Premier Inn London King'S Cross
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Get's worse every time
We've stayed in this Premier Travel Inn at least a dozen times over the last few years.
And it gets worse every time.
At first it was a nice hotel. Friendly staff, nice interior etc. The time before this last visit, the bottom of the bed was ripped and in a right state.
This time, what topped it for us was at 9.20 in the morning, whilst we were still in bed as we didn't check out until midday, the chambermaid was trying to get into the room. She was banging on the door, even trying to put her keycard in while shouting "hello hello let me in" and we had to should "2 minutes please" !! We felt rushed to then leave and check out hours before we were supposed to whilse she waited outside. We'd paid til 12 and we were out of there by 10am, not by choice.
Also, just before this had happened, we were woken by staff in the courtyard area by where they keep the bins, shouting, singing and banging the bins around as hard as they could.
A horrible experience. We won't stay there again.
Great Base for your London stay
We have just returned from a 4 night stay at the York Way, Premier Travel Inn. ( Myself, wife and two children 4 & 6 ).
This hotel is perfect for those arriving into Kings Cross, it is literally a two minute walk from getting off the train, so no taxi rides needed!!
The hotel apperently is only 6 months old so eveything is clean and tidy, the staff , bar, reception and maids were all VERY polite and proffesional.
What also makes this a good location is that the St Pancas/Kings Cross Tube Station has a lot of lines going through it, ( a very busy intersection ) so wherever you are going or coming back from, you can do it with a minimum of transfers.
One little tip for those on a budget is a Tesco aroung the back ( turn left then right down Caledonia Street from the entrance) for all your picnic food, late night snacks and drinks etc.
We didn't eat in an evening meal in the restaurant but had breakfast every day which was very good value at £7.50 per adult plus upto 4 kids EAT FREE!!
We would definately return to this hotel.
We decided to take our 2 children to see the captial and a bit of our countries history during the school holidays. Was very unsure of the area to book for the hotel, and after reading the reviews on this hotel, we decided to give it a whirl. The whole 3 nights stay including train travel was £315 - good price, with the kids going free. When we got to Kings Cross, the hotel was simply across the road, and easy to find with the name banners. The lobby was very bright and clean, and even though we could not check in as we were early, they kept our luggage in a safe room while we went to see the sights. Check in was quick, and the staff very friendly - security was excellent, key cards for entrance to the room area, but not the lifts. The room was very clean, very fresh, and a good size for 2 adults and 2 kids - the kids beds were pulled out from the base of the adults bed. The adults bed was massive - air con in room great and clould leave on all night without having a dry throat next day. best night sleep in ages. Breakfast was a bargin £7.50 per adult with kids eating free - good choice of buffet breakfast, and tea and coffee was provided in the room which was great ( i don't do breakfast) . There is a Tesco metro at the corner and a Starbucks, within 2 mins walk - great for crisps and drinks for the day - Pizza place near by, which we ate in our room. Overall the stay was great and i would not hesitate to recommend this hotel to anyone staying in London - especially with kids as the location is great for the train and tube. Fantastic
Would consider staying here again over the 5* hotels
Stayed here one night between a trip to Edinburgh and flying home. I was visiting with my parents and stayed at the PTI in Edinburgh as well. PTIs seem to be very consistent in quality and product.
Location is very good, right across the street from Kings Cross tube and train station. Lots of restaurants and shops close by. There is some construction across the street, so it can be a little bit noisy at times. Check-in was fast and courteous.
The room was quite spacious, with a king bed, table and two armchairs, desk, wall mirrors, hair dryer, tv, and wireless Internet. The bed was adequate, although by the end of the stay, I was ready to get back to a "real" bed. Plenty of pillows and towels. The room was also air conditioned. Decor was very attractive, with deep blue walls, carpet, and tiles in the bathroom.
The elevators were out of service for about 12 hours, requiring my parents to carry their luggage down from the 3rd floor. They were fixed by the time I departed a few hours later. Did not eat at the restaurant.
I'll be back in London next year for a weekend stay and have been considering staying at a 5* hotel like the Ritz or Four Seasons. However, PTI is such a good value for the money with an excellent product, I'm seriously thinking of rebooking here or at another location.
Excellent hotel -value for money and great location
Stayed here for one night with my husband. Paid £75 for the room and was pleasantly surprised at how clean and comfortable the hotel was. Didn't expect much as we thought we had got it fairly cheap for London. But the location is great - only 2 minutes from Kings Cross Station and the reception staff were extremely helpful and let us check in at 11am. Won't stay anywhere else now when I'm in London.
Great place, easy access to London
This hotel is somewhat new - it was in excellent condition. Desk personnel were very friendly and the room was excellent. This was the end of our time in Europe and the bed was the most comfortable of any. I am told that for London, 85 Euros for Thursday night and 75 Euros for Friday night (VAT included) was an excellent value. The room was spotless as was the bathroom. The TV had 4 radio channels and about ten TV channels.
Security was excellent. Anyone can access the elevators, but one must have a room key to pass through the doors that give you access to the rooms.
If you need to use the phone and don't have a calling card, buying their calling card at the desk would be a good idea if you have to make many local or international calls. I bought one in a 5 pound denomination. You can use your own credit card to make calls, but using their card avoids the 30 pence connect fee you pay for each call and gets you cheaper per-minute rates than if you use your own credit card. You can use the card elsewhere in London using the toll free access number on the card.
The King's Cross station entrance is just south to the main intersection and then around the corner to the west. We had the run of the city. We asked for help several times in the tube and received nothing but friendly responses. A direct train connection to the Chunnel is scheduled for 2007.
