Historical Traveler Reviews of Plaza Reykjavík
Bumped us despite PRE-PAID reservation
from LaughOften
This isn't a review, it is a more of a warning.
We made a pre-paid reservation 4 months in advance (not just guaranteed, but pre-paid). Still, somehow, the Plaza thought it was OK to move us to another hotel because they were oversold. So you bring your luggage back outside, get another taxi, and go to another hotel. The Plaza moved us to Hotel Baron, which does not compare in location, quality, amenities, or comfort. Baron is a tour-bus hotel.
The staff at the Plaza told us Baron was "equivalent" (which does not reflect well on Plaza) and also "less than 10 minutes by foot". Both of these statements are lies. Had they been truthful and at least a little apologetic it would have been easier to swallow. But they said that bumping people "is normal, we do this all the time."
I am not sure how you avoid the same fate if you try the Plaza.
Good location, nice rooms, friendly staff
from locotraveller
Stayed at Icelandic Plaza for a one-week holiday in May. We booked it three months in advance and got a (compared to other hotels in Reykjavik) very reasonably priced room facing away from the streets surrounding the hotel. That was a defintive advantage because the streets can get very noisy during Reykjavik's party nights.
The room was clean and spacious as well as the bathroom. Check-in staff was very friendly and provided us with all directions and hints we would need. The breakfast buffet was basic but okay and almost empty if you arrived late on Saturday and Sunday.
The location couldn't be better: right at the beginning of Laugavegur, Reykjavik's main shopping street where nightlife starts around midnight.
As the hotel does not offer any parking facilities be careful with your rental car: you have to pay for your public parking space near the hotel on weekdays between 1000am and 0600pm and on Saturdays between 1000am and 0100pm. During the rest of the week you can use these car parks for free.
Disappointed
from marco3
I had booked a three-night stay at the Plaza but ended up staying only one night. The pluses: The hotel is in a very central location in downtown Reykjavik, right next to the tourist information center and within easy walking distance of a number of restaurants, shops and bars. The hotel was clean and the staff friendly. There is also a computer with free Internet access for hotel guests in a room near the lobby. The minuses: The hotel lobby smelled like stale cigarette smoke; the beds were way too soft -- so much so that I woke up with a backache; and the room seemed like it belonged in an average, inexpensive American chain hotel. When paying $300 per night, I was expecting much more. Also, the hotel is directly across the street from a small park/plaza, which turns into a central meeting place at night and was very noisy. After one night at the Plaza, we checked into the Nordica, which was less expensive and a far superior hotel.
Great location, great value
from ABF
Stayed 4 nights at the end of May. We arrived early and were able to check in at 09:30.
The hotel is very clean, rooms have hardwood floors and include free wireless internet.
Breakfast includes cereals, yogurts, breads, meats & cheeses, eggs, bacon & sausage, free beverages. The hotel is directly next door to the tourist information center and a 5 minute walk to the harbor if you do a whale watch. Also less than a few minutes walk to the liquor store, 10-11 supermarket, post office, lake, and several trendy cafes and bars.
I would highly recommend this hotel.
Great Location
from A TripAdvisor Member
Excellent in every respect but a personal quite picky detail , the beds are MUCH MUCH TOO SOFT
If you have a back problem request a hard bed
Great Location
from ThirstyTravelor
Excellent Location!!! Rooms are small. Skip the breakfast and go the cafe near hotel Borg. Staff were warm and friendly. A good value and I would stay there again.
Fantastic, friendly and convenient
from Peter Miller
We stayed at The Hotel Plaza for 5 nights. The staff were really friendly, efficient and extremely helpful. The room was spacious and well appointed. The location is great, right in the centre of town with the Tourist centre next door and restaraunts all around. The breakfasts were also great. Highly recommended!
Excellent hotel, perfect location
from welshrugbyfan
Booked into Leifur Eriksson but was moved to Plaza as they were full.
Plaza is right in the centre of Reykjavik - near the main shopping street, walking distance to sights and near loads of restaurants. The hotel was lovely - big rooms, kettle and coffee in the room, fantastic buffet breakfast and we had a big picture window overlooking the main square. Great for sitting with coffee and people watching!
The staff were really helpful and friendly - we had excursions booked and were worried they would not know we had changed hotel and they telephoned for us to sort it all out.
You will not be dissapointed
from hmt5000
I stayed there in the third jan 2006 .this is only 81 rooms,s hotel but is full of life , so you are more special .the hotel very clean, the location excelent very close to the biggest shop and their best restaurant. and the staff are very helpfull and they arrange for all you activity as they did with mine if you choose.they have computer for there customer to use at no charge or wi-fi if you have your laptop.and the breakfast very good (inc fresh hot french pastry......).
of course i enjoy staying in this hotel, so i love iceland and the poeple , as extra bonus ,i forget my wallet with 850.00 cash in the room while i was in rush to catch my plane , untill the hotel contact me if they can send it to me by taxi to the airoport, just to show who honest their stall.
if you are heavy internet searcher . you will notice that this hotel, doesnot promot it self lot , becuase they have quality reg customer(business and celebrity), as well recommandation from freind to freinds,,,but i promise you will not be dissapointed,,,,
thank you plaza,s staff...and i see you next summer.
Not a better location in town...
from VivaPamplona
We were upgraded from the Metropolitan hotel to the Plaza after the Metro oversold despite our confirmed reservation there. I don't think there's a hotel in town that has a more central location than the Plaza. A very friendly (and good looking) staff, good breakfast buffet and comfortable rooms. Not sure what the normal rate per night is, but considering we were paying for a 3 star and received a 4 star hotel, I can't complain. If you have the money and want to walk short distances, you can't go wrong with the Plaza.