenities were those that one would expect from a typical business class hotel. There was an iron/ironing board, coffee maker, internet port (fee), and daily newspaper delivery. The towels were all cotton and reasonably sized; the bath amenities were the "Bio" line that is used in Renaissance hotels. The beds were triple sheeted with cotton/polyester blend sheets; the mattress was of reasonable quality though it was a bit softer than I prefer. The condition of the room furnishings is the reason I gave this hotel a "4" rather than a "5".
The hotel has a good location in downtown Springfield for both business and leisure travel. The hotel is attached to the convention center and is within a few blocks of the capital complex (5-10 minute walk). Most of the Lincoln sites, such as Lincoln's home, are within 3 blocks of the hotel. While downtown Springfield is rather quiet at night, there are several restaurants within 2 blocks of the hotel and the Hilton is directly across the street.
Overall, I was quite satisfied with my stay at the Renaissance and would be delighted to stay there again if in Springfield.
Springfield Renaissance Not Up to Renaissance Standards
I recently stayed one night here. It's not a bad hotel, but it's certainly not up to the standards I have experienced at other Renaissance Hotels. The hotel could use some serious updating and renovating. My room was large and clean with a view of the capitol. All of the furnishings, however, were worn and scuffed and seemed of an inferior quality. The color scheme was very unappealing - - a weird combination of greens, reds, and grays. I couldn't figure out what the designer was trying to accomplish with this odd combination. The bed was ok but a little soft. Service was good, not great. The location was very close to the Lincoln sites. Since this was the purpose of my visit, this was a plus. The restaurant food was average while the service was very good - - at least for breakfast which was the only meal I ate there. Parking was convenient and cost $5.00 per night. Overall, you probably won't do much better in Springfield. The Hilton is directly across the street but I did not check it out except for the restaurant on the 30th floor. The food was good and the view was nice. I would stay here again, but only for a night. Definitely not a place to stay if you want upscale accomodations and service.
A Renaissance Moment, nice retreat in Springfield
I attended a professional conference for work at the Renaissance Hotel, Springfield, IL, over the past weekend. No one wants to have to work on weekends, so I was pleasantly surprised at the excellent service and facilities I received at the Renaissance Springfield. The complimentary Airport shuttle was on time and the driver(s) both to and from the Hotel were friendly and accomidating. When I arrived at the hotel I was checked in within minutes. The front desk staff were on the ball, especially with all the conference crowd. I booked a Conceirge Floor Level room for a few dollars over the basic room rate, and was pleasant surprised at the huge room, fluffy bathrobes, and comfortable/clean accomodations. The extra details, e.g. like the "rubby ducky" for the bathtub- let you know the hotel is really trying to gain (and retain) your business. I would recommend the hotel to others, and recommend you ask about upgrade to the Conceirge Floor. Breakfast and Drinks/Snacks served in the Conceirge Floor Lounge during the week. A nice visit had by all.
Nice, But Noisy
Hotel was nice, staff nice, hotel clean, room comfortable. However, rooms need earplugs because of downtown train whistles.
Not many choices in Springfield, is the problem...
The problem is that there are only 2 really known hotels to pick from... The Hilton and the Marriott.
We did not go into the Hilton, so I cannot compare, but they are directly across the street from each other.
The Marriott... I called in advance to the hotel itself to make sure that we got a room with a good view of the capitol, as well as NO feather anything in the room due to severe feather allergies. Well, we got a crappy view, and the pillows had feathers.
We called down, got a room change (the hotel was not full, so they had rooms available to change us to. We got an okay room. It looked moderately clean, but is in need of an update.
Our sheets had holes, and the mattress cover on the full size bed was for a twin size bed! I had to call housekeeping and get a full-size pad then make the bed myself. The mattresses are saggy. They sag without anyone in them, so be prepared for an achy back!
Not enough towels. 3 large towels was all they supply and one tiny bottle of shampoo and conditioner. I called housekeeping and requested the additional towels, but they never came. I called again, and finally they came. I also requested more shampoo & conditioner, but they never came!! 4 people, one small bottle of conditioner for our entire stay!
Bathtub was slippery (again a problem due to the fact that the hotel needs a renovation) and my 9 yr old slipped and fell in the shower cutting his toe!
Lindsay restaurant breakfast buffet sucks!!!! SUCKS!! The service is friendly, but the food is better at McDonalds.
The town is scary, itself. Lots of homeless and you can see that the town is not one to go out in at night. Marriott, luckily, has a nice pool, but it is in a secluded spot, so if there were ever any problems, or an emergency... good luck. But it was clean. The health club room is smaller, but okay. It's free.
Disappointed in the Renaissance
I just stayed at this hotel over the weekend (July 17, 2004) and I was very disappointed. I am a travel agent and have stayed in a lot of hotels. This wasn't one of the worst ones but I would not ever stay here again. I expected a lot better for a Renaissance. The woman at the front desk was very rude. I was very uncomfortable.
When we got to our room, it was very warm. I went over to change the thermostat to find that it was set on 70 degrees already. There was one small vent at the very end of the room but the window. It did not cool the room.
When I got ready to go to bed, I pulled back the covers and found a torn sheet on my bed. When I looked further, I found three tears in it. Why would you put a sheet on the bed that is in that shape?
Also, around the edges of the furniture, there were very visible piles of dust.
I can put up with a lot and over look a lot but this was too much. I would not stay there again nor would I ever book a client there. The Hilton is right across the street and it is a much nicer hotel.
I decided to write a letter to the hotel manager. I called today to get the name and got a very rude person on the phone. If you want customer service, it is not the place for you.
I got this downtown hotel on Priceline and was pleasantly surprised by the elegant and classic hotel. I hear they do a wonderful Sunday brunch.
TripAdvisor Reviews President Abraham Lincoln Springfield - A DoubleTree By Hilton Hotel
Travel Blogs from Springfield
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