Some sites say the King's Cross area is a depressed area, but the city is definitely putting money into the area and police were present. We never felt the least bit uncomfortable near the hotel, walking to the tube, in the tube, etc. Going south to the next block, there are some great little restaurants, shops and markets around the corner both east and west. There are also several in the King's Cross station.
We were there on the night England beat Trinidad and Tobago in the world cup series. Our room faced the alley by the bar next door(south) - but we were not too disturbed.
We departed England from Gatwick airport - from this hotel a one hour trip early Saturday morning. Give more time during the week. We took the Underground from King's Cross to Victoria Station (3 pounds per person) then the Gatwick Express to the airport (14 pounds one way or buy the "return" ticket when you come in, which saves you a total of 3 pounds - a 25 pound round trip.) MUCH cheaper than a taxi and I would guess faster. If you can't carry your luggage up and down some stairs, then don't use this option. There are escalators and elevators at most tubes, but also steps to negotiate at most.
Just about anywhere you stay in the city is central because of the excellent transportation, so staying at the Premier Travel Inn at King's Cross is a great idea. We will again.
Enjoyed our stay, will stay again
Travel Inn is not for those who needs a five star room, but for my money, this hotel has my vote. I will not stay anywhere else when I go to London now.
The building was nice and modern, the lobby was comfortably furnished, large and airy, with a five story courtyard in the center of the hotel. The room was spotlessly clean. A nice bar and breakfast area were convenient for that late night drink or breakfast, if you were up before ten.
The room was secure, with card key access to the hallways. There was no safe in the room. Our double room was small and looked over the courtyard, which made for quiet nights, for the most part. One night the courtyard was filled with music at three thirty am, not sure why. I think the reception team had it playing, because when I called to complain, it quit playing before they were off the phone. They called back almost immediately afterwards to make sure it was off. I was awakened by something else, but the music kept me awake. But they did turn it off, thankfully. We rested very well for the most part. The heater was noisy, so we turned it off, it was making clicks and my husband thought he saw a spark, so we turned it off. Thankfully it was not cold in the room.
There is a Tesco next door, and a Boots at the station so it was convenient for our needs. Also it is a five minute walk to the underground platform, so you can be whisked away to where you want to be.
Check out time is noon, which is unusually late, but most welcome. It is neat, clean, comfortable and relatively cheap all things considered. We were well rested despite an activity filled weekend.
We really did like staying here, my husband kept kept saying I did really well for finding it. It was because of Trip Advisor that I found it, so thank you yet again for your reviews and ideas.I have found some real gems on this site, and will keep coming back for more when I am lucky enough to go somewhere new.
We decided to stay here - mainly because alot of hotels were already booked up being Easter weekend. We were not disappointed! The reception staff were friendly and the bar staff too.
Rooms were nice and clean we had a family room which was comfortable with 2 pull out beds for the kids. Nice clean modern bathroom too.
There was an onsite bar/restaurant which had a good selection of food and drink - the breakfast there was good £7.50 per adult and free for kids. Full English plus all the extras (juice/muffins/fruit etc).
They are currently converting part of the bar to be a costa coffee so that can only be good!
Location was good - left bags there after we checked out and only 2 mins from Kings cross and St Pancras - no noise either.
Definately a good spot to stay!
Much better than expected
Reviewer: Mid-early 20s couple
First time in London for myself and my girlfriend and booked this hotel on a recommendation from a colleague. We braced ourselves for a flea-pit on the £150 we outlayed for a double-room at weekend rate.
When we arrived we were rather delighted to find a modern building, with quite pleasant surroundings - and literally 90 seconds walk to Kings Cross Station. We also had a straightforward check-in before going to our rooms. There were 3 lifts to get there, and waiting no longer than 20 seconds for the lifts any time we had to make use of them.
Again, we were pleasantly surprised at our room on arrival, considering we believed we 'payed cheap' for our accomodation. Very clean, adequately spaced and generally pleasant decor and bed-linen.
Following on from 'don't eat in the restaurant', we done this once on the Sunday for breakfast and although the food was as good as anywhere else the service was deplorable, despite the managers best interests in getting things done the staff neither seemed interested nor capable of giving good service.
Other than that, we found that the surrounding area has not much in the way of nightlife, and is saved by the KC station of which you can hop on the Picadilly line and head up the west-end.
Great location & price, terrible restaurant service!
I stayed here with members of my family in two rooms - one a standard, and one a family room. The rooms, although not huge, were good for London. They were clean, with everything you'd need, and not noisy, comsidering the location. The location is great - opposite King's Cross station, but outside the congestion zone. And the family room - two adults and two children for £75 per night - has to be one of the best bargains in London.
Check in & out were fine.
BUT, we decided after a long day, with two tired children (8 & 10) to eat at the hotel restaurant as it was close and looked pleasant. We weren't expecting much in terms of standard of food, as it's basic but offered popular stuff for kids and reasonably healthy choices for adults. We waited and waited, then had our order taken.
Then we waited and waited and waited and WAITED - for almost an hour - to have our meals brought to us. Other couples and families who arrived after us were served well before us. Now for adults, we can get irritated, but live with it. The children, however, were hungry and got rather upset at other people being served while we were ignored. Our kids weren't being obnoxious (they're well-behaved buit not angels), nor had we made any difficulties over our order. We asked our waitress who smileed rather ditzily and said she'd see what was happening. No action. We asked another waitress who was just plain rude. THEN when our meals finally came, one of the adult orders had been forgotten. We asked the waitress, who looked through her order notebook, and then said "Oh dear! I forgot that one!" - a care in the community case if ever there was one. She was pleasant but completely incompetent. By the time the food arrived, the children were almost too tired to eat.
The rooms were great, but DON'T eat at the restaurant. We would have done better at the Macdonalds on the corner.
TripAdvisor Reviews Premier Inn London King'S Cross
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