Pitti Palace Florence

For the price, the Pitti Palace is a gem. The rooms are comfortable and adequately furnished, and the breakfast is terrific value, setting you up for the day. Although the reception staff can be a bit brusque, whichever language you speak to them in, they are none-the-less helpful and polite.

The terrace bar/breakfast area is the real attraction though, with views over the whole city, and brilliant photos are to be had from here.

The position is brilliant, being only a few steps from the Ponte Vecchio, and 5 minutes or less from the Ufizzi and Piazza della Signoria. I would definately stay here again.

We just returned from our trip to Italy and spend 4 nights at the Pitti Palace in May 2004. The hotel was better than we hoped. The rooms were spotless, beds excellent, bathroom was good, except my sister's bathroom had a very, very small shower stall. We had a step up tub with a hand-held shower. Rooms had in-room safes. Staff was very friendly and helpful in making suggestions and reservations. The roof top breakfast area (also open for drinks in the evenings) was delightful!

The location was the best!. The hotel is right at the end of the Ponte Vechio, so it as a short walk across to the main square and attactions or just down the street to the Pitti Palace itself. There were many shops and places to eat around the hotel too. The only negative was we had to leave the window open because it was May and no one uses air conditioning in May but we wanted fresh air. Unfortunately, because of the location, the noise from the street came into the room. If we closed the window, it was almost sound-proof. In any event, we were so tired from walking around Florence everyday, that we were too tired to care about the street noises.

The hotel is located more or less on Ponte Vecchio, which is ideal for everybody who wants to enjoy thesights of Florence. The receptionists were very helpful and friendly, so was Andrea, the chap thatdid the bar in the evenings. The rooms were clean and 70th style and could do with new decorations.The breakfast on the 6th floor was ok and the view,from the terrace would have been incredible, had we been allowed to enter it even once! However,the man in charge of the breakfast buffet did notlet us enter even though the sun was shining andthe temperature was about 25 degrees C. What surprised us even more was the fact that there were about 20 people waiting for a free tablein the breakfast room, which was jam-packed.A bit more flexibility would have helped to takethe strain off everybody. Instead the young manwas shouting at us: You dón`t have my permissionto enter the terrace, which was ridiculous, as therewere already some people having their coffee outside. This behaviour reminded me of a stay in Moscow a few years ago!

While the hotel is somewhat "tired" looking, our room was very clean and the breakfast room/bar was pretty with a decent cold breakfast. For the most part the staff was distant however, the location of this hotel can't be beat - right at the bottom of the Ponte Vecchio Bridge within walking distance to everything. Note: although the website lists parking as included - it cost 30 Euros per day and is a valet service so you can't have immediate access to your car.

The hotel's location is great and the cold breakfast bar is above average. The front desk staff was far from helpful and it took asking the same question many times to even get a semblance of an answer. The two people who ran the breakfast room were friendly though. Also, the rooms were boring. Clean and moderately sized, but really boring. Not a bad place to stay, but surely there must be places with more character and better staffing!

A word to the wise: you can bargain for a better room rate.

I stayed at the Pitti Palace for four nights in Spring 2003 with two customers. Although in an old tower house the rooms inside are modern and lack character. The reception staff were indifferent in quality and we had considerable trouble obtaining help with luggage. The location right by the end of the Ponte Vecchio is unbeatable, mainly for this reason I would use the hotel again. William, Custom Tours Europe England.

I stayed at the Pitti Palace for a week in the beginning of my 3 week tour of the region and also returned here at the end. The location was perfect and very convienient, the staff was very friendly and helpful, and the rooftop breakfast room served a great breakfast buffet with a view. I would not hesitate to stay here again when I return and I would highly recommend this hotel to anyone. You won't be disappointed.

My wife and myself stayed in this hotel July 2003 and we have nothing but praise for its location, service,and staff. Its located a few yards from Ponte Veccio bridge, everything to see in Florence is within 10-15 minute walking distance, rooms are nice, eating breakfast alfresco on 6th floor restaurant is a delight, also have a relaxing drink in the evening and see Florence by night,awesome.We found the staff more than helful, Andrea does a great cocktail in the bar, and is very friendly, overall I believe you will not find a better situated, good quality hotel in Florence, Enjoy !!!!

John & Delia Leddy Whitburn.Scotland